Customer Types Spotted in the Wildon August 28, 2006 at 8:02 pm
I Hate SCs
The Backroom Shopper:
Will go down every (almost) fully replenished aisle and want the one item that is sold out. They ask if its in the back, and it isn't. A lot of the times they simply coincidentally need that one item that we're out of, but the worst of these type of SCs purposefully go down every aisle and bug the nearest employee for an item when they find an empty space. It doesn't matter what the item is…it could be an anal depository or the tackiest home decor item that would never sell even at a 99% clearance markdown, you know this type of SC will ask for some out of the back.
The 'This must be a very high end dept store' Expectant Customer.
They grab you in the middle of a department, at least 100 feet away from the registers, hand you their purchases, and ask to be rung up, and that they will take a bag for their items, expecting you to pull a register out of your ***. Or, they pull out their shopping list, rattle off a few things they need, then pause and give you an expectant look when you don't run off to get the items for you. They also might snag you in the clothing department expecting you to get their measurements and get clothing specially tailored to them, or attempt to ask you to fit them for a bra (bonus points if you are a male like I am) This is Target, not Macy's or a similar store where they might do some of those things!
The 'You must know everything, you work here' Customer.
These are the type who pull you out of your clothing department and expect you to have expert knowledge on gas grills, auto care products, or the inner workings of microwaves. They seem to be appaled that, as an employee of a big box retail store, you aren't thoroughly trained on EVERY product you sell, regardless of the department, and think it is depressing that you can only read off the product's boxes when they ask how it works, etc.
The 'Convenience English' Customers.
They ask for help in perfect english, obviously understand you when you greet them, etc. But when you tell them the item is out of stock, must be purchased at another store, is more expensive than they want (anything not in their favor), they act like they cannot understand you. Of course after they walk away, they start talking perfect english with whomever they were with.
The Call Button Customers.
They press the call buttons for fun, and when you approach them in the 20-30 second timeframe that you're measured on when the button is pressed, they act all uppity that you got there so quick. They then complain that they didn't want any help, and simply wanted to see if the buttons worked. Uh yes, the buttons indeed do work … although if we had our way they'd be non-functioning and just there for looks.
The Non-existence Denier.
Asks if you have any more of a certain product. When the inventory says zero, asks if you can check the back. When there are none in the back, denies that they dont exist in this store and wither asks to speak to a manager or asks the cashier, who then calls you saying she has a customer looking for that product.
The badge flasher.
Cop who shows you his badge when he's off duty and thinks they don't have to pay when they can try and threaten to arrest you.
The I Know the Owner.
Claims to know the owner but really doesn't.
I left it at home.
Idiot who leaves money etc at their house.
The I Know who Your Boss Is.
SC who claims to know your boss in order to get you in trouble for insipid things.