I want it both ways and I want it now!on April 16, 2007 at 5:08 pm
I want it both ways and I want it now!
I work in a wine store. We very often get customers who don't know much about wine, and they fall into two categories: Those who ask questions, learn something, and leave with a nice bottle that will suit their taste, and then people like THIS GUY…
(For those who don't know, "dry" in wine lingo means "not sweet")
SC – I need a nice dry bottle of red, and I want it to be sweet.
Me – Okay…so something sort of in between, then? I can do that. How about thi-
SC – NO! It must be VERY dry and VERY sweet, and I'm in a hurry!
(Why are the worst ones always in a hurry?)
Me – Sir, "dry" essentially means "not sweet". I can almost certainly find you a bottle you'll like, but I can assure you it won't be both dry AND sweet.
SC – That's not true! You don't know wine! My wife knows about wine, and she told me to get a sweet dry red!
Me – I suspect that you either misunderstood her, or perhaps I'm misunderstanding you…are you sure she said-
SC – I DON'T HAVE TIME FOR THIS CRAP! I'll just get what she always gets!
He purchases one of the cheapest, most acidic wines we carry (I once spilled this stuff on my leg and it actually left a BURN) and storms out. This is what the wife "always" gets, and yet she "knows wine".
I'm no wine snob, by the way. I couldn't care less what people drink, and I myself like some wines that other people would consider pretty inferior. And I like it when people who don't know about wine come in to the store and start asking for advice. Its what I'm paid for, and I think its fun.
But this guy really annoyed me. If you know SO much about wine, why do you ask me anything at all? This guy recognized me as the one to go to for questions, and yet, when I didn't give him the answer he wanted in ten seconds or less, all of a sudden I don't know what I'm talking about.
I'm guessing everyone gets this in retail. My husband says I should just be thankful I don't sell computers…