The New Jobon May 19, 2007 at 6:18 pm
The *New* Job
By: Mr. Rude
So, a new venue to dish out nuggets of computer wisdom & hardware. This one (thank gord) is not a commision job. Straight pay, no stupid uniforms, no trying to force feed extended warranties, pretty down to earth kinda business…
But , we do consignment sales. For those of you that don't know about consignment, it's one step above a pawn shop. We do custom builds & sell new product, but, if someone wants to sell their old hardware, we'll do it for them…minus our %30 cut So, anything on consig comes with a 15 DAY "warranty". That is, the "seller" atests to the item being in a working state, we provide no, zero, nadda, nilch…warranty. We're just moving it along for someone else. Harddrives, vid cards, RAM, 8 port routers *cough*, all that jazz. And the buyer is made QUITE aware if the fact that they have 15 days to bring it back………..*camera closes in on our hero (me) & a "business man" that recently bought an 8 port router*…that was on consignment…
Asshat: Yeah…I bought this router here a while back & it's dead now.
Hero: Oh…that's unfortunate…let's see what's up with that..*asks for cust name to find purchase in system*
Asshat: Yeah…I need it for my business I'll need a replacement right away…chop-chop.
Hero: Mhmmm….*finds purchase but being new doesn't know if the SKU is a consig or not*…Hmmmm…*smells trouble* Let me get our parts manager over here to help me out. I'm still new here so I don't quite know whats up here.
Asshat: Yeah whatever…I need this replaced ASAP!
Hero: Watch me fly (I did say that) *whatever f**kchop*
Minutes pass as our fearless parts mgr. takes over my cust. & I ring out his cust. In the distance I hears shreaks of annoyance & a couple of "F sharps" being tossed about…
Needless to say, the big "business man" had …you guessed it…Purchased a router that was cheap…But on consign ……So now he expects us to replace an item that we never sold to him, (Well, we sold to him on behalf of someone that said it worked properly)..or warrantied in the first place. The usual ranting of "I need a replacement now" & "you sold this to me" & "blah,blah,blah" was all drowned out by the response of "You were told it was on consignment, we offered you a new product, you didn't want it. You were told 15 days…now it's 2 months later…Here are the items we have on sale to replace it…Have a nice day".
Needless to say…The big spender left in a huff…..The door was to his left
Cheap-assed moron….Have fun getting a price lower than what we offered ya for a new one.
Much more to follow.