Tactlesson October 26, 2006 at 8:13 pm
Ok, so this is my first rant, so I'm gonna give you a little background, and then go from there.
Where I work, we take catalog clothing orders over the phone, in a lovely call center environment *sarcasm*
It's a full time job, unless they give us VTO(voluntary time off) or early us out.
Anyhow, after an unusually slow day, I get this lady today.
Me: Welcome to ********, this is Jennifer, how may I help you?
Her: Yes. I'd like to place an order for some clothes.
Me: (to myself…really? a catalog order for clothes? I thought we sold books.)
Me: Ok. Sure. May I have your name please?
Me: *verifies billing address*
Me: Asks for first item number.
Her: # ___________
Me: And the size? color?
Her: Answers with size, and color.
Me: I'm sorry ma'am those shirts are no longer available, in that size, or any color.
Her: If I find the fat bitches who are wearing my shirts on the street, I'm going to hit them so hard, they won't know what happened.
Me: May I have your next item number please?
Her: What? don't you find that funny? Those fatties buy up all the clotes and leave nothing for the rest of us.
Me: Ma'am I'm sorry we must have a bad connection, you might want to call back.
Ugh!! I hear stuff like this, and worse everyday!!! They tell us to hang up on the "perverts", who call us to talk about what we're wearing, but honestly, they are a lot nicer, than the morons who call me on a daily basis.