Caught Red-handed!on May 19, 2007 at 8:44 pm
Posted by– Tenzilkem
OK normal day, taking calls and getting computers fixed.
Well, I got a call from a customer. Tried to verify her info, but nothing matched our records. Then she gives information that she bought it from a pawn shop. OK no problem, it needs to go to our customer care dept. so it can get registered into her name (don't handle that job in tech support). As soon as I told her that suddenly I'm a white racist cause she as a proud black woman bought her computer to make herself a better person and I'm trying to hold her back because she needs to be transferred to another department, I don't want to help her with her problem cause I'm white?!?
That's pretty much what she said without all the cursing.
Ummm overdramatic much? All she had to do was get it registered into her name then I could help her. She really, really, really kept going off on how I was an evil white man.