March of the maroons.on April 16, 2007 at 5:09 pm
Two Scammers at Fatburger, and the spineless manager
One afternoon, it was a slow day at Fatburger. While doing a little cleaning, two guys, lower-mid 20's walk in and nicely ask for the manager. They heavily reeked of cologne….i mean HEAVILY. Since there was nothing else to do, I just watched and observed.
Apparantly, the guys told the manager they were in the previous night and ordered two double burgers with egg, chili, cheese and bacon and didn't recieve them (those extras cost 75 cents each) and demanded a full refund. GM asked if they had a receipt, and of course they did not. GM went into the office so she could go look for the transactions on the computer (personally if it were me, i'd have told them to get lost).
About 30 seconds after GM went back to look, the one guy goes "can you tell her to hurry it up? We have a 6 month old in the car!" and I just sighed and went back, mainly to humor them. I figured that was crap, but I told them to maybe go and take care of their kid, but they stayed.
GM came back out and informed them she couldn't find the receipt, but they insisted on a refund, which she could not give. She asked if we could give them two free burgers, to which they agreed. So i began making their burgers, while the two guys stood at the register smiling, knowing they'd pulled a fast one.
i then asked the guys if maybe they'd want to move so they wouldn't be in the way and the one guy goes "no, we'll wait right here" rather smarmily. Long story short, they ended up with $16 in free food, and i'm sure they told their friends.