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Dreamstalker
09-09-2007, 01:57 PM
OK, this is Firefox 2.0.0.5 running on an XP Home (fully patched) box.

The update to FF 2.0.0.6 has downloaded fine, but when it goes to install updates, I get "An error occurred. Please make sure that all application are closed and you have permission to modify files, and then restart Firefox and try again".

The only thing that's changed since older updates is that I have a different firewall (Sygate), but that shouldn't affect things much.

Attempting to install 2.0.0.6 manually gets "Error opening foo/foo/foo/firefox.exe: access is denied".

All previous update cycles have gone fine, this is the only one I've ever had issues with.

I'd guess the best course of action now is a complete un/reinstall, but was just wondering if there were any other tricks I could use first.

Banrion
09-09-2007, 02:17 PM
I didn't have any trouble with the update. It seems like it is trying to modify system files, and something is stopping it.

Naaman
09-09-2007, 06:58 PM
1) Go to www.getfirefox.com and download a fresh copy

2) Boot into safe mode, make sure you use the Admin account, and install from there.