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View Full Version : Since when does Waitress = Slave?


SengaKitty
09-23-2008, 12:15 AM
So, I finally went back to work today, after a week of the restaurant not having any power thanks to Ike. Thinking that MAYBE people will realize that the servers have pretty much been out of a job for a week, and thus tip a little higher to help out, I go in hopeful... Only to have my hopes smashed. Out of five or six tables, one table left a $10 on a $54 tab.... not bad... If the rest of my tips hadn't totalled out to $12 more.... I ended up with $22 before tipping my bar tender (as is customary) 10%.... Left there with $35 only because I was given $15 extra for coming in two hours early to help get everything ready.... One table in particular stands out. A little background? We are not a fast food restaurant. We are a made to order, old fashioned down home cooking place. Thus, it takes TIME to get your food! Especially when we have a bit of a rush.

So I take the order of these two older ladies, put it in the computer and go off to take care of my other customers... These ladies are waiting for ten, maybe fifteen minutes (a normal wait, even a little short in a rush), when I pass by, my hands full of dirty dishes from another table.

The older of the two ladies flags me down, and in a rude and I-demand-your-attention-right-this-second tone, says "Ma'am! We've been waiting forever! Where is our lunch?!"

Me: I was just going to check on it ma'am, as you can see we are a little busy... It shouldn't be much longer but I'm on my way now...

SC: Well we can't wait here all day! Are they even making it back there?!

Me: Yes ma'am... If you'll just be patient, I'll be right back.

I go in and of course, their food was the next coming off the grill.... Stupid women... And of course, on their $25 tab, they left $1.50.... ARGH

blas
09-23-2008, 12:39 AM
I have never undertipped because of wait time for food. If a restaurant is packed, it WILL take a while.

Even if it weren't busy, the food taking a long time is more often than not the cook's fault, not the server. Most server's don't cook AND wait tables at the same time. Why punish the server for something that isn't their fault? Meanwhile, the cook gets a flat hourly wage, and the server may not have enough money to get gas on the way home.

Apathy
09-23-2008, 01:14 AM
Whoa, wait a minute here. You're saying it takes more time to get food when the restaraunt's busy? That doesn't make sense! You should make my food faster in that case, right? I mean, like the kitchen should be running faster or hotter... or something like that.
You should have told the old lady that, "No. They're not making your food back there. They're playing cards instead. It'll be another hour or five."

AnaKhouri
09-23-2008, 01:43 AM
My parents live in the same city as you. If you want, PM me which restaurant it is and I'll make sure to come in next time I'm in town and leave you a big, fat tip. ;)

AdminAssistant
09-23-2008, 02:25 AM
We are a made to order, old fashioned down home cooking place. Thus, it takes TIME to get your food!

*whine*

I long for a place with down home cooking. *curses the MidWest*

mattm04
09-23-2008, 02:45 AM
So I take the order of these two older ladies, put it in the computer and go off to take care of my other customers... These ladies are waiting for ten, maybe fifteen minutes (a normal wait, even a little short in a rush), when I pass by, my hands full of dirty dishes from another table.

The older of the two ladies flags me down, and in a rude and I-demand-your-attention-right-this-second tone, says "Ma'am! We've been waiting forever! Where is our lunch?!"

I hate when people do that to me. I will be in my back room, carrying a heavy/akward box or stack of trays and a custoemr will see me and yell out "Helllo." The will get all offended when i don't drop the whole pile on the floor and run over to serve their selfish ass.

DEATHBYCUSTOMERS
09-23-2008, 03:26 AM
seriously, I've noticed that when I go out I tip better then a lot of people which is weird in a sense cause I'm only making 48 cents more then minimum wage at the moment. but a couple of places I ted to go to often one has mostly girls one gay guy and a sweet manager and because its an alternative place and the girls are all tattooed instead of getting great tips they get hey baby why don't we go home together...or some other shitty line. last time we went there we left a freaking 20 dollar tip and this other guy left the change he got back not the bills just the change. (this is why everyone right out of high school should be forced to work a Customer service job of some kind) the other place the regulars tip well but once they had a supper busy night supporting an online dating site doing a speed dating thing for the night and out of the whole night our regular waitress Rachel got 7 bucks.and one girl did the whole "is there like gonna be another bartender?" to which my fiance replied "do you even know what the fuck you want? 'no' then shut up bitch!"


hope everything goes better for you but if not kick em all hehe.....(sorry its so long)

BethB
09-23-2008, 03:32 AM
I used to work as a cashier at a family restaurant and the tips people would leave were horrible. I felt bad for the servers sometimes having to smile and kiss butt and for what...a $2 tip? i usually tip around 20% and that's because I have rarely had bad service. Only once did I get extremely peeved. Long story short. went to Denny's on sunday morning, wait expected, no big deal. Got seated and ordered drinks and appetizer. got the drinks in 2 minutes. so far no problems, until an hour passed without ever seeing our server again. we flagged down a manager and were told that only one cook was working and he was working as quickly as possible. I'm guessing he meant that guy we kept seeing leave to his truck for a smoke break every 20min.Finally got the cold appetizer but still our server never came back to take our food order. turns out our server didn't put in our order and instead of owning up to her mistakes she ignored not only us but 2 other tables. We were slightly peeved when others were being seated and served...BY HER!! I emailed the company but no response. Apparently they don't give a hoot either. But other than that I am very generous

tropicsgoddess
09-23-2008, 05:34 AM
Damn, it's always the high-maintenance SC's that tip the least or stiff ya. When I was a hostess for a local Italian restaurant, we had a slow night that time and we got a couple that came in and camped out for maybe 1 1/2 hours (according to the server). It was close to the time where we were getting ready to close and usually I wait until the last couple remaining was finished eating before I would start blowing out the candles and cleaning up the room with a busser. But when I got word from the server how that couple was sucky and left a crappy tip (the check IIRC was around $35 dollars and they only ordered cheap stuff and were pretty rude), I got the busboy to start blowing out the candles and clean the floor with me to give that sucky couple a subtle and big hint to GTFO (we used one of those silent cordless Shark vacuums) and about a 1/2 hour later they were gone. :devil:

CorDarei
09-23-2008, 09:14 PM
the percentages kind of make me wonder... when i was younger, 15% was considered a good tip... now it's up to 20%.... when is it going to hit 30%, or even 40%? why don't restuarants just start paying their servers normal wages... i guess this may be more for fratching... but to be more on topic, i think that if you're going to a place where they pay servers under min. wage, then you should know to tip.

bloodrose
09-23-2008, 09:43 PM
This bugs the crap out of me. I hate the laws that allow employers to pay sub-minimum wage to tip earners. The worst bit is most people don't know this is happening. They think their servers are making at least minimum wage and that the tip is just the bonus. I know it isn't. I don't think everyone needs to work as a waiter to know this - I think people need to be informed.

When I get just adequate service (ie, what do you want? here's your food, here's your bill. with no other time demands on my server than those 3 half-minute stops), I give 15%. Now, I am annoying in that I have huge food allergies. I often have to make servers go back and ask the kitchen about ingredients. I always tip at least 20% when they have to go through any extra effort for me. I really appreciate it when they do as I don't like being poisoned.

jedimaster91
09-23-2008, 10:35 PM
My parents live in the same city as you. If you want, PM me which restaurant it is and I'll make sure to come in next time I'm in town and leave you a big, fat tip. ;)

I wanna know too. I'm always looking for new places to try. :D

nomorecarts
09-24-2008, 07:06 AM
the percentages kind of make me wonder... when i was younger, 15% was considered a good tip... now it's up to 20%.... when is it going to hit 30%, or even 40%? why don't restuarants just start paying their servers normal wages... i guess this may be more for fratching... but to be more on topic, i think that if you're going to a place where they pay servers under min. wage, then you should know to tip.that's the great thing about my state. tips don't count towards minimum wage and the employers can't touch them, so waitresses/waiters here probably end up making decent money

I know a guy who said he used to clear $200-$250 in a 6 hour shift, plus the state minimum wage of 7 and change. He got more than everyone else because he was really good at it though, and he was probably at an expensive restaurant. I think he said other people usually got $150ish for an 8 hour shift(still, not bad, that's over $25 an hour)

he actually had a customer come in and tell him to treat them like shit, and when he did they left a $150 tip

moral of the story: move to alaska

Mordecai
09-24-2008, 07:47 AM
that's the great thing about my state. tips don't count towards minimum wage and the employers can't touch them, so waitresses/waiters here probably end up making decent money

I know a guy who said he used to clear $200-$250 in a 6 hour shift, plus the state minimum wage of 7 and change. He got more than everyone else because he was really good at it though, and he was probably at an expensive restaurant. I think he said other people usually got $150ish for an 8 hour shift(still, not bad, that's over $25 an hour)

he actually had a customer come in and tell him to treat them like shit, and when he did they left a $150 tip

moral of the story: move to alaska

Ex-Alaskan resident here. :wave: I try to make sure to only tip between 15-20%, but since I usually don't end up ordering more than $20 worth of food(mainly pizza), I'll most likely end up tipping $6 or $7.

For restaurants, I generally tip between 15-25%. I can't recall the last time I got a sucky waiter/waitress.

cloudiko
09-24-2008, 08:10 AM
Oh dear, I hate to be pessimistic...but in response to your question, Waitress ALWAYS = slave. Always. Trust me, I feel your pain. I am so sorry people are so cheap, especially after something serious like a natural disaster.

:hug:

AmethystSquirrel
09-25-2008, 12:19 AM
the percentages kind of make me wonder... when i was younger, 15% was considered a good tip... now it's up to 20%.... when is it going to hit 30%, or even 40%? why don't restuarants just start paying their servers normal wages... i guess this may be more for fratching... but to be more on topic, i think that if you're going to a place where they pay servers under min. wage, then you should know to tip.


I do a sliding scale with tipping, I walk in and it's 15% for typical service; if the server is a brat, it goes down, If the server is great or does that something extra I go to 20-25%.

Usually I double the tax (I live in an 8.5% tax area)

otakuneko
09-25-2008, 05:01 AM
I don't leave change in the tip, just bills. I figure if I were a server I wouldn't want the various quarters, dimes, and nickels that a stickler for the exact percentage might leave.

But for me the bill is only a secondary concern when figuring the tip.

MadMike
09-25-2008, 05:28 AM
This bugs the crap out of me. I hate the laws that allow employers to pay sub-minimum wage to tip earners. The worst bit is most people don't know this is happening. They think their servers are making at least minimum wage and that the tip is just the bonus. I know it isn't. I don't think everyone needs to work as a waiter to know this - I think people need to be informed.



That's how I was. I'm shamed to admit I was a crappy tipper for the longest time. It wasn't until I started coming here (roughly 7 years ago), and found out just how badly severs get shafted. Now I normally tip about 20%, unless I truly received horrible service, which has happened once, maybe twice. But that's a whole other story.

Mordecai
09-25-2008, 05:31 AM
I don't leave change in the tip, just bills. I figure if I were a server I wouldn't want the various quarters, dimes, and nickels that a stickler for the exact percentage might leave.



I never could understand why some people could be so stingy like that. Sometimes I have so many people paying me with there spare change that I feel less like a cashier and more like a coinstar.

Aislin
09-26-2008, 05:21 AM
I had a waitress in an upscale establishment tell me this was her first shift in a week because places in Vegas are cutting hours so bad. She was incredible. She made our brunch the best every but the hostess could have cost her a tip if we had been typical SC.

They gave us lunch menus instead of the brunch menu so I ordered a lunch item not served at brunch or dinner. Poor woman had to come back and ask me to pick something else because they had given me the wrong menu. You could see in her calculating the chance of getting a good tip as 0%.

I had her recommend something and it turned out perfect. She told us about the city and gave us great travel advice and was a joy to have serve us.

Well, when the bill came we tipped almost 30% because she deserved it and we figured she would have to tip out on the drinks we had ordered. (my boyfriend and I have both done food service.)
She came back to the table and hugged me as I was getting up to leave. Apparently no one else had been tipping her or the other woman covering the other side of the place and frankly 2 of the other tables were pigs with piglets.

DataJager
09-26-2008, 06:36 AM
Tipping is not just a city in China.

Though I have been known to be a complete ass about tipping in some cases, it's never because the food quality or speed. Usually, it's because my Dr. Pepper glass was never re-filled. Once back in the days of yore when I worked as a waiter, the kitchen took forever on some poor guy's food and I got stiffed. While I sympathized, it wasn't a fun day.

I think waiters really should be paid about $7 an hour, but still get tips. Making tips mandatory would just make the job bad for people who are really good servers. No one would tip over the 15/18%.

But honestly, if you can't wait for good food then there's always the pig's trough. Feel free to go cool your head in it.

Lace Neil Singer
09-26-2008, 04:06 PM
That sounds like the people who used to come to the pizza takeaway place where I used to work and expect instapizza; and who probably head to Burger King and throw a tantrum if their food doesn't magically teleport from the grill to their tray. -.- As for tipping; a friend of mine reckons that the customers who look really rich are the ones who will always stiff waitstaff, cuz that's one of the reasons they're rich; they save money by stiffing servers. And then they go around whining about the terrible service they always receive at restaurants. :rolleyes: