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Rine
11-24-2009, 07:39 AM
Lady comes in and looks at our Kitchenaid stand mixers. She said that she saw it at Bed, Bath, and Beyond or World Market--some fancier place for a cheaper price.

I said, "great, I'd love to price match. I just need proof, like a copy of the ad or something." That's perfectly fine, right? Legit policy? I really didn't believe her, since those stand mixers rarely go cheaper. Our are 299, plus 10% off, with a thirty dollar mail in rebate on top (for certain models) and the others are like 299 with 10% off afterwards. (sometimes, these stand mixers go to 269, then 10% off...Anyhow...)

She goes to our computer kiosk without another word and pulls up our website. I go to ask her what she was doing and she says she wants to get on the internet to find their ad. Well, to get the "internet," I have to log into the computer completely, which can take a while, 'cause they are slow.

So, eight or so minutes later, she's looking at stand mixers on the competitor's websites but *GASP* they aren't cheaper then ours. Then she says it.

"WELL, you internet is WRONG then. Obviously you have this programmed so I wouldn't be able to get the best price! You CHANGED it!"

I was like..."er, no, you are using internet explorer and I have no control over Bed, Bath, and Beyond's website, JCP's website, etc."

She kept complaining and saying the mixer she wanted was twenty dollars cheaper somewhere else and WHY wouldn't I match it?

She eventually just bought the stupid mixer, though she kept complaining and I told her that if she could bring me an internet print out of the lower price or the sales ad, we would give her the difference back, no worries.

I researched when I got home, because I'm weird like that, and I think my company actually has the best deal on those kitchenaids right now.

Argabarga
11-24-2009, 11:54 AM
I think shoppers should randomly be approached and asked "Do you know how the internet works?" and anyone who says "yes" will be promptly escorted off the property

bainsidhe
11-24-2009, 01:05 PM
Perhaps she saw it on craiglist? :rolleyes:

Chromatix
11-24-2009, 02:16 PM
I think shoppers should randomly be approached and asked "Do you know how the internet works?" and anyone who says "yes" will be promptly escorted off the property
Oh please don't. Because that would be unfair on us who *do* know how the Internet works. In intimate detail.

jackfaire
11-24-2009, 02:27 PM
My guess is that she saw either an ad for Black Friday from a store or it was a store that could afford to have that price (ordered too many?) but that would be something unique to that store and thus not on their website. She may have been assuming that of course the internet would only show her local stores. After all why would it show prices that also apply across the country the internet "knows" where she lives.

Argabarga
11-24-2009, 04:33 PM
Oh please don't. Because that would be unfair on us who *do* know how the Internet works. In intimate detail.

Ah, but I think you'd be smart enough to never ADMIT to that in public

Green_Fairy
11-24-2009, 05:29 PM
She kept complaining and saying the mixer she wanted was twenty dollars cheaper somewhere else and WHY wouldn't I match it?

...so why didn't she buy it at the cheaper place?

draggar
11-24-2009, 06:06 PM
Perhaps she saw it on craiglist? :rolleyes:

Don't joke - I've been witness to people trying to get price matches off of Craig's List ads (and personal blogs).

...so why didn't she buy it at the cheaper place?

99% of the time it is because of one of two reasons:

1) The other place is out of stock (and there's normally provisions stating it needs to be in stock for the price match)
2) They're full of poopie.

Andara Bledin
11-24-2009, 09:19 PM
My guess is that she heard about the kerfuffle over some store (I think it might have been Best Buy) that had both an Intranet site that was in use in the store kiosks, and a public Internet site that looked the same, but had different prices, so she was failing in her attempt to scam a discount based on old and faulty information.

^-.-^

Hibble
11-24-2009, 10:36 PM
I told her that if she could bring me an internet print out of the lower price or the sales ad, we would give her the difference back, no worries.

Ever get people changing the html code with lower prices. OR better yet just using photo-shop to change the price. At work i would always ring competitor and confirm price.

My guess is that she heard about the kerfuffle over some store (I think it might have been Best Buy) that had both an Intranet site that was in use in the store kiosks, and a public Internet site that looked the same, but had different prices, so she was failing in her attempt to scam a discount based on old and faulty information.

slashdot are running a story that Microsoft's Bing search engine will give you a different price from say Yahoo or Google. http://yro.slashdot.org/story/09/11/24/0112201/Bing-Cashback-Can-Cost-You-Money

Broomjockey
11-24-2009, 11:02 PM
slashdot are running a story that Microsoft's Bing search engine will give you a different price from say Yahoo or Google.

Incorrect. On several points.

The story is that Bing's "Cash back program" was resulting in higher prices. Not Bing itself. Further, TFA has an update with a contact from Microsoft saying that it's due to updated prices not being reflected in the browser for the cashback program, and they're working to clear up any discrepancy like that as it's pointed out to them.

Mnemjian
11-24-2009, 11:05 PM
I remember seeing a Costco ad for those stand-up mixers. Maybe that's what she was talking about? I bet Costco could give a ridiculously good price. Though you probably have to buy four of them :p

EDIT: That is, if you even have a Costco in your area ^_^;;

Mr Hero
11-24-2009, 11:27 PM
Don't joke - I've been witness to people trying to get price matches off of Craig's List ads (and personal blogs).



99% of the time it is because of one reason:

1) They're full of poopie.

Fixed it for you.

tsar
11-25-2009, 12:55 AM
Ah, but I think you'd be smart enough to never ADMIT to that in public

Well, most of us who know how the Internet operates are socially incompetent like that... :(

Can I have a cheeseburger
11-25-2009, 01:32 AM
I would never trust an Internet printout as "proof". Those would be VERY easy to forge.

mikoyan29
11-25-2009, 02:46 AM
Incorrect. On several points.

The story is that Bing's "Cash back program" was resulting in higher prices. Not Bing itself. Further, TFA has an update with a contact from Microsoft saying that it's due to updated prices not being reflected in the browser for the cashback program, and they're working to clear up any discrepancy like that as it's pointed out to them.
Never did quite trust that Chandler guy....

Looked too much like Marc Crawford.

Broomjockey
11-25-2009, 02:51 AM
Well, most of us who know how the Internet operates are socially incompetent like that... :(

Yeah, I'm trying to figure out how that was anything but insulting to geeks. We're usually proud enough of our knowledge to admit to actually owning it. Or at least can't see a reason to deny it.

LadyAndreca
11-25-2009, 07:43 AM
Ah, but I think you'd be smart enough to never ADMIT to that in public

I don't know. All my friends who would answer 'yes' would then proceed to explain it, in great detail, until the person asking either got their question answered or was sorry they asked.

protege
11-25-2009, 03:10 PM
Somewhat along these lines...

I had a co-irker think, that because I'm a moderator over here, I had complete control over to the code for CS, and could block him. In reality, G had changed the board format, meaning you had to join and log-in to read anything.

Same idiot felt that because I had my own websites, therefore I could control other sites...including kicking him off of ESPN or the other sports-related sites he'd go on simply to cause trouble. Uh, no asshole. I had nothing to do with that--the admins probably got tired of your trolling, and banned your ass.

Trust me, if I had total control over the net, do you *really* think I'd let your ass on it? :angel:

Andara Bledin
11-25-2009, 07:01 PM
I don't know. All my friends who would answer 'yes' would then proceed to explain it, in great detail, until the person asking either got their question answered or was sorry they asked.
Put me in that column.

I'm not as bad as I used to be, but I will still regale people with a plethora of mostly-useless information.
Trust me, if I had total control over the net, do you *really* think I'd let your ass on it? :angel:
Yeah. Why stop at a few random forum bans? :devil:

^-.-^

tsar
11-25-2009, 09:56 PM
Yeah, I'm trying to figure out how that was anything but insulting to geeks. We're usually proud enough of our knowledge to admit to actually owning it. Or at least can't see a reason to deny it.
Sorry, I didn't try to insult anyone.

Broomjockey
11-25-2009, 10:02 PM
Sorry, I didn't try to insult anyone.

Gak! This proves the social incompetence aspect of us geeks! No, your post was FINE! I was referring to the post by Argabarga you'd been quoting! I'm sorry :(

Blade_Raver
11-26-2009, 12:30 PM
I can see a customer saying something along the lines of,

"OMG I saw it on EBAY for a dollar! Pricematch pricematch pricematch!!!!111!1eleventy-one!"

Primer
11-26-2009, 04:18 PM
I remember seeing a Costco ad for those stand-up mixers. Maybe that's what she was talking about? I bet Costco could give a ridiculously good price. Though you probably have to buy four of them :p

EDIT: That is, if you even have a Costco in your area ^_^;;
And then you have to remember to add in the membership fee...

I don't do Costco, but I've found that at Sam's, you have to shop it, just like any other store. Sometimes it's cheaper, sometimes it's not. They just tend to have certain things I can't find elsewhere.

jackfaire
11-26-2009, 06:18 PM
I fell in love with Costco at a young age because back then it was just a hot dog stand that sold polish dogs. No big eatery. And they would sell comic books in bulk. For a 13 year old boy that was heaven.