hinakiba777
07-12-2010, 09:11 AM
"Sir, Please don't traumatize the Night Shift"
So there are many rumors going around that my hotel is haunted. We are built on an Indian Burial Ground, someone killed themselves (no that's the other hotel the Owner runs), etc. Most of the time these statements don't bother me. However, now that I'm officially the Night Auditor, the only time I'm in the hotel is at night.
This place is pretty creepy at night. The ice machine makes noises that sound like foot steps. If it's windy the front door will open on it's own. Plus, thanks to all the sugar and caffeine I have coursing through my veins I'm already really on edge.
It's at this point the guests start messing with me. Sometimes it's innocent little teasing joke about how the hotel reminds them of the one in the shining. Or they'll list every horror movie that takes place in a hotel.
Lately it's getting worse though. Guests have starts hiding around the corners, or banging on the outside windows. One even wondered outloud at me the probability of someone climbing onto the staff balcony and sneaking up behind me.
There is a huge difference between joking the wind is a ghost and hiding in the stairwell to jump out at me.
And people wonder why I lock the doors to the desk.
You're here all night?
So this is an innocent question that has become really irritating to me. I don't mind so much when a guest checks in at the beginning of my shift and asks if I'll be around all night. It's a reasonable request. Some hotel only have guests services until a certain time at night.
It's just the people who become literally shocked at the idea that I'm planning on staying up all night at the Front Desk. It's not for fun, sir. I get paid to be here. I think the weirdest moment was a few nights ago at 3am.
Me= Good evening sir. Did you need some some supplies? (I was already opening up the supply cupboard to grab whatever the guest needed)
Guest= No Thank you.
Me= Did you lock yourself out of your room?
Guest= No.
Me=....
Guest=...
Me= Sir?
Guest= You really ARE here all night. Aren't you?
Me= :rolleyes: Yes sir, from midnight until 8am.
Guest=.... WHY?!
Me=Good Night Sir. (And I returned to my movie.)
GIMME!!!
So it was about 2am and I was about to enjoy a lovely chocolatey confection, when a guest comes up to the desk.
Guest= Excuse me, Miss, but where is the candy machine?
Me= I'm sorry. We only have vending machines for soda.
Guest= Then where did you get that. (He points at my treat)
Me= Oh, I brought it from home. It's my dessert. :D
Guest= Oh. How much?
Me= How much for my dessert? :confused:
Guest= Yes. How much?
Me= I'm sorry, but I'm not going to sell you my food.
Guest= Why not? You're Guest Services, you have to service me.
Me= (Trying my hardest not to laugh at the last statement.) No.
Guest= Excuse me?
Me= It's 2am. I'm not even half through this shift. So you'll have to excuse me if I don't wish to part with my only source of nourishment.
Guest= You're here all Night?
Luckily the guest chose to walk away at this point so I was able to enjoy my "meal" in peace. Sadly, this is not the first time a guest has tried to buy my food. And I doubt it will be the last.
So there are many rumors going around that my hotel is haunted. We are built on an Indian Burial Ground, someone killed themselves (no that's the other hotel the Owner runs), etc. Most of the time these statements don't bother me. However, now that I'm officially the Night Auditor, the only time I'm in the hotel is at night.
This place is pretty creepy at night. The ice machine makes noises that sound like foot steps. If it's windy the front door will open on it's own. Plus, thanks to all the sugar and caffeine I have coursing through my veins I'm already really on edge.
It's at this point the guests start messing with me. Sometimes it's innocent little teasing joke about how the hotel reminds them of the one in the shining. Or they'll list every horror movie that takes place in a hotel.
Lately it's getting worse though. Guests have starts hiding around the corners, or banging on the outside windows. One even wondered outloud at me the probability of someone climbing onto the staff balcony and sneaking up behind me.
There is a huge difference between joking the wind is a ghost and hiding in the stairwell to jump out at me.
And people wonder why I lock the doors to the desk.
You're here all night?
So this is an innocent question that has become really irritating to me. I don't mind so much when a guest checks in at the beginning of my shift and asks if I'll be around all night. It's a reasonable request. Some hotel only have guests services until a certain time at night.
It's just the people who become literally shocked at the idea that I'm planning on staying up all night at the Front Desk. It's not for fun, sir. I get paid to be here. I think the weirdest moment was a few nights ago at 3am.
Me= Good evening sir. Did you need some some supplies? (I was already opening up the supply cupboard to grab whatever the guest needed)
Guest= No Thank you.
Me= Did you lock yourself out of your room?
Guest= No.
Me=....
Guest=...
Me= Sir?
Guest= You really ARE here all night. Aren't you?
Me= :rolleyes: Yes sir, from midnight until 8am.
Guest=.... WHY?!
Me=Good Night Sir. (And I returned to my movie.)
GIMME!!!
So it was about 2am and I was about to enjoy a lovely chocolatey confection, when a guest comes up to the desk.
Guest= Excuse me, Miss, but where is the candy machine?
Me= I'm sorry. We only have vending machines for soda.
Guest= Then where did you get that. (He points at my treat)
Me= Oh, I brought it from home. It's my dessert. :D
Guest= Oh. How much?
Me= How much for my dessert? :confused:
Guest= Yes. How much?
Me= I'm sorry, but I'm not going to sell you my food.
Guest= Why not? You're Guest Services, you have to service me.
Me= (Trying my hardest not to laugh at the last statement.) No.
Guest= Excuse me?
Me= It's 2am. I'm not even half through this shift. So you'll have to excuse me if I don't wish to part with my only source of nourishment.
Guest= You're here all Night?
Luckily the guest chose to walk away at this point so I was able to enjoy my "meal" in peace. Sadly, this is not the first time a guest has tried to buy my food. And I doubt it will be the last.