Mr. Rude
02-04-2007, 09:10 PM
Another saturday...
Off & on busier than hell. Up the ying-yang trying to help my customers in the store, trying to figure out what they need, repairs for their systems, yada yada yada...
Of course, all the while the bloody phone, with a rather irritating ,loud & noisy ring, is going off about 3 feet away from me.
Fortunately the 2 separate cust. I was helping were rather tech savvy & even said that I could grab the line. I look at the phone & look back at them, wince & say "I don't wanna...i know it's gonna be a luser". I stiffen my resolve & answer the phone...Convo goes on as such.
Me: Hello *******
L: Hi....Um.....
Me: How can I help you? *pulls side of tower off to inspect motherboard for customer in shop while ringing out a purchase*
L: Um....I need a motherboard.
Me: Mkayyyy....What socket are you looking for? *Looks up price for a vid card while testing a power supply*
L: *irritated tone*What?
Me: What type of processor do you have? ( I can tell this is going downhill fast...More people trundling in the door looking for help)
L: *more irritated* Look...I just need a motherboard.
Me: Well then. Let me just list off the possible socket/slot types for ya :devil: ( Customers I'm helping start to giggle ) *deep breath* Slot 1, slot 2, socket 7, socket 370, socket a/462, socket 423, socket 478, socket 754, socket 775 LGA, socket 939, socket 940, AM2, or socket F? Not to mention a manufacturer preference. *tries to give this info out while call waiting beep cuts me off every 8 seconds*
L: Umm.....
Me: *Looks up at new customers that are of course getting antsy/doing the foot tapping thing because they just know I'm wasting their time on the phone* Any one of those?
L: Umm.....I guess I should find out.
Me: Yes, that'd would make things quite a bit easier.
L: Umm...Okay...Thanks.
Me: No problem :pissed: *hangs up phone & rubs temples* Of course my customers ask about the call & look at each other :wtf: .
Please have at least a shred of information for me when you call, it kinda helps the process. I know not everybody knows everything, but don't get pissy at me when I ask for a tad of info.
Then of course it was dead as hell for the last 2 hours...Well...up until 5 minutes before closing....That you can probably figure out. Guess who left work half an hour late. :D
Off & on busier than hell. Up the ying-yang trying to help my customers in the store, trying to figure out what they need, repairs for their systems, yada yada yada...
Of course, all the while the bloody phone, with a rather irritating ,loud & noisy ring, is going off about 3 feet away from me.
Fortunately the 2 separate cust. I was helping were rather tech savvy & even said that I could grab the line. I look at the phone & look back at them, wince & say "I don't wanna...i know it's gonna be a luser". I stiffen my resolve & answer the phone...Convo goes on as such.
Me: Hello *******
L: Hi....Um.....
Me: How can I help you? *pulls side of tower off to inspect motherboard for customer in shop while ringing out a purchase*
L: Um....I need a motherboard.
Me: Mkayyyy....What socket are you looking for? *Looks up price for a vid card while testing a power supply*
L: *irritated tone*What?
Me: What type of processor do you have? ( I can tell this is going downhill fast...More people trundling in the door looking for help)
L: *more irritated* Look...I just need a motherboard.
Me: Well then. Let me just list off the possible socket/slot types for ya :devil: ( Customers I'm helping start to giggle ) *deep breath* Slot 1, slot 2, socket 7, socket 370, socket a/462, socket 423, socket 478, socket 754, socket 775 LGA, socket 939, socket 940, AM2, or socket F? Not to mention a manufacturer preference. *tries to give this info out while call waiting beep cuts me off every 8 seconds*
L: Umm.....
Me: *Looks up at new customers that are of course getting antsy/doing the foot tapping thing because they just know I'm wasting their time on the phone* Any one of those?
L: Umm.....I guess I should find out.
Me: Yes, that'd would make things quite a bit easier.
L: Umm...Okay...Thanks.
Me: No problem :pissed: *hangs up phone & rubs temples* Of course my customers ask about the call & look at each other :wtf: .
Please have at least a shred of information for me when you call, it kinda helps the process. I know not everybody knows everything, but don't get pissy at me when I ask for a tad of info.
Then of course it was dead as hell for the last 2 hours...Well...up until 5 minutes before closing....That you can probably figure out. Guess who left work half an hour late. :D