mattm04
06-27-2011, 04:27 AM
I see s SC walk up to my register while I had stepped away for a second. I go over and see some bills and change on the counter, the SC is holding a few items, slowly walking away.
M: sir, did you want to pay for something?
SC: *begins to walk back* yeah, it's $3.72
M: *looks at money SC left, and sees it is over $5* sir, i need you to come over to the register so I can ring you up.
SC: *sigh* fine! *the SC walks closer, but still 8-10 feet away*
M: Sir, I need to see the items you have at counter to ring you up.
SC: FINE! sheesh, some service you provide!
I get the SC over and ring up all his items. It actually comes to $2.93, but he has almost $6 on the counter.
M: *counts pile* Out of $5.23?
SC: No. Only $3.
I pull $3 out of his pile of money on the counter, and enter it in the register and give him his 7 cents back with the receipt. This is when the SC crumples the receipt, throws it on the floor and slides the remainder of the money toward the register.
M: Sir, that is yours.
SC: I'm in here every day, i always leave it for you to give to someone else who may be short. *I've never seen the SC before, neither have my CWs*
M: I'm not going to hold it here. It is not my money. It is you money, please take it with you.
SC: Fine!
The Sc takes the money in his hand, walks a few steps, quickly turns around and shoves the money across the counter towards the shelf with the receipt printer on it.
M: sir, I said i'm not holding your money for you. *pushes money back to customer side* Take your money an do not reach across my counter.
SC: Fine! *grabs money* I'm a paying CUSTOMER, GOT IT CUSTOMER and am not happy.
They stomp off and I tell MOD about the incident who agrees I did the right thing. They also notify LP.
I'm almost positive the SC would have said I stole money from them if I kept it. I have had customers not want a few pennies in change, but when I stated my reason the realized my position and took the change.
M: sir, did you want to pay for something?
SC: *begins to walk back* yeah, it's $3.72
M: *looks at money SC left, and sees it is over $5* sir, i need you to come over to the register so I can ring you up.
SC: *sigh* fine! *the SC walks closer, but still 8-10 feet away*
M: Sir, I need to see the items you have at counter to ring you up.
SC: FINE! sheesh, some service you provide!
I get the SC over and ring up all his items. It actually comes to $2.93, but he has almost $6 on the counter.
M: *counts pile* Out of $5.23?
SC: No. Only $3.
I pull $3 out of his pile of money on the counter, and enter it in the register and give him his 7 cents back with the receipt. This is when the SC crumples the receipt, throws it on the floor and slides the remainder of the money toward the register.
M: Sir, that is yours.
SC: I'm in here every day, i always leave it for you to give to someone else who may be short. *I've never seen the SC before, neither have my CWs*
M: I'm not going to hold it here. It is not my money. It is you money, please take it with you.
SC: Fine!
The Sc takes the money in his hand, walks a few steps, quickly turns around and shoves the money across the counter towards the shelf with the receipt printer on it.
M: sir, I said i'm not holding your money for you. *pushes money back to customer side* Take your money an do not reach across my counter.
SC: Fine! *grabs money* I'm a paying CUSTOMER, GOT IT CUSTOMER and am not happy.
They stomp off and I tell MOD about the incident who agrees I did the right thing. They also notify LP.
I'm almost positive the SC would have said I stole money from them if I kept it. I have had customers not want a few pennies in change, but when I stated my reason the realized my position and took the change.