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View Full Version : The secret to a successful McDonald's order


Antisocial_Worker
12-08-2013, 05:54 AM
I'd like to know what it is, because yet again tonight, I failed to get what I actually set out to get.

You see, I live in a city that is not underserved by this particular restaurant chain. There are four within five miles of my house, in fact. It's not my first choice for late-night munchies, mainly because invariably, whatever I want is not available or else whatever method of payment I happen to have on me at that moment is not being accepted. At various McDonald's restaurants late at night, I've been told they're out of fries, not making burgers at that particular time, or else the ice cream's "not working," has run out, or just plain isn't available. I've been told that the restaurant is not taking credit cards, and I was told once that they weren't taking cash.

Tonight was no exception. I more or less finished a very arduous school project (I think), and was hungry. I went to the first one near my house -- only to be told that the ice cream's not working, so no McFlurry for me. That was mainly what I'd wanted in the first place.

So I left.

The second McDonald's was closed. The third allowed me to order everything I wanted, but then they told me at the window that they turn the ice cream machines off at midnight, so there went that. They were nice there though, so I went ahead and got the rest of the order. Disappointing though.

I'm really sick of it. The food's not available, or else I can't pay... I tried to write McDonald's itself about it, but the customer comment section on their website is ridiculous. One required entry demands a landmark, a description of the restaurant itself. Apparently you must provide an architectural critique of the place before they'll listen to you. I gave up.

And now I know better than to try to go to McDonald's late at night. It's not worth the aggravation.

Aethian
12-08-2013, 10:03 AM
It's better to call to make complaints. Either that or send in a letter, not using the form. As for one being closed...what the heck? I thought ALL McD's are supposed to be 24 hours.

Sandiercy
12-08-2013, 10:03 AM
Welcome to pretty much every McDonalds. The one next to where I work has out of order signs up almost every day for the ice cream machine.

EricKei
12-08-2013, 12:25 PM
My brother sent me on a goody run there a few weeks back for some spicy chikin sammiches...They were out, but they told me that they did not carry them anymore instead of admitting that.

Nashida
12-08-2013, 01:58 PM
You need to come to the one near me. My best friend's younger sister works there, and knows about my dairy allergy, so if I ask for something with no cheese she makes sure gloves are changed, things are wiped down, and there had better be no cheese on that burger or so help you.

The one the next town over I wrote a complaint about because not only did I have my sandwich remade three times because of the cheese, I was told (by the manager, no less) to just peel the cheese off if I didn't like it. Allergies don't work that way.

42_42_42
12-08-2013, 04:32 PM
Well, eating at McDonald's is your first mistake....

Then, I don't eat fast-food because the additives in the food make me sick.

I was once told by someone who worked at a McD's that the reason ice cream's always out is no one wants to clean the machine. So, either it's gummed up from being used and never cleaned to the point of not working or they never fill it up and turn it on so that they won't have to clean it.

Personally, for late-night munchies, I think you're better off going to Waffle House and keeping a gallon of ice cream in your freezer at home.

Antisocial_Worker
12-08-2013, 04:48 PM
Well, eating at McDonald's is your first mistake....

Then, I don't eat fast-food because the additives in the food make me sick.


That's been the case this time, adding insult to injury. I woke up last night with these awful burps, and I've felt like crap ever since.

AmbrosiaWriter
12-08-2013, 05:08 PM
It's better to call to make complaints. Either that or send in a letter, not using the form. As for one being closed...what the heck? I thought ALL McD's are supposed to be 24 hours.

Nope, only some of them are. There are only one or two 24-hour ones near me, and the one I go to the most (the one in my town, it's AWESOME! It's #3 in the state) is not a 24-hour operation.

If the location of the store doesn't call for 24-hours, it's not going to be 24-hours. They have to do enough business during those hours to warrant it, and so typically the 24-hour ones are in places with either a high college-population or very near to a major high-way exit.

Syriilord
12-08-2013, 10:13 PM
The secret to a successful order at McDonalds is twofold.
1. Ask them what they currently have available
2. Order that.

Alternatively, try Burger King...

Skittles88
12-09-2013, 12:14 AM
It's better to call to make complaints. Either that or send in a letter, not using the form. As for one being closed...what the heck? I thought ALL McD's are supposed to be 24 hours.

No. Ours just got a 24 hour lobby but I know a lot of them that close for the night. Just like 7/11... There are some that aren't open 24 hours. It's based on sales.

Antisocial_Worker
12-09-2013, 12:24 AM
The secret to a successful order at McDonalds is twofold.
1. Ask them what they currently have available
2. Order that.

Alternatively, try Burger King...

1. That's what I did at the third McDonald's, and was told they had everything available, only to be told at the window that there was no ice cream after midnight.
2. I did.

Alternatively, I thought about Taco Bell, but I really wanted something sweet. Today though, I've been sorely regretting my choice. Still sick, and still burping up McNugget fumes.

"McNuggets: Not even once." -- I've learned my lesson.

blas
12-09-2013, 02:30 AM
Here, the one or two 24 hour ones have the dreaded Night Menu, and it's just...so limited.

Unfortunately, I no longer live in a bigger city with more options. When I work till 12:30-2:30 on overtime nights and want food, I can either have McDonalds or go to the grocery store for whatever day old deli shit they have.

Kittykat
12-09-2013, 06:31 AM
Go to Wendy's, tastes better.

sms001
12-09-2013, 04:35 PM
the dreaded Night Menu, and it's just...so limited.


I think their target consumer is generally "appetite-enhanced" blas. :)

"Yeah, man, like, can I have like, eight cheeseburgers man?"

MoonCat
12-09-2013, 09:05 PM
They can be hard to deal with. My CW had trouble getting a simple iced tea on her way to work. The girl was so slow that several cars drove off after waiting for 10-15 minutes. Then she started giving her the wrong thing, or left out the ice, and had a very snarky attitude, etc. CW called corporate and was told hers was not the first complaint about this person...and it turned out the girl was on some kind of work-release program. CW made a second complaint recently. The girl kept up the bad attitude and now she's gone.

Irving Patrick Freleigh
12-09-2013, 10:53 PM
The Mickey D's kitty-corner from the swamp may or may not be open 24 hours. If it is open 24 hours it may just be the drive-thru that is open. I've seen people rolling in for their 4 or 5 am shifts with McCafe coffees.

I've eaten there less and less. Why shit around with Mickey D's when Culvers is just down the road a bit?

dalesys
12-09-2013, 10:58 PM
I think their target consumer is generally "appetite-enhanced", blas. :)
Or, as Our Lord Cosby quoth (http://youtu.be/achFxzgS0gE?t=4m36s):

sms001
12-09-2013, 11:36 PM
Or, as Our Lord Cosby quoth:

Perfect! (And I had no idea you could hotlink to a specific segment of a youtube vid. That's gonna come in VERY handy, thank you.)

Moirae
12-10-2013, 12:47 AM
The McDonalds near my house ALWAYS gets the order wrong. And when I say "always" I really mean it. Its gotten so bad that, if we're going through the drive through, we won't leave it until we've opened every single wrap to make sure they get it right. If we're inside, we make everyone wait behind us to make sure we get it right before we leave.

Its not to be an SC, it's because they ALWAYS get something wrong. Missing items, missing condiments ON items, given the wrong items, items not cooked properly... basically, you name it we've seen it.

This is the single worst McDonalds I've ever seen. Right down to extremely rude people who work there (hearing "what da ya want" in a surly tone is NOT unusual).

KatherineB
12-10-2013, 04:34 AM
And now they're trialling home-delivered Maccas in Sydney, which is going to be both interesting and, I would imagine, hell on Earth for the poor employees there.

Geek King
12-10-2013, 02:05 PM
I still remember the late-night run to McD's when I was working at the factory. A bunch of us decided we wanted burgers, so I got picked to take everyone's order & money for the run while the press was down for maintenance. Upon arriving, the manager told me that they didn't allow multiple orders at the drive through. I place my order, paid, got my food, then circled the building and placed the next order at the speaker. I ended up circling the building six times to place all the orders, with never another car showing up. By the third trip around the guys on the grill were laughing hard enough for me to hear them over the headset at the speaker. :roll:

Kittykat
12-13-2013, 08:32 AM
See, I'd have called corporate.

blas
12-13-2013, 11:02 PM
We lost our Wendy's last year.

There's rumors of someone opening up one of the old ones (since all three of them in this area were never torn down or remade into anything else, so they just sit there, closed, taunting us). Of course, there's no plans to reopen the one in my small town.

But, it'd beat the only option now, if you want Wendy's, you gotta hop on I94 and drive nearly 30 miles!!!

winner every time
12-16-2013, 03:33 PM
Several years back, I went on a McD's run in the middle of the afternoon for iced coffees... they let me order at the drive through, got up to the window and paid, got up to the pickup window, and sat there for 15 minutes. The drive thru line, in the meantime, was backing up like crazy behind me. 15 minutes of not being able to get anyone's attention, until they finally came back and told me that they had run out of iced coffee, it would be another 10 minutes before it was ready, and could I go park in a spot and wait. On the bright side, they did give me double my order (4 drinks instead of 2) to make up for the inconvenience... but still.

I don't drink their coffee anymore anyway... for some reason, it always tastes greasy to me. :confused:

dalesys
12-16-2013, 04:23 PM
I don't drink their coffee anymore anyway... for some reason, it always tastes greasy to me. :confused:
Gotta brown & thaw the french fries somehow?:p

Jack7957
12-20-2013, 02:35 AM
The closest McD's to me is open 24 hours during the summer. From late Fall to Spring it's only regular hours. And I know where there used to be one that would close entirely during the winter (Old Forge, NY) Sometime around October they would shut down, and re-open before Memorial Day. Eventually they shut down one winter and never re-opened again. The building is now a bank.

greensinestro
12-26-2013, 02:28 PM
Glad to know my Mickey Dee's is not the only one that has these problems. We have one right on the corner, about a mile from my house. Every time we go, the ice cream is either out, or the machine is broken. Haven't had anything else happen yet.