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View Full Version : Some Customers Have No Respect


HawaiianShirts
12-29-2013, 05:37 PM
We tried to do some shopping yesterday. Had a few gift cards to use. The hardware store was easy. Then we tried Old Navy. At one point, I actually exclaimed (not really loudly and not to anyone in particular), "What kind of disgusting slobs have been shopping here?!"

I didn't buy anything. I wanted to, but I just couldn't do it. Every shelf I looked at (and I do mean EVERY shelf--clearance, sale, or normal) was a mess.

All the clothes had been picked up, handled, and just tossed back on the shelf. The sweaters were no longer organized by color or size--they were jumbled every which way, and I think only one was still folded. Same story with the pants and the other shirt shelves. At the clearance racks, some clothes had been dropped on the floor; others had been removed from their hangers and then draped over the rack.

I actually watched one lady look at a shirt, crumple it up, and toss it on the table behind her. And what could I say to stop her? It was painfully obvious that dozens of customers before her had done exactly the same thing.

And then there was the food. I've seen empty drink cups on shelves before. Disgusting, but not uncommon. Maybe somebody just forgot. But at this place, it looked deliberate. I counted seven in the men's clothing section alone, most of which still had plenty of coffee or soda or whatever still in them.
Bag of chips spilled under the rack of workout pants? Check.
Half-eaten hamburger on a shelf that used to hold polo shirts? Check.
Pile of greasy used napkins stuffed between stacks of jeans? Check.

It was obvious it was just slovenly customers, too. All the employees were busy with some legitimate task. Either they were overworked or understaffed or both. It was probably all they could do to keep all their stock from becoming piles of dirty laundry all over the floor, let alone re-fold and re-stock.

I left. I couldn't stand it. I'll have to go back some day when it's not quite so busy and try again, maybe in the morning before my fellow shoppers have a chance to ruin everything for me.

XCashier
12-29-2013, 07:28 PM
BTDT (http://www.customerssuck.com/board/showthread.php?t=103112). Far too many customers have the mindset of "that's what the staff is for!" They do not have any respect for the store or its workers. They see nothing wrong with completely trashing a place, assuming the workers will clean up after their slovenly selves. They sometimes even do it while a staff member is cleaning that section!!!

Yes, it is awful, and depressing. Basic common sense and decency seem to have gone the way of the dodo. :(

Catwoman2965
12-29-2013, 07:52 PM
My biggest pet peeve of working in retail. we fold with clipboards so I certainly don't expect customers to fold it perfectly, or know how we clip nad hang. But really? is it too much to ask to at least hang it back up, or fold it neatly?? Makes our job so much easier.

dalesys
12-29-2013, 08:32 PM
... we clip nad ...
Sounds like a great idea! Is it legal?:p

ADeMartino
12-29-2013, 09:37 PM
Sounds like a great idea! Is it legal?:p

Oh, if only. It would keep them from proliferating, at least.

Cia
12-29-2013, 09:50 PM
I actually watched one lady look at a shirt, crumple it up, and toss it on the table behind her. And what could I say to stop her? It was painfully obvious that dozens of customers before her had done exactly the same thing.

You couldn't stop her but you could've put her in her place by saying, "My god woman, were you raised in a cave?", stare at her like she's a complete and utter idiot than walk away while shaking your head. Of course this would go over her head since she's obviously a brainless cow. *My apologies to the world's four hoofed cows*

MoonCat
12-30-2013, 12:02 AM
I would've been tempted to hand the shirt back to her and say, "You dropped this," accompanied by an icy death glare.

xxscooterxx
12-30-2013, 04:13 AM
My mom works in a tourist center. They sell knick knacks, t-shirts, and other stuff. The employees have to keep a constant watch on the merchandise because people refuse to put things back where they found them. They will stand and watch as the t-shirts are reorganized and folded then go right to them and wad them right back up.:confused:

greensinestro
12-30-2013, 03:35 PM
This stuff isn't new, and you read more and more about this kind of thing every day. I've seen people take a jacket off a rack, take the hanger off it, try the jacket on, decide they don't want it, and then just lay it over the rack without putting it back the way they found it. "That's what the staff is for!"

cashierbex
12-30-2013, 10:07 PM
I suck at folding. My dresser can attest to that. But, I put things back as neatly as I can.

blas
12-31-2013, 06:20 AM
Sounds like every day at Old Navy around here, along with the Deb shop and Victoria's Secret Pink store.

sms001
12-31-2013, 09:02 AM
They do not have any respect for the store or its workers.

Or their fellow shoppers. :(

wolfie
01-01-2014, 12:10 AM
Be glad it's not prom season. One thing I've heard of (fortunately never seen - or had to clean up after) is that some entitled young women don't want anyone else wearing the same dress to the prom. How do they guard against that happening? Once they've selected a dress, they'll take ALL of that style to the fitting room, set aside the one that fits - and pee on the others.:eek: After all, rendering a half-dozen (at least) dresses unsaleable is a small price to pay in order to ensure that no "duplicate" shows up at their prom.

Sapphire Silk
01-01-2014, 03:09 AM
My biggest pet peeve of working in retail. we fold with clipboards .

Oh, so THAT'S how it's done! I'd always wondered. I've never been able to fold that neatly.

Sounds like a great idea! Is it legal?:p

Only between consenting adults.

Ouch :eek:

Be glad it's not prom season. One thing I've heard of (fortunately never seen - or had to clean up after) is that some entitled young women don't want anyone else wearing the same dress to the prom. How do they guard against that happening? Once they've selected a dress, they'll take ALL of that style to the fitting room, set aside the one that fits - and pee on the others.:eek: After all, rendering a half-dozen (at least) dresses unsaleable is a small price to pay in order to ensure that no "duplicate" shows up at their prom.

WTF! :wtf: OMG. Please tell me you catch these bitches and press charges.

ADoyle90815
01-01-2014, 10:46 PM
Be glad it's not prom season. One thing I've heard of (fortunately never seen - or had to clean up after) is that some entitled young women don't want anyone else wearing the same dress to the prom. How do they guard against that happening? Once they've selected a dress, they'll take ALL of that style to the fitting room, set aside the one that fits - and pee on the others.:eek: After all, rendering a half-dozen (at least) dresses unsaleable is a small price to pay in order to ensure that no "duplicate" shows up at their prom.

I hope someone catches those bitches and presses charges against them. Or, better yet, I like to think of someone showing up to prom in the same dress as one of those EW's that were purchased at a different store, as the look on the face of the person who peed on a bunch of dresses would be priceless.

RootedPhoenix
01-05-2014, 11:03 PM
*twitch*

They could have had their dress modified so that there was no duplicate..but noooo. :mad:

(It likely wouldn't be easy or cheap, but good grief!)

Seshat
01-07-2014, 05:46 AM
Both easy and cheap, actually.

Get a dress with no or few embellishments. Go to your local fabric-and-notions shop. Select embellishments that suit your personal style.

If you have basic dressmaking skills, embellish it yourself. If not, a family friend with said skills (and a long lead time, prior agreement, and suitable recompense) can do it for you. Or you can pay a dressmaker to apply the embellishment.

An unembellished dress is likely to be .. oh, a hundred dollars less. Possibly or probably more. Adding the embellishment yourself? Twenty dollars, if you get fancy. More if you want Swarovski crystal, of course, or other high-expense embellishments.
With the basic embellishments and using a dressmaker, could be as little as fifty dollars.


So your total outlay can - not will, but can - be less. Just make sure you have some lead time; and a realistic expectation of how much time&effort it will take.

fireheart
01-07-2014, 07:44 AM
Be glad it's not prom season. One thing I've heard of (fortunately never seen - or had to clean up after) is that some entitled young women don't want anyone else wearing the same dress to the prom. How do they guard against that happening? Once they've selected a dress, they'll take ALL of that style to the fitting room, set aside the one that fits - and pee on the others.:eek: After all, rendering a half-dozen (at least) dresses unsaleable is a small price to pay in order to ensure that no "duplicate" shows up at their prom.

Some stores I've heard of have a "dress register" to prevent this. This even included the local little shop that did not have an exclusive room and was in fact sharing space with a dancewear store. (which I have never visited)

Luckily we NEVER had this issue: of the 180 students in my year, about 3/4 rocked up to the prom, the girls all had VERY different styles and the cliquey-ness was a little less prevalent...mostly because the "cliquey" bitches dropped out beforehand. (the rest dropped out afterwards...we held our prom mid-year)

I rocked up in a very pretty maxi dress for about $10 from the local fashion outlet. I looked formal and stood out compared to the girls in their $200-$300 cocktail dresses! Plus, I could wear mine again!
Funnily enough the girl who made the biggest deal over the formal dresses in my year looked HORRIBLE in hers and wound up selling it post-formal. (She was very much big-busted and her dress was backless. It was VERY hard to find backless/strapless bras in ADelaide beyond a DD cup at the time)

Lace Neil Singer
01-07-2014, 11:08 AM
What's sad is that the same people who toss merchandise on the floor, dirty the shelves, dump half eaten food anywhere but the bin and say, "That's the staff's job!" are the same people standing in a queue whinging about the length of the queue and bitching, "Where are all the staff?"

Actually, they're cleaning up the mess you made earlier, moron, so sadly they can't come on to a till at the moment. :rolleyes:

Irving Patrick Freleigh
01-10-2014, 09:06 AM
And then there was the food. I've seen empty drink cups on shelves before. Disgusting, but not uncommon. Maybe somebody just forgot. But at this place, it looked deliberate. I counted seven in the men's clothing section alone, most of which still had plenty of coffee or soda or whatever still in them.
Bag of chips spilled under the rack of workout pants? Check.
Half-eaten hamburger on a shelf that used to hold polo shirts? Check.
Pile of greasy used napkins stuffed between stacks of jeans? Check.



And this is why if I'm ever in charge (God forbid), outside food and drink will be banned.

If somebody's in the store with food or drink they brought for someplace else, I guarantee I will find the empty cup or wrapper just left on a shelf someplace. And if it isn't left on a shelf, it will be left in a shopping cart.

Shit, we were filling our truck Christmas Eve and three adults strolled right past us, each clutching a cup of Starbucks coffee. The morning of the 26th, we were setting the doorbuster ad and came across all three empty cups, just left sitting on random shelves.
.
And don't get me started on the gum.

An exception would be made for baby bottles; the people who bring those in generally don't forget about them.

XCashier
01-10-2014, 09:22 AM
And this is why if I'm ever in charge (God forbid), outside food and drink will be banned.
Outside food and drink ARE banned at my store, as are pets. Doesn't stop people from bringing them in. And we can't be everywhere at once, and if we told them to leave their stuff behind, we'd be "rude! OMG!!!111!!!eleventy!!!" There's a sign on the front door, but we all know about customers and their Selective Reading Disorder. :rolleyes: