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View Full Version : I can't go anywhere!


Aragarthiel
04-03-2015, 03:37 PM
This week's been eventful, with what, three posts in this forum so far? This one takes the cake though, seeing as I can't even leave my own house without encountering something. Hopefully this will be the last so far.

Background: I was born in Arizona and moved to Georgia as a teen, so I never learned to use "Ma'am" and "Sir." I've been here for almost a decade, and for some reason, things like the following JUST started happening.

I had to call customer service for a club I'm in to cancel my subscription. It was easy enough (no wait time, no phone tree), until I got the snootiest woman I've ever encountered on the line.

Snooty woman: SW
Me: :wave:
Hubs: Hubs

SW: "Thanks for calling [business], how can I help you?"
Me: "Hi, I need to cancel my subscription."
SW: "Ma'am."
Me: (confused) "I'm sorry?"
SW: "You didn't say Ma'am."

I was stunned. I've met people in person who did this and it was irritating enough, but this was just unbelievable.

Me: "Could I speak to a supervisor?"
SW: "Ma'am."
Me: "Just let me speak to a supervisor."
SW: "If you use proper grammar, then yes, I will."

Hubs had been listening in (the phone I was using isn't loud but tends to project conversations a couple feet), and he took the phone from me. I could just picture her sitting at a desk with her beak two feet in the air.

Hubs: "Are you giving my wife problems?"
SW: "[something something] teach [something something] Ma'am."
Hubs: "Get your supervisor on the line right now, Ma'am, because you are out of line."

I assume she was satisfied with the sarcastic "Ma'am" because she got her supervisor. My subscription got canceled and a complaint was filed against her. According to the supervisor, she's like this a lot, and we got the feeling that they were looking for a good reason to can her.

Ashaela
04-03-2015, 10:58 PM
Wow, really? I wonder if she's the same lady who called our office a few weeks ago - she got hopping mad at one of my guys because he said "uh-huh" and demanded a supervisor. Her complaint was that he was rude and impertinent.

Do you know how hard it is to go through an entire conversation deliberately trying never to say "uh-huh"?

MoonCat
04-04-2015, 02:16 AM
Holy shit, aren't we special?!!

She was absolutely out of line. She's a customer service rep, it's not her place to "teach people manners." The first "ma'am" should have come out of HER mouth, not yours!

Jay 2K Winger
04-05-2015, 06:35 PM
Geeze, usually the EWs are the sucktomers, not the employees!

I hope that supervisor comes down on her hard.