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Dreamstalker
11-09-2018, 02:51 AM
We got self-checkouts right before the holidays :runaway: As predicted, they're in a row near the main entrance*...and while the manned registers are directly opposite so there are theoretically always eyes on them, throw in the usual confusion of SCs entering the store through the checkout lanes and...this can't be good. They're also cashless and lack scales, so SCs will still need to get produce weighed and barcoded. Upside is there is no way for a customer to enter PLUs/SKUs at all, items can only be scanned. But, customers can void items without employee assistance.

One of the managers also discovered a flaw. When an employee ID is scanned as the first item (as done at a cashier), it brings up the "master" register screen that shows all of that employee's transactions--including the transaction that was begun by that scan. In theory, one could 'complete' (or even delete) that transaction on the system and then walk out with the items...a receipt will print showing a void on the system, but as long as something prints it won't be flagged by anyone.

Two of us lower-level worker bees then tried to duplicate that, in case there was some arcane power granted by a manager ID that a peon couldn't access. My ID scan did the same thing, as did a relative newbie's. Not everyone would know how to cheat the system on that screen, but it wouldn't be hard to figure out.

* The other store I've visited that does have SCOs there are only two, they are in their own 'alcove' before the main checkout line and there is an employee/security guard stationed at the SCO....that space is also designed so people can't just run out the door

CyberLurch
11-09-2018, 07:00 AM
Oddly enough, I was just at a Wal-Mart that had recently removed SCO (like in the last 10 days or so). This makes the THIRD time I'm aware of that they've put it in and then ripped it back out.

Aria
11-09-2018, 04:11 PM
They should do it like my local grocery store and always have an employee 'babysitting' the self-checkouts. It's just necessary given how those things can fail to work :P

The employee ID issue... oh dear.

notalwaysright
11-09-2018, 07:47 PM
No scale, even for bagged items? So people could act like they're scanning something and then just dump it in the bag, pay for a couple cheap items and walk out with a receipt?

On a related note, the warehouse store which was built in my hometown used to have SCOs... I loved it so much! Because everyone else was either afraid to use them or had huge amounts of items so it didn't make sense to use them. I'd breeze in and grab a rotisserie chicken for dinner and be out without hardly pausing. But you guessed it, they had to take them out due to theft issues.

CyberLurch
11-09-2018, 08:14 PM
They should do it like my local grocery store and always have an employee 'babysitting' the self-checkouts. It's just necessary given how those things can fail to work :P

The employee ID issue... oh dear.

The Wal-Mart I spoke of DID have an employee watching over the dozen or so checkout kiosks. ONE employee. Trying to watch 12 things going on at once, and having to run and deal with problems constantly. I can easily come up with at least six different ways to exploit that. Honestly, does nobody at the head office stop to think anymore?

dalesys
11-09-2018, 08:23 PM
... Honestly, does nobody at the head office stop to think anymore?
But... But... The salescriiter gulled the CEO (whose butler does all the shopping) that SCOs would enable a totally staffless store!

Dreamstalker
11-10-2018, 12:03 AM
I think the idea is that whichever cashier(s) don't have a customer will be watching the SCOs. Riiiight...if they do see something hinky, they can't run over and intercept.

Buzzard
11-10-2018, 07:30 AM
Pulling scams with the SCO would be so easy, even without waiting for a swarm of distractions (or engineering such). Sadly, I have enough of a conscience and/or no desire to face the consequences for such shenanigans (nor an absolute belief in my infallibility).

I'd use the SCOs more except for some of the wonky ones, and "Yes, I AM buying 3-6 whole cases of this item, and I don't want to stand there, scanning each. and. every. last. one., and fighting the wonky program"

Having an employee watching over the SCOs is a damn good idea, but since one employee can watch over a dozen machines in calm, orderly times, the same employee should be able to stretch to cover a couple other things and handle the chaos times too, right? And since there's an employee watching, nobody would ever try stealing, so we're golden there. Oh, and since they aren't doing much, we don't need to pay them that much either....

RealUnimportant
11-10-2018, 01:03 PM
My local supermarket combined SCO overwatch and Customer Service - returns, exchanges, the like. Last time I was there, they had three people running the one position and SCO wasn't even busy; compare to before they combined them, and because one person could dedicate their time to one subset of tasks, they only ever needed two on duty to accomplish the same amount of work in the same timeframe... But no, this is more efficient. :rolleyes:

Dreamstalker
11-11-2018, 12:34 AM
My nearby CVS had SCOs for about a year and finally took them out. The attendant/cashier was a refugee from OldJob and told me that it was in fact due to theft. I know almost all the scams, and can think of more ways that our scan-only SCOs could be exploited...but I actually have a decent moral compass (most of the time...when it counts anyway).

There seems to be a lot of resistance to customers using them....I think because the customers they're targeted toward (run in, grab a quick drink or snack) want to pay with cash for a small purchase. Or they're just scared of the things because ZOMG it doesn't look like the ones at $BoxMart.

Arcus
11-11-2018, 08:23 PM
There seems to be a lot of resistance to customers using them....
That happened to the store I shop at too. The store got people to start using them by closing all but one of the normal cashiers. Now you walk in and see 8 SCOs and one regular with a long line of people with huge carts full.
They also started out with one employee watching all 8 of the SCOs, but now they have two. Those things never scan right and the poor employee was always running from customer to customer. They still are, but now there is someone that can try to watch for theft half of the time.

Dreamstalker
11-17-2018, 11:26 PM
...and now I'm hearing that we are all going to be trained on mobile POS systems. The theory is that we're going to be issued tablets on the floor during the holiday nuttiness so a customer can be rung out by anyone :runaway: (but they still have to go though checkout to get a bag...are we supposed to carry a bundle of paper bags around as well to bag purchases?)

The only thing I can think of to explain this is that another SC bitched about "Fruit Store does this, why don't you?" (I got an arrogant ass last year around this time who demanded I drop what I was doing and ring him out; when I stated that I could not do that he fired back with the above and how he didn't want to wait in line) and it got back to A, who thinks "this is great, customers won't have to stand in line!" without possibly thinking how it could go wrong. Our wireless network can't even handle the traffic/devices that are already supposed to be on there.

No. Nononononono. If stockers are expected to cash out customers as well nothing will ever get done (as it is we can't even do our own jobs half the time). I realize that this may kinda sorta (not really) fall into "other duties as assigned", but nowhere in the job description does it mention anything to do with a register.

And if we thought whining about 'wrong' prices were bad now, imagine what will happen when an SC realizes they can literally pull us over to the shelf and see the POS screen...I can see it now "No, you can change it; see there's a button right there that says 'corrections'!"*SC reaches for screen, gets hand slapped away, runs to complain*

Not to mention fighting through the crowds with an ipad...they will get bumped, dropped and stepped on. Is the company going to pay for ergonomic secure holders? (I have a chest-harness rig for my tablet, but no way am I bringing it to work and I don't think it would fit the new ipads anyway)

EricKei
11-18-2018, 12:09 AM
The local Kroger recently got self-scam units...And I don't just mean SCO's; they actually took out 2 normal registers and doubled the total number of SCO units, even though I've almost never seen the original 6 all occupied simultaneously when shopping there. Nope, I'm talking about those little hand-held units that allow shoppers to go through the store and scan in their items as they put them into the cart. They have several kiosks where you can grab as many (translucent) plastic bags as you like so you can bag stuff as you go. Also, to buy weighed produce, you have to weigh it up yourself in the produce section while following a very specific procedure/order of actions.

...I cannot anticipate this going catastrophically wrong in any possible way, shape or form.

...Wait. Shit. Is my sarcasm showing? :whistle:

Tama
11-18-2018, 12:51 AM
Where I work they already want us helping guests, which cuts productivity as it is...I can't imagine having to check people out as well!

It's like they think the stockers don't do anything useful anyway, sure, they can do more! Wait, why is productivity down?

Dreamstalker
11-18-2018, 02:09 AM
Precisely. Technically, the grocery team has three arms: Stocker (inventory focused), Storyteller (customer focused) and Market Associate which blends the two. This split was relatively recent; until this past spring there were only Stockers who were expected to know and do everything (how I was trained/trained myself). C is a Market Associate and keeps whining about how he has to do stock as well; he was hired just before the division, so technically he's a Stocker under the old rubric of "do everything". This will be his first holiday season :devil:

So many logistical things that should be in place seeing as we've been existing for nearly two years...I'm seeing a giant disconnect between the company view of how things "should" be done (the way it's done overseas) and what actually works stateside. The company seems resistant to involve any technology that makes worker bees' lives easier (we need to be able to check stock levels in real time, our existing inventory system is a nightmare as every item is showing as negative on-hand*, etc)

First thing I'm going to ask in this training is: have the other stores been using/proven them before now? (I suspect the answer will be no)

* I suspect that after inventory, everything was reset to zero and received shipments aren't being entered properly.

Arcus
11-18-2018, 04:37 AM
The local Kroger recently got self-scam units...
My local store is getting those too. We are in a nicer area, so that means kids that think all electronics are toys. Everyone I've talked to is sure the first week will be kids running around using them like ray guns and shooting each other (and whatever tag just happens to be close to them.) I already know of two of the stockers that are planning on quitting the day those things go live.

This is going to be a mess.

notalwaysright
11-18-2018, 05:44 AM
Oh yuck. I don't understand, the idea doesn't seem like it will save anybody any time. I mean, using the regular SCOs does take longer than a cashier would, but for a small amount of items, it's faster to have many SCOs for many customers, rather than long lines and a SC fighting over a $.40 coupon and holding everyone up.

But the scan each item and bag as you go thing... Well, I'd have to see it in a store I guess. Our stores are so crazy all the time, it would be hard to even keep track of the scanners much less the items and transactions. It only takes a fraction of a second to imagine the loses a store will take from people taking the bags, filling them, and dancing into the sunset.

Dreamstalker
11-19-2018, 10:37 PM
This is exactly what happened/happens at my old job that does have the scan-and-bag things. Occasionally the scanner will trigger an "audit" at checkout (associate comes over and has to scan several random items)...it's far from foolproof and astute thieves will figure out in a nanosecond how to get around it.

Mental_Mouse
11-20-2018, 12:01 AM
That happened to the store I shop at too. The store got people to start using them by closing all but one of the normal cashiers. Now you walk in and see 8 SCOs and one regular with a long line of people with huge carts full. ...
In other words, "Customers hate them, so we'll MAKE the customers use them!" And then they wonder why sales are down and shoplifting is through the roof.

EricKei
11-20-2018, 02:49 AM
First thing I'm going to ask in this training is: have the other stores been using/proven them before now? (I suspect the answer will be no)Pff. The answer will never be "No." ;) The answer will be "Our CEO LOVES the idea -- therefore, it's brilliant! It's bound to work!" etc etc


The main issue with self-scans, aside from the obvious appeal to thieves, is accidental theft. I've used them three times already, and each time, I've caught myself (prior to reaching the register), realizing that I forgot to scan something simply out of habit. I don't even wanna think about the losses from someone doing that on purpose.

It is nice not to have to wait in a line, drag everything out of the cart, and then get it all back into the cart -- I just did our family Thanksgiving dinner shop last night. I did have the foresight to load up a shit-ton of digital coupons from their site, however. ("Look at how much money I saved!") -- I'm so glad that most of their coupons stack together, even when it makes no gorram sense for them to do so. I have given up on using paper coupons entirely; fuck that noise.

catcul
11-20-2018, 01:21 PM
In other words, "Customers hate them, so we'll MAKE the customers use them!" And then they wonder why sales are down and shoplifting is through the roof.

They're trying to keep their *real* customers, AKA shareholders, happy. I'm afraid if I say anymore, I'll be into Fratching territory all the way up to my :censored:, I mean ankles.

EricKei
11-21-2018, 12:28 AM
Cursing is fine, cat; the overwhelming majority of us are adults here :) Just as you don't go full Andrew Dice Clay on us, we cool :cheers:
For those not old enough to remember, ADC's version would have come out more like "Ayy, mutha:censored:, you can curse up a :censored: :censored:storm if'n ya like, ya know? :censored::censored::censored:! Just so long as you watch your filthy :censored: mouth, ayyyy!"

Blue Ginger
11-21-2018, 04:51 AM
Kmart here in Oz has started putting there checkouts in the middle of the store and the self checkouts right next to the door. The self checkouts are rarely manned by anyone. Theoretically, the greeter several feet away could 'help' but that means there is no one at the door.

I've watched someone load a large amount of items into a trolley, walk around the back of the register 'pod' while their co-offender pulled out a random long receipt from somewhere, then walk straight out the door. They went straight past the greeter as they were distracted with another shopper. Easily $200 worth of linen, kids clothes, toys and shoes in that trolley. (Walking around the back of the register pod makes it look like you have gone through the line to the greeter at the entrance of the store.)

I refuse to go near the self check outs. I've somehow crashed them at 3 different stores now. (Big W, Coles and Kmart.) I swear I'm not Newton Pulsifer from Good Omens, but some tech just hates me. I crashed the whole Big W store. All I did was press 'no' with the store card question. It was down for nearly an hour.

At any store that only has SCO, or doesn't have normal registers manned, I tell the person that they will have to do it for me and I keep at least 3 steps away from them. When they complain, I just tell them 'I crashed a whole Big W store. Do you want me to crash your store too?' Most just give me a funny look and do the transaction for me.

Seriously, I've had 2 IT departments ban me from doing any updates, even one's that are a click here and here, then restart your computer. They would come at lunch to do my computer. :cry: :lol:

EricKei
11-21-2018, 11:43 AM
Yer a wizard techbane (https://tvtropes.org/pmwiki/pmwiki.php/Main/WalkingTechbane), BG!...Congrats? *fizzle* *pop* *BOOM!* Noooo, my compooter!

Blue Ginger
11-22-2018, 08:47 AM
My nerdy, tech understanding housemate has just pointed out that I could actually be a wizard. A wizard in the Harry Dresden universe though.

But I figure I'm more of a Wizzard. I'm like Rincewind, disaster follows me, goes ahead of me or I somehow bump into it. (I've been known to end up in the middle of protests, have walked around incredibly dangerous areas without noticing and avoided two riots by minutes.)

EricKei
11-22-2018, 03:32 PM
Closest I've ever come to that was avoiding being part of a 12-car pileup when our car hit some bit of metal on the highway at 80mph and spun out in the median, only avoiding a flip because the muddy ground had such a good grip on our shredding tires. If I can ever find the damn pics, I'll post them -- One includes a car carrier truck that WAS part of said pileup.

greek_jester
11-23-2018, 07:28 AM
Closest I've ever come to that was avoiding being part of a 12-car pileup when our car hit some bit of metal on the highway at 80mph and spun out in the median, only avoiding a flip because the muddy ground had such a good grip on our shredding tires.

:eek::eek::eek::eek::eek: Don't ever bother buying a lottery ticket, it sounds like you used up all of your good luck that day! I'd love to see the pics if you ever find them, though; sounds epic. I hope no-one was seriously hurt, of course.

EricKei
11-23-2018, 02:28 PM
Nah, it was just myself and my brother; he was driving, and we were both fine (he had informal training/experience in how to properly handle spinouts). It helped that we were in a fairly heavy car ('95 Mustang). The friction from the spinout turned one brand-new tire into shredded rubber; we had to wait a good 45 minutes for what was left to cool down enough to change the damn thing.

In the meantime, we watched half a dozen cop cars, two fire trucks, and four or five ambulances speed by. The last one stopped to make sure we were OK, so we asked about what happened. When they told us about the pileup, we just told them not to worry about us :) Once we were back on the road, we just took the next exit so we could avoid the worst of the resulting traffic.

mhkohne
11-23-2018, 02:38 PM
The main issue with self-scans, aside from the obvious appeal to thieves, is accidental theft. I've used them three times already, and each time, I've caught myself (prior to reaching the register), realizing that I forgot to scan something simply out of habit. I don't even wanna think about the losses from someone doing that on purpose.

It's even worse than that. When you have a path that can lead to accidental theft, then you've given every scammer who isn't a complete idiot a built-in defense. As long as a significant number of the items in their cart are scanned, they've got a more-or-less bulletproof way out of being prosecuted - 'oh I messed up! So sorry!'. LP may know what's going on, but there's no way you'll get a conviction if they've got at least 1/2 a brain cell firing.

So yea, I'm not a fan either (I like my grocery prices where they are, thanks. I've no desire to subsidise theives.)

Mental_Mouse
11-27-2018, 01:00 AM
Blue Ginger: That bit of personal magic has many names (some of them unprintable), but I call it "the breaking touch". I've heard claims that it's the mark of a "natural" QA/QC tester.

Blue Ginger
11-27-2018, 03:39 AM
Blue Ginger: That bit of personal magic has many names (some of them unprintable), but I call it "the breaking touch". I've heard claims that it's the mark of a "natural" QA/QC tester.

Hahaha. I'm Australian. There are no unprintable words. :angel: :devil:

I have been called a walking disaster zone by one poor overworked IT team. I somehow broke the connection between a laptop, computer and projection equipment by turning everything on and carefully, slowly following the steps IT had given me. The result was the computer refusing to recognise the connection between itself and the projector, that I didn't even touch because it was hardwired into the room. And sparks. From the screen. The screen that had already been lowered from the roof thingy by someone else.

$3000.00 worth of damage. I made the IT boss cry. It was all brand new equipment and I was the first to set it up outside of training sessions.

They had the company that set it all up come back in and they couldn't figure out how it happened.

Luckily it was only a temp job for 2 weeks. I didn't touch any meeting equipment beyond the catering after that.

greek_jester
11-27-2018, 10:23 AM
I somehow broke the connection between a laptop, computer and projection equipment by turning everything on and carefully, slowly following the steps IT had given me. The result was the computer refusing to recognise the connection between itself and the projector, that I didn't even touch because it was hardwired into the room. And sparks. From the screen. The screen that had already been lowered from the roof thingy by someone else.

$3000.00 worth of damage. I made the IT boss cry. It was all brand new equipment and I was the first to set it up outside of training sessions.

They had the company that set it all up come back in and they couldn't figure out how it happened.

How the... Just how? Seriously, how?

Actually if sparks were coming from the screens on first use it was probably some internal fault, and just your bad luck that you were the one to have to set it up. But still...

dalesys
11-27-2018, 10:50 AM
How the... Just how? Seriously, how?...
Murphy was a blithering OPTIMIST!

Mental_Mouse
11-27-2018, 11:17 AM
How the... Just how? Seriously, how?

Actually if sparks were coming from the screens on first use it was probably some internal fault, and just your bad luck that you were the one to have to set it up. But still...

A lot of equipment will go violently if its operating assumptions are violated. Back when I'd just walked into my first "real" programming job, I once fried a monitor (yes there was smoke) by using three different adapters to connect it to the wrong port. :rolleyes:

And faults can come from out of your immediate sight: Power supplies are often not half as steady as warranted, or the power line can be outright miswired. A failure that was "seamlessly covered" by fallback techniques can come back to bite you when something else is looking at the broken unit instead of the fallback.

Or perhaps your executives take to meeting in the conference room with all that fancy equipment, and who's gonna tell them they can't smoke in their conference room? Seriously, cigarette and other smoke gets sucked right into cooling vents and builds up on circuit boards until wires start to short, fans start to jam, etc etc etc. Electronics hate smoke -- smoke has a perfect storm of getting past anything short of an actual air filter, and containing a foul brew of torn-up molecules looking for someplace to dump their stray ions.

workerbee222
11-27-2018, 01:05 PM
A couple entities have removed SCOs, I'm guessing because customers found a way to circumvent the system and lower their grocery bills.

It's common to have an employee supervise the SCOs. I've only been one place where that employee was really on the ball and invested in making the checkout experience work.

RealUnimportant
11-27-2018, 08:14 PM
... who's gonna tell them they can't smoke in their conference room?
Ah, one of the many benefits of living in a country where smoking indoors at a place of business is illegal. :devil:

EricKei
11-27-2018, 09:24 PM
bee - Yup. The thing is, at every store I've been to that has them, there will typically be only one worker trying to police 6-12 SCO units. All it takes is for one person to tie the worker up (whether unintentionally or not) and the thieves can just breeze on through, "forgetting" to ring up their most expensive items.

Tama
11-28-2018, 12:27 AM
Which is why our Malwart has installed cameras over them. Which admittedly can only help after the fact

raudf
11-28-2018, 12:55 AM
I hate the SCOs. Loathe them and the feeling is mutual. I can and do crash them just by scanning an item or cause it to have to send a silent plea for help. I could handle regular registers just fine, (with the exception being the fossil that was Monkey Ward's idea of a register. That crashed with EVERYONE.) Just seems like I hit all the bugs in the SCO system.

Oh, and my mom once said that I took "Unbreakable" on items as a challenge. Came in handy when the techs at the shop couldn't get an item to show it's quirks for repairs.

The opposite is also true for me. I kept a Windows ME computer running for two years without a reformat and reinstall. If something is a lemon, it will behave beautifully for me. If it works fine for everyone else, it will die for me. Except SCOs. They all hate me.

Blue Ginger
11-28-2018, 10:17 AM
How the... Just how? Seriously, how?

Actually if sparks were coming from the screens on first use it was probably some internal fault, and just your bad luck that you were the one to have to set it up. But still...

That's the problem, it wasn't first use. They had been 'playing' with it in training sessions the whole week prior. (I was only in the room, but didn't get to fake set up a meeting.) I was the first to try it on the Monday for an actual meeting.

Bumped into one of the IT guys a few months later at a pub. The company that set it up still had no idea what went wrong. They had to re-wire everything in the room. Luckily I hadn't touched the laptop before the sparks started. Given it was an executive's laptop, that would have been really, really, really bad.

I was also added to their 'how did this happen' stories shared with friends. And used as a warning to anyone new they were training in the new-new set up, as in 'no matter how you mess up the connections, you are ok as long as there are no sparks'.

And raudf, I am so glad I'm not the only one who has crashed the bastards by just attempting to scan something.

EricKei
11-28-2018, 01:55 PM
Which is why our Malwart has installed cameras over them. Which admittedly can only help after the factAssuming those cameras are real, yeah ^_^

I kept a Windows ME computer running for two years without a reformat and reinstall. If something is a lemon, it will behave beautifully for me.That's actually pretty damn impressive. I installed ME once...and only once. It crashed to a BSOD within half an hour of installation, before I'd even had a chance to set it up properly. Aaaaand out it went ;)

Tama
11-28-2018, 10:12 PM
I assume they're real, they have a monitor right under them showing you and what you're doing

Dreamstalker
11-29-2018, 01:08 AM
That's cool, I've heard of that tech (is it StopLift?). As far as I can figure, our SCOs only have the pre-existing cameras...which are fisheyes on the wall meant for the register drawers that are no longer there (field of view is largely blocked by the SCO screens).

Nobody actually wants to use them, they'd rather stand in line and get pissed at the single cashier for "being slow".

EricKei
11-29-2018, 02:08 AM
Could be worse. Owner of a lil' Italian joint where I did time had a camera installed after months and months of "money going missing" from the till. Note that the owner was notorious for "cashing" his wife's checks in the till and then just taking a bunch more out so they could go to the casino.

When he finally put the camera in, he made VERY sure that there was one place the camera could NOT see: the cash register. Their money problems, for some reason, failed to resolve themselves. Can't imagine why not. :rolleyes:

raudf
11-29-2018, 07:31 PM
The SCOs in the local MalMart have the cameras built into them and it shows you as you walk up and start scanning. This set is from the attempt at "Scan and Go," so it's in a "cube" next to the doors, guarded by the door greeter and a cashier. Does any of this reduce the shrinkage they cause? If you think so, you have a spot reserved for you in corporate.

workerbee222
12-05-2018, 01:16 AM
Could be worse. Owner of a lil' Italian joint where I did time had a camera installed after months and months of "money going missing" from the till. Note that the owner was notorious for "cashing" his wife's checks in the till and then just taking a bunch more out so they could go to the casino.

When he finally put the camera in, he made VERY sure that there was one place the camera could NOT see: the cash register. Their money problems, for some reason, failed to resolve themselves. Can't imagine why not. :rolleyes:

Neighbor of mine worked in a family owned convenience store. She insisted it was SOP that each cashier be issued a cash drawer that only he or she used, and that the shortages could be tracked that way. The owner's son was the one who resisted implementing that as long as he could.

Seanette
12-05-2018, 02:23 AM
Neighbor of mine worked in a family owned convenience store. She insisted it was SOP that each cashier be issued a cash drawer that only he or she used, and that the shortages could be tracked that way. The owner's son was the one who resisted implementing that as long as he could.

Based on what I learned about cash control when studying accounting, that is considered SOP. Gee, I wonder why one person was so opposed to better tracking and accountability.... :D

Dreamstalker
12-05-2018, 02:43 AM
During my short-lived stint working for The Jerk, it became very clear that he saw nothing wrong with shorting/ignoring vendors in favor of rent (he leased a larger space that, because it was larger, was more expensive...DUH). Eventually that moved to employees, and some of us resorted to cashing paychecks out of the register that day to make sure we got paid.

When I was responsible for the end-of-day cash counts, I'd rather be accurate than fast. He didn't like that for some reason, nor did he like my insistence on using the bank bag I had found in the office. The day's cash take was instead to be "hidden" among overstock :rolleyes: ..and he would tell me the exact place to hide it. For a week or two I changed up the stash spot (shift manager was in on what I was doing) and surprise the vendors got paid that month.

He had no security, and eventually (after I had left) someone from one of the open gaming nights went upstairs and stole a few expensive MtG cards as well as money from the register. Neither of these were locked, and all you had to do to open the drawer was hit a button on the POS. His only reaction was to put out a message on the email list "does anyone know who did this?"...

EricKei
12-05-2018, 10:38 PM
His only reaction was to put out a message on the email list "does anyone know who did this?"...I really have to wonder how many people had to resist the urge to reply with "Wait...Are you trying to make us believe that it wasn't you?!?" :eek: