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ArenaBoy
08-07-2006, 08:37 PM
This is a simple thread, post the stupid rules your employer makes up. They can be stupid, a WTF moment, or just plain weird.

One of the rules was that you could not wear shorts at a basketball game no matter how hot it got. It could be 90 degrees out and we still had to wear pants.

Irving Patrick Freleigh
08-07-2006, 09:02 PM
Did you mean "shorts", ihatethenba68?

Anyhoo, this isn't so much a stupid rule as it is a stupid waste of money to try and enforce a rule. This happened about 2 years ago. Corporate decided that there was a major epidemic of workers eating jelly beans out of the Jelly Belly bins and candy out of defective packages. So they made posters with "Is your job worth a jelly bean?" in big bold letters at the top.

Now, everybody is told during their training that grazing out of the bulk candy bins or out of open packages is grounds for termination, and most people are smart enough to remember that. In fact, I can't recall anybody at my store getting busted for that,

This happened when our company was going through kind of a tough time financially, and it must have cost some good coin to have those posters professionally made and distributed to all the stores. But obviously corporate must have thought that would be a good way to save money (as opposed to cutting bonuses, for example)

toolbert
08-07-2006, 09:47 PM
Our store had a change in Management at the higher level. These guys added some good things, but the one thing that had me mad for a while was their stance on replacement units. See, it used to be when I needed a new demo I could ring it up at Zero cost and that would be the replacement and I would tell my DM what I did. Only I could do it so it was a good thing. Then, when the other dudes took over, I couldn't do it anymore. I had to requisition the product if I needed a replacement. Something as simple as stylus ($15 for three) or a pda, I had to put in a request to get new pack sent to me that would take over 3 weeks to get here. Meanwhile I would be without a demo in the store for all that time instead of just using one of mine here as a demo and replacing it with what they sent. Luckily now, they do just that.

Horsetuna
08-07-2006, 10:05 PM
'No cup holders at tables'.

Apparently plastic cup holders to prevent drunk gamblers from spilling their beer all over chips and the tables are 'tacky'. Even though casinos in Las Vegas do it.

Oh yeah, another one:

"no rubber thimbles for employees'. Why? Because they're 'tacky'. My fingers for some reason are smooth as silk. I CANNOT grip the cards and pull them out of the shoes efficiently without pushing very hard and then my fingers ache. A tiny red rubber thimble makes my job a lot easier. I wonder if my benefits will cover strain injuries from pushing too hard on the cards.

And no, the no-thimbles rules is NOT because they are worried of the red rubbing off and marking the cards, but again, because its' 'tacky'.

Other rules that customers claim are stupid but make sense:

No cell phones/electronics at table (Including during shuffle, if you're not playing, or if you're messaging.) (Reason: security/privacy (photo phones), politeness and taking up space that a PAYING patron may want to sit)

No food at tables (Unsanitary if you are touching your icky chips and then eating food, not to mention getting grease all over the chips which then I handle, then transfer the germs and grease to the cards. Ewww).

For ANY mistakes or any transfer amounts over 50 dollars (even if its fifty dollars and fifty cents), I MUST call over the pit boss and WAIT. (This is security purposes and in the case of mistakes, that I'm not cheating. I can get FIRED for correcting my own mistake without a pit boss)

No smoking in the casino - Its icky, and its the LAW.

Yes, the tables close at 2 am. we open at noon. If fourteen hours isnt enough for you, you may have a gambling problem. The casino doesnt control this time, its again, THE LAW.


That's it. All of those make sense in the long run, and we cannot waver on ANY of them without big big big trouble (One girl at another casino fixed her own mistake, got fired AND they are considerings laying theft charges against her. The amount in question was over a certain hundred amount that makes the charges a FELONY. She could never deal again. She also lost her gaming lisence.)

Lace Neil Singer
08-07-2006, 10:23 PM
If you wear a skirt, you have to wear tights with it. I consider that a stupid rule, however I get around it by wearing trousers... the trousers are too short in the leg, but it's a damn sight better than wearing ugly American tan tights with an on the knee skirt. Who wears American tan tights anyway? Americans? :confused:

Spiffy McMoron
08-07-2006, 10:36 PM
Who wears American tan tights anyway? Americans? :confused:

As far as I know, it's just girls who work in Hooters that wear those. :p

At my old store, they would not allow beverages on the floor. Normally, this is no big deal, but they also included bottles of water in this ban. So, on a hot day, the department I was in (sports and seasonal) was usually the busiest and hottest-it had the most people in it, and received no air conditioning or even any air movement at all. Since we also couldn't wear shorts-EVER, no exceptions-all of the sports staff would be dying for a drink of water. We'd try to sneak off, but if we got caught, we'd be in trouble.:(

Kiwi
08-07-2006, 11:11 PM
Who wears American tan tights anyway? Americans? :confused:

dancers do, ballet (although those are usually pink) jazz, tap, ballroom, they really um "hold everything still" no wobbles at all.
but your right they are hot and sticky.

at the art stand I could sit, but not read.... I understand the policy it was just frustrating.... so many hours sitting spaced out

Gurndigarn
08-08-2006, 12:12 AM
Must greet all customers with X seconds of them walking in.

Despite the fact that most mall arcades have only one on-duty employee. Who sometimes needs to crawl inside the games to do repairs or cleaning, or be in the office finishing the paperwork you value so much.

Ringtail Z28
08-08-2006, 12:23 AM
I can't think of any in my current job.
At Target there were a few, none of which I followed.

1. Reflective vests must be worn during the day. (Yeah right, sunlight reflecting into my eyes makes me real safe doesn't it?)

2. Earpieces must be used with walkie talkies even if you have to share with other employees. (Swapping dirty sweaty earpieces with people, that's not gross is it?)

3. Hats are only allowed for Food Ave. employees, triple digit temperatures is no excuse for cart attendants to lack professionalism. (This was total bull.)

4. Male employees are not allowed to have hair an unatural color or longer than two inches. (Ha!)

ArenaBoy
08-08-2006, 12:43 AM
I forgot to add, they had a strict rule about long hair. I work in a parking lot, a VIP is not going to care about my hair length. If he complains then it is obvious that he needs to find a hobby. I had long hair and I did not get in trouble during the time period that my hair was beneth my collar.

ilxlumixnati
08-08-2006, 12:47 AM
At my place of employment, female cashiers must wear the supplied uniform pants.

Why is this stupid? Everyone else can wear whatever pants they want, so long as they are black or navy blue. Only female cashiers have rules about it.

Ryu
08-08-2006, 04:13 AM
we cant use the cups we GIVE AWAY to anyone!

Crosshair
08-08-2006, 05:10 AM
4. Male employees are not allowed to have hair an unatural color or longer than two inches. (Ha!)
:roll: My hair is past my shoulder. I look like a hippie. Good thing I'm one of the best employees on the evening/weekend shift.:super:

AFpheonix
08-08-2006, 08:15 AM
'No cup holders at tables'.

"no rubber thimbles for employees'. Why? Because they're 'tacky'. My fingers for some reason are smooth as silk. I CANNOT grip the cards and pull them out of the shoes efficiently without pushing very hard and then my fingers ache. A tiny red rubber thimble makes my job a lot easier. I wonder if my benefits will cover strain injuries from pushing too hard on the cards.


I rub my finger over a chapstick to make it easier to open plastic bags. Is there something like that that you could use that would give you a little grip that would be ok to have on the floor?

Special Patrol Group
08-08-2006, 08:18 AM
At my old supermarket they were constantly introducing crazy new rules which would only be enforced for around 2 weeks before management realized who stupid they were. One time they introduced a rule that the tills could only be opened 4 times a day on a "no sale". You had to do at do at least 2 "no sales" a day to cash up your till in the morning and de-cash it at the end of the day. Other times during the day you would have to do "no sales" to empty excess cash out, order change, put the delivered change in and to "break" notes for customers. It was impossible to do this in 4 "no sales" a day but management insisted that anyone caught doing more than 4 a day would be fired. They thought by restricting the amount of times we opened the till we would reduce the risk of customers noticing how much cash we had in the till and deciding to rob us (note that we had never ever had a cash robbery). So, instead of doing no sales we were instructed to leave our tills open after serving a customer and break notes, float the till, order change etc then. This obviously insane rule meant that the till was open while we handed customers change and resulting in people grabbing cash out of the draw while our backs were turned. Good work management :grats: on your first cash robbery.

Horsetuna
08-08-2006, 09:45 AM
No, sadly. We can't have items like that on the tables.

They found my thimble today. my fingers ache so much. I wonder if my benefits will cover the strain :(

Canarr
08-08-2006, 10:01 AM
That sucks, HorseTuna; how about wearing gloves? Will they let you wear a pair of thin white gloves? There's hardly anything less "tacky".

Horsetuna
08-08-2006, 10:54 AM
Nope.

OH yeah, new reason for no rubber thimble: They mark the cards.

Guh. I'm very sure they WONT mark the cards any more than the puss from my bleeding, blistering fingers will at this rate.

Lace Neil Singer
08-08-2006, 11:53 AM
<snip>One time they introduced a rule that the tills could only be opened 4 times a day on a "no sale". You had to do at do at least 2 "no sales" a day to cash up your till in the morning and de-cash it at the end of the day.<snip>So, instead of doing no sales we were instructed to leave our tills open after serving a customer<snip>My supermarket did something similar to that; they made it so that the till wouldn't open unless a customer paid with cash and we weren't allowed to use the no-sale to open it. That meant that we were forced to store the eft slips outside the till and the petrol vouchers too. Resulting in pissed off customers saying "Why are you putting my card details on public display?" and large amounts of petrol vouchers being stolen.:rolleyes: Eventually, the idiots upstairs removed their heads from their arses and put the tills back how they were before.

Lulu
08-08-2006, 01:29 PM
It's always been "law" at work that we MUST turn the till off before we walk away from the counter. Now, I could understand this were it not for the fact that the till is set into the desk and surrounded by plastic protection screens. Even IF the customer knew what combo of buttons to press to get the thing open, they'd have to do it contorting themselves over the counter to manage it and would therefore make themselves not only thoroughly visible to any staff on the shop floor but also slow themselves up enough to make the attempted theft totally pointless.

To prove my point, I stood on the customers side of the counter once and attempted to get the till open to show my manager how ridiculous it was, she still holds firm. Least I tried eh!

Rapscallion
08-08-2006, 02:53 PM
4. Male employees are not allowed to have hair an unatural color or longer than two inches. (Ha!)

Hmm - says nothing about beards, does it?

Heh.

Rapscallion

tonydanza
08-08-2006, 03:20 PM
We have to give coupons to people that don't have. This leads to SOOOO many people taking advantage of the system byt saying "I forgot my coupon" every time they enter the store, even when there is no coupon. They ask just to make sure.

MystyGlyttyr
08-08-2006, 03:22 PM
No more muttering about "the Dark Phoenix prophecy" anytime people bring in church news.

And no proclaiming Hulk Hogan to be the anti-Christ at ANY time. Not even if there is "proof" this time.

...well, I think it's stupid... :cry:

Imogene
08-08-2006, 04:06 PM
We, the part timers, could NOT have drinks on the floor, ever, when old SM worked at Chesterfield. However, if you were the SM, hell yes, you could have a travel glass of tea on the floor at all times!

Stupid waste of money for the company?
How about overnighting us boxes (big enough to hold 24 movies) with one farging movie in it? When we didn't even release the movie for three weeks?

Or? How about the idiot in management who set up a deal with our candy distributor that, whenever we sold a single candy item, we'd get a whole new box of that candy to stock? Which lead to a huge backstock of candy, most of which we had to throw away a year later when nobody was buying that candy except for that _one_ person who bought it, tried it, and hated it?

KayEm
08-08-2006, 06:28 PM
Fred Meyer is so full of stupid (not to mention cruel and unusual) rules I could fill a book.

Just a few:

We're not allowed to have beverage cups behind the counter. EVERYONE knows that staying well hydrated is important..everybody that is except apparently corporate and management. You're only allowed to if you have a doctors note. So only a doctor is qualified to tell you that you need to drink a lot of water ? Great, not only is this a stupid rule, but it insults my intelligence and is a dangerous one to boot.

We're not allowed to eat for free, despite the fact that we throw TONS of food away at the end of the day and there a lot of poor hungry employees at this store. Stupid AND cruel.

We have to wear butt-ugly hairnets in the deli and bakery. Why ? There's no state law about it. There isn't a restaurant or fast food place in the state that makes you wear hear nets so why do we have to ? Their ugly and seriously affect your self-esteem with regards to appearance.

Here's one of the biggest ones that just HAS to be the dumbest. Even management doesn't have an answer for it. We're not allowed to keep purses or personal items in our departments because of so-called cross-contamination. In other words, what we bring in from the outside may kill the towns population off. Uh. Huh. But the question IS, if that's the case aren't we potentially contaminated when we wear our uniforms in to work off the street ???? Hellllooooo !!!!!!!!!!!!!!!! I asked management about this once and all I got is a blank look.

I seriously don't think management is capable of thinking for themselves.

Irving Patrick Freleigh
08-08-2006, 07:48 PM
We're not allowed to have beverage cups behind the counter. EVERYONE knows that staying well hydrated is important..everybody that is except apparently corporate and management. You're only allowed to if you have a doctors note. So only a doctor is qualified to tell you that you need to drink a lot of water ? Great, not only is this a stupid rule, but it insults my intelligence and is a dangerous one to boot.

That is the rule at my store too. We have a water cooler in the backroom for the backroom teammates and the floor people if they want to stop in. Cashiers can get a quick drink if they have nobody in line. It really isn't a huge issue at my store.

We're not allowed to eat for free, despite the fact that we throw TONS of food away at the end of the day and there a lot of poor hungry employees at this store. Stupid AND cruel.

Again, same rule at my store. Defective food products have to be logged and claimed correctly and then thrown away. Eating from them is considered stealing. Somehow I fail to see how forbidding somebody to have a piece of candy out of a ripped open bag is cruel. In general, you are not allowed to consume products unless you pay for them first.

We have to wear butt-ugly hairnets in the deli and bakery. Why ? There's no state law about it. There isn't a restaurant or fast food place in the state that makes you wear hear nets so why do we have to ? Their ugly and seriously affect your self-esteem with regards to appearance.

Most likely that is for sanitation. Would you want to eat meat or bakery products that have hairs all over them?

Here's one of the biggest ones that just HAS to be the dumbest. Even management doesn't have an answer for it. We're not allowed to keep purses or personal items in our departments because of so-called cross-contamination. In other words, what we bring in from the outside may kill the towns population off. Uh. Huh. But the question IS, if that's the case aren't we potentially contaminated when we wear our uniforms in to work off the street ???? Hellllooooo !!!!!!!!!!!!!!!! I asked management about this once and all I got is a blank look.

That cannot be the real reason. I bet the real reason has to do with employee theft. At my store, the backroom people used to be allowed to keep their jackets in the backroom so they could put them on when doing carryouts, but that was forbidden after we had a rash of employee theft by backroom people. Again, I don't think this rule is stupid, but I do wonder why your managers won't come out and say this.

KayEm
08-08-2006, 09:05 PM
Irving, first as to the cruel issue. Yes, I consider it cruel to throw away tons of food that the employees or the homeless could be eating. In fact, I think to waste food this way should be a crime.

As to the hairnet issue...why are we the only business in town to have to use them if the potential for getting hair in the food is an issue.

Irving Patrick Freleigh
08-08-2006, 09:21 PM
Irving, first as to the cruel issue. Yes, I consider it cruel to throw away tons of food that the employees or the homeless could be eating. In fact, I think to waste food this way should be a crime.

As to the hairnet issue...why are we the only business in town to have to use them if the potential for getting hair in the food is an issue.

I don't consider it cruel. How do you know the food is any good if the package is ripped open? Plus you want to avoid situations of people cutting open packages just so they can eat the contents and claim the package as defective. You don't know exactly why all that food gets tossed.

As for the hairnets, maybe it's because your store wants to be cleaner than anyplace else.

childofsolitude
08-08-2006, 10:09 PM
This one isn't really stupid but it annoys the hell out of me. When we're on our breaks and we either need to go shopping or just want to hang out with other coworkers on the floor (who are on their breaks as well obviously), we can't have any non-Target items with us. That means that we can't drink or eat anything that didn't come from Food Avenue or has the Target brand on it (Market Pantry). When a bunch of us asked why, the manager said that "it's not Target brand". So even though we're on our lunch breaks (which are unpaid), we have to act as though we're still on the clock by not eating whatever the hell we want to eat.

Irving Patrick Freleigh
08-08-2006, 11:26 PM
...When we're on our breaks and we either need to go shopping or just want to hang out with other coworkers on the floor (who are on their breaks as well obviously), we can't have any non-Target items with us.

Ahh yes, "Target brand", which is whatever the managers say it is.

They could say it's "Target brand" to wear your underwear outside your pants, and people would do it.

So this means you can't bring in a lunch from home to eat on your break?

Rapscallion
08-09-2006, 06:37 AM
They could say it's "Target brand" to wear your underwear outside your pants, and people would do it.


I thought Superman worked at the Daily Planet?

This explains so much!

Rapscallion

KayEm
08-09-2006, 05:27 PM
Sorry, Irving, I needed to be more specific. I was talking about the food, good non-spoiled food that the bakery and deli throw away every night, and even during the day if it's deemed not looking "pretty" enough to sit in the salad and hot cases.

When you've got employees, who aren't paid enough to eat, who have to sit there and watch good food go in the garbage, it's a slap in the face and should be criminal.

Reyneth
08-09-2006, 06:02 PM
At the portrait studio I worked for last year (new chain, not the one in malls), they treat employees like scum.

At the holidays, they would have extra appointment slots and double book others. To the point that with 6 employees, we'd have 10 or more appointments in an hour (you would typically be with the customer from the time they walked in the door, take their photos, then sell them - usually took an hour) - essentially impossible.

But no, Corporate wanted money. So they'd call up stores randomly to book appointments as "customers" and because they had our schedules right in front of them, if you were trying to make sure the store didn't implode and leave one slot open after a crazy run of appointments (like the legendary 5 in 20 minutes we had once) you could get fired. So they're wasting our time with these calls, and while we're working our butts off, not even time to pee - they have time to make these calls?

We were also "required" to take our hour lunch breaks so they wouldn't have to pay us too much overtime (overtime that was promised us when we were hired) - when in reality you were lucky to get 15 minutes to get a drink.

The worst is thier "2-week notice" policy. The minute you even indicate you are thinking of quitting and giving notice, you are off the schedule because you "won't do a good job anymore." So nice to value and trust your employees and their work so highly! Because of this rule, I actually got 6 months unemployment after essentially being fired for asking if I could have a more flexible schedule so I could take a night class or two.

Oh yeah, you had to use your PTO by the end of the Fiscal year, and only one person could use theirs at a time. From October - mid Jan was blackout, you couldn't request ANY time off. Yet 6-8 employees had to use 3-8 personal days before mid Feb. Way to piss off your workers.

jnd4rusty
08-09-2006, 06:07 PM
...I was talking about the food, good non-spoiled food that the bakery and deli throw away every night, and even during the day if it's deemed not looking "pretty" enough to sit in the salad and hot cases.

I just took and passed a ServSafe class which is mandated for management by the health department...so I will put some big words in here..deli meats have the potential of harboring the bacteria called Listeria monocytogenes, it is common in ready to eat products. Also another bacteria commonly associated with deli foods is Staphylococcus aureus which is primarily found in humans particularly in the hair, nose, throat and sores (hence the use of hairnets). Even if a food item still looks good does not make it safe for consumption, it may seem like a waste but your deli is keeping itself from closing its doors from a foodborne illness outbreak..it is way better to be safe than sorry. I would rather throw the food out and wear hairnets if it meant I could keep my business and/or my job.

I know that some rules may seem odd but food safety rules must always be followed. They are also going to make it a nationwide law that food handlers must wear gloves when handling food items. Okay that is my lesson and lecture for the day!:)

Crosshair
08-10-2006, 06:12 AM
:ot: :ot:
*Gross story time.*

I was in Zombie mode on morning and had some cerial. I opened a new carton of milk and poured it on my breakfast. I had eaten everything and rinsed out my bowl when my brother comes to have some. He pours the milk on and eats a bit and realizes that the milk is spoiled. Well he dumps out the cerial and my mom takes the milk back and gets another carton. Later, my brother is sick as a dog and I'm just fine, but had the worst farts ever. Everyone left me alone in my room. I think I'm gona be the Omega man.

/True story


*EDIT....and, the relevance here is???~Ree

COMINATCHA
08-10-2006, 11:01 AM
When I worked at Target, I often hugged my co-worker/best friend hello when she came in. I'm a huggy person, it's just an automatic thing to do when I see her. I sometimes briefly hugged other huggy people too, as I said hello, including any of my friends who came in as customers.

Well management soon noticed, and decided they was to be a 'no touching co-workers or customers' rule, as it was unprofessional.
A rule was made because of me, I'm not sure how to feel about that... :lol:

AFpheonix
08-10-2006, 06:45 PM
Heh...Comi, I'm glad I'm not at that store, since one day one of the male technicians said something smartassed to me, and without thinking I whipped my hand out to smack him, unfortunately, it was ass-level....:eek:

Spiffy McMoron
08-10-2006, 09:58 PM
Heh...Comi, I'm glad I'm not at that store, since one day one of the male technicians said something smartassed to me, and without thinking I whipped my hand out to smack him, unfortunately, it was ass-level....:eek:

"Without thinking"

...

Suuurrre it was without thinking...:p :lol:

Anyway, one more really stupid rule I had forgotten:

When you clocked out for lunch breaks and/or the end of your shift, you had to clock out at the computer that was in your departement. This would make sense if all of the computers ran off of a seperate computer system, but this was not the case-all floor computers were the same. This was a dumb rule because most of the computers were far away from the exit door and/or the break room, except for the housewares computer. So if you clocked out on the sports computer-which I had to do-you had to go across the store. This wasn't so bad at the end of the night when we were closed (except for the fact that you were probably dead tired and didn't want to walk...:p ) but when you were open, it meant that you had to run quickly off of the floor, so you wouldn't get caught by co-workers/customers asking you for help, and cutting into your lunch time/home time.

As far as I know, this rule is still on the books, but faded into obscurity.

powerboy
08-12-2006, 03:08 AM
At my old job, I was working a wood factory. One day this one coworker came in drunk ass hell, and pissed me, I mean he really pissed me off. So what did I do, I took my hammer, and hit some wooden steps that we had. I busted the wooden steps in half, as a result. After that, the bosses made a rule, to not piss me off:eek: :lol: :devil: .

Ree
08-13-2006, 02:46 PM
It's always been "law" at work that we MUST turn the till off before we walk away from the counter.
When you clocked out for lunch breaks and/or the end of your shift, you had to clock out at the computer that was in your departement.As someone who had a former co-worker commit a fraudulent act under my computer ID...that is something I agree with.

It's not always the customers that we have to worry about. ;)

Irving, first as to the cruel issue. Yes, I consider it cruel to throw away tons of food that the employees or the homeless could be eating.It is a waste, and it always ticked me off to see it, when I knew that employees could be taking the stuff home and putting it to use.
Irving brought up a good point, though, it sets a precedent, and then you have employees deliberately tampering with packages to scam free product. (I've seen it happen.)
Also, jnd4rusty makes a good point. If the food is close to expiry or past expiry, or if it has sat too long, and someone eats it and gets sick, the store could be liable.

As to the hairnet issue...why are we the only business in town to have to use them if the potential for getting hair in the food is an issue.It's odd that other food related businesses aren't using the hairnets, but perhaps they haven't been singled out by the board of health and your company has.
I do know that all those news shows are always doing stories about "Just how clean is your local supermarket???" and it seems to me that Fred Meyer, and its parent company, Kroger, always seem to be targeted.

Maybe they subscribe to a better safe than sorry attitude.

I do remember, when I worked in the deli, we were all decked out and suited up in our white butcher coats with hairnets and plastic gloves, as if we were handling radioactive waste. (One customer made me laugh so hard, I thought I would pee. She took one look at us after all these new health measures went into effect, and she said, "Oh, that reminds me, I'm due for my PAP test at the doctor's." :p )
We were covered from head to toe, just to slice cold meat and dispense salads, while the girls at the front service counter prepared sandwiches and served soup, hot dogs, coffee and baked goods, without benefit of either hair nets or gloves. They would be in the middle of making a sandwich, go to the counter to ring in a sale, handling the money, then return to their sandwich making without even washing their hands.
I raised hell until they were forced to comply with the same standards as we were.

childofsolitude
08-13-2006, 04:54 PM
So this means you can't bring in a lunch from home to eat on your break?

Oh, we can. We just have to eat it in the breakroom. We can't go on the floor with it (and the reason for this can't be because eating isn't allowed on the floor.. afterall, we have Food Avenue and Starbucks in my Target and guests can eat their food anywhere in the store). We can't even eat it outside on the benches in front of the store.


COMINATCHA-That's pathetic. You know, at my Target, we're supposed to be friendly with guests and everything but if we get caught laughing with a guest, they automatically think we're goofing off. Just the other day, a coworker got pulled into my manager's office because she was talking to a guest "too long". This guest also happened to buy close to $400 worth of stuff and applied for one of our Target cards. Chances are, if my coworker wasn't so friendly to her, she wouldn't have applied for the card.

Target-Where being friendly can get you fired.

Misanthropical
08-14-2006, 05:40 PM
At my last job, you had to give 24 hours notice if you needed a day off or you would get a write up. If you had to leave early for any reason, you got a write up. If you had three write ups in one year you where fired.

I asked them about emergencies and they told me it would still be a write up.

Plaidman
08-14-2006, 09:16 PM
I can only think of two that piss me off.

Out of state ID cards are not valid ids for buying beer or cigs. Coming to vist from Flordia, and only have teh ID card? No beer or cigs for you! We can however take Driver's license from other states.

2: Less then 75 dollars in the till during the day, less then 30 dollars at night. Now i like that, as it prevents robbery right? However, new rule that was made, I think 5 months ago? Takes all bills. No matter what. Someone buys a .25 candy and pays with a hundred doller bill at 2 in the morning, were required to take it, and make teh customer wait the twenty-thirty minute wait to get his change. (At the most the safe gives you 20 bucks in two minute interviews, but there are other customers buying and eats up chnage so fast!!!)

Discourtesy Clerk
08-14-2006, 11:13 PM
...Out of state ID cards are not valid ids for buying beer or cigs. Coming to vist from Flordia, and only have teh ID card? No beer or cigs for you! We can however take Driver's license from other states.


I don't see the reason in that at all. The state ID is supposed to make it so that non-drivers can have a photo ID that's just as valid, am I right? That's just unfair to people who don't drive. Please correct me if I'm wrong, but I thought they were supposed to be equal in all situations not involving actually driving. :(

HYHYBT
08-19-2006, 05:49 AM
Here's one of the biggest ones that just HAS to be the dumbest. Even management doesn't have an answer for it. We're not allowed to keep purses or personal items in our departments because of so-called cross-contamination. In other words, what we bring in from the outside may kill the towns population off. Uh. Huh. But the question IS, if that's the case aren't we potentially contaminated when we wear our uniforms in to work off the street ???? Hellllooooo !!!!!!!!!!!!!!!! I asked management about this once and all I got is a blank look.

Probably, as someone else already said, it's really to prevent theft... but the other makes more sense than it sounds like. Think of all the places you've set your purse, and how often you wash it.

Irving brought up a good point, though, it sets a precedent, and then you have employees deliberately tampering with packages to scam free product. (I've seen it happen.) Right. Officially, we've always had the same policy, but it's not always been enforced. For example, food left in the bin at closing time (when we both had a bin and closed) was fair game.... until someone sent up 30 cheeseburgers and 10 chicken sandwiches at 5 till.

The state ID is supposed to make it so that non-drivers can have a photo ID that's just as valid, am I right? That's just unfair to people who don't drive. Please correct me if I'm wrong, but I thought they were supposed to be equal in all situations not involving actually drivingThey are, that's why stores that do this are so stupid. I suppose it's still better than the one someone posted about on some previous CS; their store took only in-state ID's.

AFpheonix
08-19-2006, 07:06 AM
I think the wierdest policy we have in place at the moment is that we get dinged on our personal scorecards if we print ahead if we're slow for a moment. SInce I usually work swing, I print out the entire next day's worth of labels to fill for the overnight pharmacist, so my print ahead score is craptacular. (not that I ever get called on this, either, so I don't get the point)

What, we don't get to give ourselves a legup if we get slammed later? Wierdos.

Ryu
08-20-2006, 04:19 AM
I just had to post todays Retail strip in this thread because it is dead on for so many cases.
http://cserver.king-online.com/content/Retail?date=--&referer=http://www.dailyink.com&uid=xvkv6o&token=9xwaze&size=large
(http://cserver.king-online.com/content/Retail?date=--&referer=http://www.dailyink.com&uid=xvkv6o&token=9xwaze&size=large)Strip wont seem to let me post it directly so there is the link or if thats not working try http://www.dailyink.com/en-us/content_offerings/features.php?state=feature&category=Comics&feature=Retail while it's Sunday EST

Rine
08-20-2006, 05:07 AM
I was just going to make this a post on it's own, but I think it fits better here.

Okay, so at my store, we usually have five closing cashiers that close about 20 registers.

Management as tried time and time again to enact the stupid policy that cashiers can only start closing their registers at 9 (when the store closes) and we have to do it in pairs. No one can be by themselves.

I am irked by this policy. There are five cashiers. We have to close 19 registers by ourselves and we can get it done very quick if we do each of our cashwraps by ourselves.

BUT, the reason I'm very very irked by this is it makes it seem that cashiers cannot be trusted. We are not the only people running registers in the store. On a usual weekday, there are at least thirty commissioned sales people working their own registers. They are allowed to close by themselves, BEFORE 9, and so they get to leave right on closing (unless they have a customer.)

Now, I don't mind closing our registers at 9, since that's when we are supposed to be closing, but why do cashiers have to do it pairs? Why don't the sales people have to do it in pairs? There are enough salespeople in each department to do it. I think I'm jealous, but I hate how management feels that we cashiers cannot be trusted and yet all their commissioned sales people can. Doesn't make sense.

Becks
08-20-2006, 03:37 PM
At my last job, you had to give 24 hours notice if you needed a day off or you would get a write up. If you had to leave early for any reason, you got a write up. If you had three write ups in one year you where fired.

I asked them about emergencies and they told me it would still be a write up.

I'd like to know if they wrote themselves up if they had to leave early due to an emergency (or even an "emergency" :p like their youngest child caught a huge cricket and they just HAD to see it).

Kyree
08-20-2006, 08:55 PM
At my work, we get one 20 minute break, which we have to punch out. No biggy. There's about 4 or 5 food places right around us, so it gives you enough time to grab a quick bite to eat, right? Wrong...they just passed a rule two days ago that says on our break we're not allowed to leave the building, even for a cigarette.

Also, in the deli (I work at a grocery store) It's Mandatory to wear a visor, but optional to wear a hairnet. That just seems a bit backwards to me.

Ree
08-21-2006, 12:13 AM
At my work, we get one 20 minute break, which we have to punch out.
...they just passed a rule two days ago that says on our break we're not allowed to leave the building, even for a cigarette.We have a rule that we aren't allowed to leave the premises if we are on a paid break. We get either a half hour break that we punch out for, or we get a 15 minute paid break, or both, depending on our hours.
They feel, if we are being paid for that break, we should be on the premises, but for the half hour break, we are free to leave.

jnd4rusty
08-21-2006, 09:55 AM
At my job we also have 15 minute paid breaks and we are not allowed to leave the premises either. The reasoning behind it is this...if it gets busy while we are on break then the shift manager can call you off your break to help out. We still have to "clock out" but just on a guest check on the old time clock so we can keep track of the amount of time we have on the break. Works well if you are called back up then you know how much time you have left on your break. I rarely call anyone up from their breaks because I tend to overlap the breaks. I usually have six or seven to give per shift..so I will send one..if we aren't busy then I will send another but only if it has been at least five to seven minutes into the first persons break..then I will send the third in the same manner. I will send two or more at the same time if we are extremely slow and I need to start sending home the 11-8 crew in order to save my labor. We can leave the building if we smoke..since we have to smoke outside, but we can't sit in our cars even if it raining or snowing. That is kind of sucky but I understand the reasoning behind it..so I broke down and bought an umbrella to keep at work!! Now I won't get wet when I go for my smoke!

ArenaBoy
08-22-2006, 04:20 AM
Some rules I forgot to add: You can't wear a hat with a different team's logo on it. For the NBA, I understand but when I'm wearing a hat of a soccer club from England then I'm going to question it. No food or drink in direct view of customers. Food, its perfectly fine but my mom's been sneaking food out to me, my coworkers and my supervisors. Its reasonable for food because customers get jealous and it is rude, but drinks is a total WTF. Its 96 degrees out, I'm roasting and I would like to have my drink within an arm's reach for me. If one of us passes out due to dehydration then you got a whole mess on your hands.

Kelly Lynne
08-22-2006, 07:24 PM
At my work, we get one 20 minute break, which we have to punch out. No biggy. There's about 4 or 5 food places right around us, so it gives you enough time to grab a quick bite to eat, right? Wrong...they just passed a rule two days ago that says on our break we're not allowed to leave the building, even for a cigarette.


Don't know about your state/country, but if I recall PA labor laws correctly, any break for which you clock out, you have to be free to leave the building. I'm not finding it online, so I may be mistaken, but it is a law in Wisconsin. "If an employee is not free to leave the workplace, meal period is considered paid time."

Personally, I think it's extremely unreasonable to tell someone they can't leave the building on an unpaid break. If they need you so badly that you can't catch a breath of fresh air or go buy lunch for fear that you might need to be called back to work, the break should be paid. Unpaid time should be yours to do what you please with.

Edit: Looks like the same or similar laws in North Dakota, Washington, and Oregon as well. And in Kansas, breaks shorter than half an hour have to be paid breaks. http://www.workplacefairness.org/breaks_statelaws#PA

ginlyn32
08-22-2006, 09:07 PM
I used to work at a couple of grocery stores.

What made me mad was they only inforced the rules to a select population of employees.

* No eating on the clock. One worker was caught red-handed stealing food out of the hot foods case, taking it into the walk-in cooler and eating it. She was sent home only to be hired back the next day. Why have a rule if it is not going to be inforced?

* No drink's in the food prep areas. But people always did and they never got yelled at except me.

* No food kept in the cooler that is not "supermarket's" food. I mean, you could not bring your own lunch and keep it in the walk-in. You either had to go home and eat or buy something or bring something non-perishable.

* Uniforms. I got yelled at for wearing a white jacket when the grill, bakery and meat dept. wears them. I had to buy a sweatshirt just so I wouldn't freeze in the winter. You could wear shorts/skorts but they had to be Knee length, navy blue, and female employees had to wear pantyhose. AND you could only wear them in the summer months. They had that policy for one summer and then stopped because a few girls decided to wear short-shorts. Why mgmt. didn't send them home to change is a mystery. (probably to check them out)

* a few "select" employees were allowed longer breaks. By select i mean brown-nosers. THey would say they were going on break and then proceed to walk around getting their food or talking to friends before even clocking out.

* if you finished your shift early, you had to clock out then. I mean, if you were scheduled to clock out at 10 pm but finished by 9:45, you HAD to clock out AT 9:45. You could not go get your stuff first or wait at the time-clock. If you were caught waiting, you would get wrote up. But only the "picks" got away with it.

You will notice a trend. If you were not "in" you did not count. You got all the cr@p jobs and cr@ppy hours. They would pick on you for any thing and every thing.

The stupidest thing that happend at the grocery store was I had a friend who worked in the grill. She and another friend went to a competitor to grocery shop ON THEIR OWN TIME!!! She got wrote up. She ran into a manager doing price checks. I told her I would have said "what I do on my own time is my own business and you cannot tell me where to shop" I told the manager that if the store would give us discounts then we would be more than happy to shop there.

Buglady
08-22-2006, 09:21 PM
I worked in one store that forbade the female employees to wear shorts - unless we wore pantyhose with them. Ewwww!!

Skirts with bare legs were tolerated.

I still haven't figured that one out...

Irving Patrick Freleigh
08-22-2006, 10:21 PM
It seems like we have a lot of dumb or silly rules regarding uniforms by me as well:


-from time to time the managers go on "tuck-in crusades" where they become obsessive about employees tucking their shirts in.. Of course, the only people who can consistently keep their shirts tucked in are the managers. This will go on for about a week or so until the managers just forget about it.
-according to the uniform guidelines, the only acceptable shirts are the store-issued polo shirt or a white button-down shirt, but some people have started wearing white polo shirts and gotten away with it. Before this, the only approved shits were red t-shirts, polo shirts, or button-down shirts, which had to be a specific shade of red and have no lettering. We'd have people whose shirts ranged in color from dark pink to maroon, or have red shirts with lettering visible, and yet again nobody said anything.
-also, a rule came down that panst with cargo pockets are no longer allowed. So I got rid of all my cargo pants and bought new pants without the cargo pockets. But I still see lots of people wearing cargo pants and nobody says anything about it.
-one of the girls in apparel messed up her arm really bad and started coming in to work wearing those birkenstock-like clogs with no socks on, because it was hard for her to put on socks and normal shoes with her arm being messed up and in a sling. But for this she got a talking-to from management, because she supposedly broke two obscure rules: no wearing open-back shoes to work because they'll fly off your feet and get you hurt or something, and socks must be worn at all times. Funny how they enforce those rules while paying no attention to shirts or pants, which are far more visible.


It reminds me of the Dilbert cartoon where the casual-Friday rules come with an appendix of approved underwear. So many rules to follow, but it's anybody's guess which ones will be enforced.

I_Hate_SCs
08-24-2006, 02:22 AM
Ahh yes, "Target brand", which is whatever the managers say it is.


More examples of "Target Brand":

1. Male employees have to tuck their shirts in at all times, but women don't have to since it would be a 'human resources' problem and gender discrimination if they were asked to tuck them in even by a female manager.
2. We cannot change watch batteries to watches not currently in our display case (even if we sold it to you and we don't carry it anymore), but we can change watch bands for ANY watch, purchased here or not. Talk about being set up for wars with persistant SCs!
3. The salesfloor MUST drop everything they are doing and help the cashiers out if the lines are long, but if the salesfloor is slammed and the cashiers aren't doing anything, they *cannot* go to the salesfloor and help us. They must stay at their register and stare into space, or have lengthy conversations about which clubs to go to/who they are dating with their co-workers.
4. We are forbidden from selling display items (i.e. furniture, baby items, etc.) for safety purposes, but once it becomes clearance it is fair game and can be sold, and safety isn't an issue.
5. As an employee, you can get in trouble on the job if your Target VISA card isn't paid on time, deliquent in any way, etc. while for the customers its just like any other card with late fees ... no on-job punishment.
6. You can be reprimanded by a manager if you write a bad check in Target and work there.
7. No television is allowed in the breakroom since it might 'offend' fellow co-workers with racy content that is broadcasted over the local network stations. Nevermind the 20 TVs we have in our electronics department showing music videos with sexual content & somewhat explicit (radio-safe) words in them.
8. Salesfloor employees are forbidden from wearing flipflops or (for women) shoes that show your feet in any way and isn't some sort of sneaker. Cashiers can wear any footwear they want since it isn't seen by the customers. It might be uncomfortable to wear these things, but the rules should be the same for everybody!
9. You must keep your receipt for anything on your person that we *might* sell at our store. Buy a pack of gum during your lunch break? Heaven help you if Loss Prevention catches you without your receipt!
10. Depending on management's mood for the day, we can hold items for customers overnight, and other days we can only hold until 10pm when we close. Of course the 10pm days are after you tell a customer we can hold it overnight and the manager steps in to say we don't do overnight holds anymore right in front of the customer, making a fool out of yourself.
11. Drinks cannot be on the sales floor while we're open, but the second we close, you can get all of the sodas you want from the vending machines and have them on the floor. Meanwhile the customers (and fitting room ladies) are seen all the time with sodas, etc. on the floor while we're open.
12. The heaviest boxes must be put on the top two shelves in the backroom, creating the most strain and pain for those who have to pull the items down (and put the back when the customer decides they don't want it). Of course the light items are on the bottom shelves which are easier to get to. Nevermind the fact that some shelves might be a little bit too top-heavy and could topple if someone fell off a ladder, etc.
13. We only allow 6 items at a time at the fitting room, but we cannot put a sign up to back us up since it would be deemed inoffensive to our customers.
14. You can only use your employee discount with Target VISA, giftcard, check or cash. No debit cards or regular credit cards, which everyone uses. Of course we cannot buy a giftcard with our credit card, etc. and then immediately use it to pay with our discount. Its a cruel way of limiting the instances where the employee discounts are used.

Irving Patrick Freleigh
08-24-2006, 03:53 AM
1. Male employees have to tuck their shirts in at all times, but women don't have to since it would be a 'human resources' problem and gender discrimination if they were asked to tuck them in even by a female manager.

But it isn't gender discrimination to require all the men to tuck in their shirts while the females don't have to? :confused:

3. The salesfloor MUST drop everything they are doing and help the cashiers out if the lines are long, but if the salesfloor is slammed and the cashiers aren't doing anything, they *cannot* go to the salesfloor and help us. They must stay at their register and stare into space, or have lengthy conversations about which clubs to go to/who they are dating with their co-workers.

Same thing at my store. And then the managers have the chutzpah to whine that the floor looks messy when all the salesfloor people have been backup cashiering for much of their shift. :rolleyes:

4. We are forbidden from selling display items (i.e. furniture, baby items, etc.) for safety purposes, but once it becomes clearance it is fair game and can be sold, and safety isn't an issue.

In Wisconsin state law says that displays of infant furniture cannot be sold for safety reasons. As for everything else, we can sell displays if they go on clearance and are the last one available.

5. As an employee, you can get in trouble on the job if your Target VISA card isn't paid on time, deliquent in any way, etc. while for the customers its just like any other card with late fees ... no on-job punishment.

Aren't there laws that prohibit creditors from telling your place of employment that you have delinquent debts? If so, the fact that the bank and the store happen to be under the same corporate umbrella shouldn't make it OK.

9. You must keep your receipt for anything on your person that we *might* sell at our store. Buy a pack of gum during your lunch break? Heaven help you if Loss Prevention catches you without your receipt!


That's also the policy at my store but it's never enofrced. Guess LP at my store doesn't operate on the assumption that the employees are robbing the store blind.
11. Drinks cannot be on the sales floor while we're open, but the second we close, you can get all of the sodas you want from the vending machines and have them on the floor. Meanwhile the customers (and fitting room ladies) are seen all the time with sodas, etc. on the floor while we're open.

Technically, that is the rule at my store, but overnight there's nobody to tell you you can't have drinks on the salesfloor. On truck nights I'm too busy to be carrying around a soda or bottled water, but if I'm setting ad on Saturday nights I sometimes take a bottle of soda along with me while I'm setting ad. One of the perks of working overnight I guess. ;)

12. The heaviest boxes must be put on the top two shelves in the backroom, creating the most strain and pain for those who have to pull the items down (and put the back when the customer decides they don't want it). Of course the light items are on the bottom shelves which are easier to get to. Nevermind the fact that some shelves might be a little bit too top-heavy and could topple if someone fell off a ladder, etc.

I'd attribute that to sucky co-workers, and not necessarily any kind of corporate policy.

Ryu
08-24-2006, 03:59 AM
But it isn't gender discrimination to require all the men to tuck in their shirts while the females don't have to? :confused:


Ah but you're forgetting the key fact. Gender discrimination can only occur against females, males cant be discriminated against because their males, just like they cant be victims. :rolleyes:

Ringtail Z28
08-24-2006, 05:32 AM
Of course we cannot buy a giftcard with our credit card, etc. and then immediately use it to pay with our discount. Its a cruel way of limiting the instances where the employee discounts are used.

So the jerks caught on to that little loophole did they? I've always had the feeling that they wanted to get rid of the employee discount completely.

tacohuman
08-24-2006, 10:57 AM
I used to work at a couple of grocery stores.
* No drink's in the food prep areas. But people always did and they never got yelled at except me.

* No food kept in the cooler that is not "supermarket's" food. I mean, you could not bring your own lunch and keep it in the walk-in. You either had to go home and eat or buy something or bring something non-perishable.



i don't know about your state, but here both of these aren't store rules, they're state health codes. we also can't eat in our food prep areas. if we're making something and want to taste it, we have to go beyond the threshold of the prep kitchen.

Horsetuna
08-24-2006, 11:56 AM
That sucks, HorseTuna; how about wearing gloves? Will they let you wear a pair of thin white gloves? There's hardly anything less "tacky".


Realized I didnt reply to this. Nope. No gloves. Even transparent ones. You can't shuffle with gloves on anyways.

I_Hate_SCs
08-24-2006, 05:37 PM
But it isn't gender discrimination to require all the men to tuck in their shirts while the females don't have to? :confused:

Just as Ryu already pointed out, it doesn't seem to be gender discrimination unless its to females. No offense to females, of course, since I know there are many legitimate issues in the workplace out there that is definitely, in fact, gender discrimination. It was quite funny, the female employees actually thought it was discrimination themselves since they weren't asked to do it, but every male with their shirts un-tucked were asked to tuck their shirts in before entering the salesfloor.

Same thing at my store. And then the managers have the chutzpah to whine that the floor looks messy when all the salesfloor people have been backup cashiering for much of their shift. :rolleyes:

When I first started working there they would make the cashiers over 18 stay until the salesfloor leaves at around 11:30pm on days we were on the lanes all night for backup (for fairness) and make them help us. Somebody must've complained since the cashiers now leave at 10pm sharp even if the store is in ruins and we're up there for hours on end ringing people up. One day all of the cashiers who had to stay to help us were very pissed they couldn't leave at 10pm like the minors. One of them told me that their job is done at 10pm, and they should leave then. He then asked me why they should stay, and I said "Well given the fact that we have been on the front lanes all night helping you keep the lines down, you owe it to us. We weren't hired to be cashiers. Of course he rolled his eyes at me. I then said "Well if you don't want our help, you could have mile-long lines all night, and still be ringing people up now at 11:30pm after we're closed. I can tell the manager for you if you'd like!" That shut him up. :roll:

In Wisconsin state law says that displays of infant furniture cannot be sold for safety reasons. As for everything else, we can sell displays if they go on clearance and are the last one available.

Well I am unsure if the baby furniture was being sold when it went clearance since I usually don't work over there, but I'd not be surprised. I'll have to ask the girl who works over there. I know for a fact that other displays like regular (non-baby) furniture, vacuums or toaster ovens are sold when its the last one we have.

Aren't there laws that prohibit creditors from telling your place of employment that you have delinquent debts? If so, the fact that the bank and the store happen to be under the same corporate umbrella shouldn't make it OK.

I am unsure, I'll just say that I've answered many a phone call from Target Credit Services asking to speak to an employee, and you know they aren't calling to ask employees to open an account. ;) One time they called in one shift about 2-3 times asking for the same employee, and I already told them that she worked overnight only, and is probably sleeping right now!

I'd attribute that to sucky co-workers, and not necessarily any kind of corporate policy.

From what I understand, we're supposed to put the heavy items (like furniture, etc.) on the top two shelves. They say the reason is because the lighter items are accessed more, and it would be better to have them on the lower shelves to make retrieving them easier. They don't take into account that if you work in the furniture, seasonal (depending on what time of year) and other departments that people would always be asking for those heavy items. I'd rather go up on a tall ladder for a small vase versus an entertainment center! Maybe its something from District or store management. Either way, it is a pain because half of the stuff is too darn heavy for you to get yourself (even though I am a guy and am not weak ... it is hard to be on top of a 10ft-tall ladder or so and get a 50000 pound box of whatever down from the top shelf when the powered lift vehicles we have can't even fit down the skinny aisle of the backroom. Although I don't wish harm on anybody, I just hope these top-heavy shelves fall to the floor one day in a domino effect (one row of shelves landing on the next row, causing it to fall also.) Maybe then they'll realize that it is more logical to put heavy stuff on the BOTTOM of the shelves!

Irving Patrick Freleigh
08-24-2006, 06:26 PM
From what I understand, we're supposed to put the heavy items (like furniture, etc.) on the top two shelves. They say the reason is because the lighter items are accessed more, and it would be better to have them on the lower shelves to make retrieving them easier.

That's the kind of thing the suits can say knowing they're not the ones that will have to go up on a ladder to retrieve those heavy items.

They should get the message after, oh, say a few dozen gruesome accidents where people fell off ladders while trying to retrieve heavy items. Or maybe they'll just write a nastygram telling everybody to work more safely.

repsac
08-26-2006, 04:52 AM
Since it's just me and the day help, I've got a rather nice sign. It's got a list of all the policies, and rules I expect obeyed by the camera crews and the random laborers I hire. Some of the rules, are funny. Even I admit that. (Reasons included.)

1.) If your question begins with "This may sound stupid but..." don't ask it.

2.) The computers are not for LAN parties.

3.) Nor are they for porn.

4.) Camera crews must call in every hour with updates on film dates.
(This is hard to understand, but when I've someone on location, I like to be updated how their shoot is going. Or, if they have any problems.)

5.) Crews should supply their own cameras.

6.) If you get arrested, we will not bail you out. (don't even ask)

7.) No, you can not bring your brother/son/daughter/sister up to play on the computers. Unless the sister is cute and over eighteen. Oh, and single.

8.) The name is MJ12. It does not stand for Michael Jackson.

9.) Majestic is spelled without a g. Please, learn this.

10.) Do not forget rule number one.

ladylabyrinth
08-26-2006, 08:41 AM
'No cup holders at tables'.


"no rubber thimbles for employees'. Why? Because they're 'tacky'. My fingers for some reason are smooth as silk. I CANNOT grip the cards and pull them out of the shoes efficiently without pushing very hard and then my fingers ache. A tiny red rubber thimble makes my job a lot easier. I wonder if my benefits will cover strain injuries from pushing too hard on the cards.

Just a thought, though if they're being that strict about stuff at the table (and I can understand why, being a casino) I dunno if you'd get away with it...

There's this wonderful product called SortKwikTM. Stupid name, but it gets the job done. It's a "fingertip moistener". I work for a catalog company, and on Saturdays I open, sort, and batch the mail orders for entry. I also have smooth, usually dry fingers that will NOT grip without assistance, especially the thin, slick paper they use for the order forms. This stuff has saved my sanity. It's non-toxic and anti-bacterial, so no worries there. I don't want to turn this into an ad for the stuff, so I'll leave it there, but you can find it (or something similar I'm sure) in any standard office supply chain. If you can find a way to have it around for easy access, I bet that would save your poor hands from unnecessary abuse. :) Just my $0.02.

Gurndigarn
08-26-2006, 12:46 PM
There's this wonderful product called SortKwikTM. Stupid name, but it gets the job done.

It's not quite that stupid a name. I believe it was designed for bank teller use, where they need to sort bundles of money.

ladylabyrinth
08-26-2006, 02:53 PM
Gurndigarn: Fair enough, about the bank teller thing, but I have a personal pet peeve for any product/store/franchise that spells things in a "cute" way, e.g. Kwik. Just a personal opinion. :)

Rapscallion
08-26-2006, 03:46 PM
I have to admit that I try to maintain a grammatical boycott.

Spud-U-like? I'll not eat there.

Kwik-Fit? I prefer to get my car dealt with elsewhere.

Hi-Tech? Some other footwear, please.

I've not exactly been joined by the masses in this, but I'd yet to start campaigning.

Rapscallion

Becks
08-26-2006, 03:56 PM
I can't believe I haven't mentioned this yet...

When we're calling for a clean up of spilled liquids, we can't use the word "immediately" over the PA.

Of course, that means the janitors take their sweet time to get to the spill in question and clean it up.

Tejas
08-27-2006, 12:40 AM
we have a dress code at work - i have to show up in a shirt, with dress pants and polished shoes. this sounds OK, because we often have film crews (other than ours) and reporters on set alot. however the reason this is stupid is beacuse i show up to work with my good clothes on, than i head to wardrobe and put on a T-shirt and jeans or shorts. i have not had a scene yet when i wear a shirt and dress pants.

Imogene
08-27-2006, 05:17 AM
Spud-U-like? I'll not eat there.

I think I already know what your answer is going to be, but, what the hell do they sell at 'Spud-U-Like'? They can't possibly have cornered the market on Baked Potato sales. Can they?

DerangedHermit
08-27-2006, 05:51 AM
I can't believe I haven't mentioned this yet...

When we're calling for a clean up of spilled liquids, we can't use the word "immediately" over the PA.

Can you use synonyms? :lol:

Rapscallion
08-27-2006, 08:22 AM
I think I already know what your answer is going to be, but, what the hell do they sell at 'Spud-U-Like'? They can't possibly have cornered the market on Baked Potato sales. Can they?

Natioanlly, yes, to the screams of dismay of many English teachers...

Rapscallion

repsac
08-27-2006, 08:11 PM
Natioanlly, yes, to the screams of dismay of many English teachers...

Rapscallion


Raps, do you also shop at Athletes Foot? Personally, I'd rather not shop at a place that's named after a fungus.

Bakerygirl
08-27-2006, 08:22 PM
This one isn't really stupid but it annoys the hell out of me. When we're on our breaks and we either need to go shopping or just want to hang out with other coworkers on the floor (who are on their breaks as well obviously), we can't have any non-Target items with us. That means that we can't drink or eat anything that didn't come from Food Avenue or has the Target brand on it (Market Pantry). When a bunch of us asked why, the manager said that "it's not Target brand". So even though we're on our lunch breaks (which are unpaid), we have to act as though we're still on the clock by not eating whatever the hell we want to eat.

I have been working for Target for 5 and half years and I have never heard of such a rule. I eat what I want while on my lunch break.

Mighty Girl
08-28-2006, 03:51 AM
This isn't about my job, but it definitely qualifies as a stupid rule.

Bob Evans is very kid friendly, so when we go out to eat with my grandma, we usually go there instead of one of the old codger places she goes. BE has a nice kids menu, crayons and puzzles and stuffed animals, etc.

So, we're talking to one of the waitresses and she's showing us wedding pics- the general manager is really nice and we're talking to him too. I asked if he attended the wedding and he said he's not allowed. Bob Evans strictly prohibits "fraternization" between management and the employees.

Now, as far as jobs I've had-

When I worked at the Limited, we were "encouraged" (translate accordingly) to wear clothing from the store even though the slave wage they paid could barely cover it even with an employee discount.

When I worked at Jack Horner's (now out of business,:wave: ) we were told we had to buy our food there or not eat. Once again, slave wages. Plus the food was barely edible and not what I would call "fresh".

When I worked at Marc's we weren't allowed to wear jackets over our stupid little smocks no matter how close we were to the doors in the winter.

Call center job where no one ever sees you? Hose must be worn at all times.

Ryu
08-28-2006, 04:01 AM
technically managers arent supposed to be friends with employees at my job too but we talk at work and some talk outside of work as well
it really is a dumb rule period

tonydanza
08-28-2006, 06:52 AM
At the store I work at we have this lovely little coupn called "40% off any 1 regular priced item" but you don't need to bring a coupon to get the discount. SOOOOOOOOOOOO many people take advantage of this!!!

pbmods
08-28-2006, 08:58 AM
I work in the photo department. Up until my latest transfer (starts today... it's 3:50 in the morning right now, and my train is in 90 minutes; first thing I do when I get in the door is negotiate my new hours!), when I worked the closing shift, I was required to leave the lab about an hour before close and start facing self-serve aisles.

I could understand being required to face the camera/battery departments (lucky for me, at this store, these departments were behind the counter and therefore more or less always perfectly-faced). But a photo technician should not have to face the cooler. Nor the snack aisle, nor any other department besides camera/battery.

Not to say that we're better than the other employees, but it's Not My Department™!

Becks
08-28-2006, 03:44 PM
I could understand being required to face the camera/battery departments (lucky for me, at this store, these departments were behind the counter and therefore more or less always perfectly-faced). But a photo technician should not have to face the cooler. Nor the snack aisle, nor any other department besides camera/battery.

Not to say that we're better than the other employees, but it's Not My Department™!

I agree with you, ESPECIALLY if there are other employees from those departments, who could and should be facing their own merchandise.

Ree
08-28-2006, 06:07 PM
...there are other employees from those departments, who could and should be facing their own merchandise.But, if the place isn't busy, then it gives the employee something to do other than stand and wait for photo department customers.

At our store, all employees are expected to be fairly interchangeable. They should be able to move from department to department if required, and be able to wait on a customer if they are stopped by them in any area.
Sounds pretty demanding, but it's not like they don't provide training.

BusBus
08-29-2006, 03:27 AM
We have a dress code at work, which is fair enough, as we do have to maintain some professionalism with the public; however, the dress code is quite strict on shoes, even though the public cannot see our feet. So instead of wearing my clean, supportive runners, I have to wear back numbing dress shoes. Granted, I've worn flip flops and casual footwear to work on numerous occasions without a word from management, so I suspect that it's not grossly enforced.

MMATM
01-21-2007, 02:29 AM
This one isn't really stupid but it annoys the hell out of me. [...] we can't have any non-Target items with us. That means that we can't drink or eat anything that didn't come from Food Avenue or has the Target brand on it (Market Pantry).

We never had this rule... until one day a coworker walked in the front door (frowned upon, as employees have a back entrance and if the customers see us walking around the counter out of uniform the boss will go berserk) carrying a Dunkies bag. Keep in mind that Dunkies is one of our main competitors when it comes to breakfast time (particularly coffee). The owner saw it, did a double take, and then said something like "What are you doing to me? You want customers to see that you'd rather PAY to eat Dunkies' food rather than eat the same stuff here for FREE?"
Luckily this coworker is the undisputed king of the part-timers, and could very easily jump up to a management position if he wanted to. But he doesn't. He also has the most seniority of anyone that still works there (besides the owners and maybe one manager).

Now there's no eating behind the counter, period.

Irving Patrick Freleigh
01-21-2007, 02:38 AM
.

There's this wonderful product called SortKwikTM. Stupid name, but it gets the job done.

I used that stuff at my very first job when I was 16: inserting bundles of advertisements into a newspaper that went out on Wednesdays and Sundays.


The cashiers at my store also use it.

Arcade Man D
01-21-2007, 05:36 AM
Must greet all customers with X seconds of them walking in.

Despite the fact that most mall arcades have only one on-duty employee. Who sometimes needs to crawl inside the games to do repairs or cleaning, or be in the office finishing the paperwork you value so much.

Agreed, and so glad the management in my district does not enforce that one. It's quite impossible to do so on Friday through Sunday, especially.

The main one I dislike, though?

Channel M (think of video Muzak, with Trivia) must be audible over arcade "noise". Never mind that that rule makes our most popular non-ticket games (like any arcade, DDR and the like) un-playable.

Gurndigarn
01-21-2007, 01:16 PM
The main one I dislike, though?

Channel M (think of video Muzak, with Trivia) must be audible over arcade "noise". Never mind that that rule makes our most popular non-ticket games (like any arcade, DDR and the like) un-playable.

That rule... got bent a little. I always interpreted it as "audible over arcade noise... by anyone not playing a game. And if you're standing in the area of the speakers."

Rapscallion
01-21-2007, 01:57 PM
I learned yesterday about a long-standing policy at my place. We're not allowed any red-top tabloid newspapers. For those not in the UK, these are the more crap newspapers with a target audience of those who don't like to think about what they're reading. The main reason for this is that many contain (or used to) a topless girl on page three (known as page three girls, oddly enough). The policy was brought in by a group of hard-nosed feminists.

Interestingly enough, solid rumour has it that the ladies involved in this were running an illicit lesbian porn ring at work...

Rapscallion

ArenaBoy
01-21-2007, 02:06 PM
I learned yesterday about a long-standing policy at my place. We're not allowed any red-top tabloid newspapers. For those not in the UK, these are the more crap newspapers with a target audience of those who don't like to think about what they're reading.

I've read some of those things linked from the BBC site, they're quite possibly the most amusing things I've ever read. I find it more amusing at how much they bash my soccer team also, but those are great for comedy value.

CellPhoneSlave
01-26-2007, 08:17 AM
I work at a call center for prepaid cell phones.. I sit at a computer and do mind numbing work all day.

Now, I have add and because of that I can't just sit and stare at the computer.. I have to be doing something else so I can concentrate on my calls.

When I first started there, I bought a gameboy so I can keep my hands busy. I have it every single day and i have had no problems about it... Until a couple of months ago.

The operations manager called me over and said that if i had it on the floor again I would get written up.. stating that it was a rule... I dont understand what it hurts, the sound is down, there is no way I can put customers information on it and if I have to, I put it down and do my job


I then tore him a new one,explaining that I have add and if he wants me to continue doing the great job I do, I will have my game boy and he will not do anything about it.....



They havent said anything yet.

Lace Neil Singer
01-26-2007, 02:15 PM
I The main reason for this is that many contain (or used to) a topless girl on page three (known as page three girls, oddly enough).

Rapscallion

Thought that was just the Sun, the Star and possibly the People? If I take a paper, I read the Mirror, mainly cuz of there not being any page 3 girls. Plus it has cartoons.

Re: not being able to leave the premises on 15 minute breaks; we have that rule too, but seeing as it takes about 5 minutes to go upstairs, grab your things then go downstairs, there's no point. I just run up as quick as possible so I've got enough time to drink a coffee. And it would take about 5 minutes to walk into town, in any case.

Polenicus
01-26-2007, 03:00 PM
I've found most bad rules fall into two categories:

1. Knee-jerks: Something happens that's bad, and management immediately implements a policy on it. This policy is often not well thought out, and the full ramifications of it don't become apparent until much later, when it starts getting abused or creates bottlenecks.

2. The 'what if' policies: Someone in management sees something, and says 'Hmmm... someone somewhere could theoretically be offended by this!' or something in that vein. There's no actual hard reason for the rule beyond this. Again these rules are not thought out, and tend to cause far more problems than they cure (Often what they 'cure' has never actually happened).

In my job in a call center (My last customer-facing job) we had a lot of problems with #1. Not in dealing with customers though, but with dealing with other techs.

I was in Tier 2, and the problem was that on BOTH sides of the fence were lazy, irresponsible people who abused the system. We had a number of Tier 2 agents who would simply refuse to take calls. Problems would be escalated to them that were absolutely their responsibility, and they'd push them back with some pat answer about steps to try that they knew wouldn't work.

This was bad, and management was aware of it. So naturally, the correct course of action, since these cases were documented and the techs names were all in the tickets, would be to sit down with the Tier 2 agent involved, and proceed along the corrective discipline path until either the behaviour was corrected, or their unfortunate termination. Right?

WRONG!

Instead, let's create a blanket policy that says if a call is being made to Tier 2 for the second time, regardless of the reason for that call, the Tier 2 agent MUST take the call.

So, naturally there are lazy, irresponsible agents in Tier 1 as well. Upon hearing this new policy, they started to call Tier 2 on EVERY CALL. And once their issue is pushed back, they call back IMMEDIATELY.

So I would get calls that sounded like this:

"Tier 2 Polenicus, how can I help you?... uh huh, they can't connect? Okay, what's happening?... You don't know. What did the customer say?... You didn't ask. Okay, what does it say on their account?... You didn't pull it up. Have you even confirmed this is one of our customers?... No, but it's your second call to Tier 2. Okaaay... well, send it on up!"

Next came the issue with call times. We had a few instances where the call center would go into que... more than a few callers in que was bad for our stats (Which determined how much the companies we did support for paid us). To help out, there was a provision where supervisors could ask a few Tier 2 agents to log into the Tier 1 que and take calls to help clear things up. This was intended to help on slower days where an extra 5 agents would help (Like Sundays or whatnot).

Naturally, when you have 100+ agents on the phone and a que of 30+ people, 5 agents aren't going to help much.

But this didn't stop them. In fact, this became a nightly occurrence, because every night around 8pm, the calls would die off and we'd end up with agents idle. The supervisors would send them home in droves. And then every night at 8:30, we'd get slammed with calls. This was the normal call flow, and the reason we had so many excess agents on in the first place (Even our crappy scheduling software had figured this out!). So the 5 or 6 Tier 2's on duty would be put on Tier 1 calls, and badgered when we couldn't clear out a 30 caller que by ourselves.

And instead of getting better, this got worse, until many Tier 2's with daytime shifts would spend their entire shifts doing Tier 1 calls. Until 3/4's of the department simply walked out.

That rule was never stricken, but it was seldom used after that.

The next fun one was the OEM rule (OEM meaning 'Original Equipment Manufacturer'). Basically, any time something was beyond our power to fix (We did internet support and only internet support, so if monitor is fuzzy, you gotta take it to the shop, that sort of thing).

However, some of our Tier 1 agents abused this, sending legitimate problems we could and should fix to the OEM, who bounced them back to us. This was a combination of laziness, ignorance and inexperience.

Easy to fix, right? Put in some supplimental training to show Tier 1's what a legitimate OEM referral is, have them possibly ask a floor lead before OEMing a call, possibly writing up some criteria to follow, etc. Right?

WRONG!

All OEM calls are immediately escalated to Tier 2.

ALL OEM calls.

So if some lady called in with a broken toaster and just had the wrong number, the call was escalated to Tier 2. These callers were also not to be told that they were being escalated for a referral. They were being sent to a 'resolution specialist'. Naturally, they thought that meant we would resolve their issue.

So our call que became CHOKED with customers who (After waiting 10-15 minutes in some cases) thought that we were going to fix their problem, only to tell them what it would have taken the Tier 1 rep 30 seconds to do.

But it gets BETTER!

If Tier 2 was too busy to take the call, the OEM referral was paper escalated. So we could call the customer BACK in 2-3 days to tell them they have to take their busted toaster back to Wal Mart. We had to create a seperate TEAM to handle these calls!

All the while the LEGITIMATE Tier 2 problems; Corrupt winsock, bad registry entries by our software, spyware issues, etc. were going for on average a week before being responded to.

Which mean the company had to promote DOZENS more techs to Tier 2, at the higher pay scale and guaranteed full-time with benefits.

For some reason, they don't do internet tech support at that call center anymore :P

tollbaby
01-26-2007, 03:11 PM
I wanna work in a call centre :( I miss it! (just not the telemarketing. That, I hated!) Maybe that's what kind of job I try to get for my free weekends.

Kelly Lynne
01-26-2007, 03:42 PM
I can't believe I haven't mentioned this yet...

When we're calling for a clean up of spilled liquids, we can't use the word "immediately" over the PA.

Of course, that means the janitors take their sweet time to get to the spill in question and clean it up.

Is there a rule against using "now" "quickly" "right away" or "as soon as possible"? (I'd keep coming up with new synonyms until they get sick of banning them all. :angel: :angel:

Gurndigarn
01-27-2007, 12:03 AM
Oh, how did I forget this one?

The stupidest rule I ever encountered was back when I was a McSlave. If a supervisor told you anything-- including food orders-- the response had to be "Thank You". Spoken with Capital Letters. "OK" was out. So was "Sure thing, boss!" Nope, it was "Thank You!" even if they were chewing you out.

BookstoreEscapee
01-27-2007, 01:12 AM
I always hated (and broke) the rule about no drinks at the register. At BN you cannot leave the cashwrap if you're the only one there, and in my old store, when it's slow there's often only one person on register with a floor person assigned to backup when needed, and an extra manager's drawer that anyone can ring on in case it gets busy. We might straighten up the gift section or the front of bargain, but we had to stay where we could see the registers. So if I'm expected to stand up there for sometimes 3-4 hours before I get a break, I at least need to have something to drink. Especially since the humidity tends to be kept low because of the books so you get very dry. Everyone always had drinks and every time they tried to enforce the rule we'd remind them of the reality so finally they changed it to no drinks except water and it has to be in a closeable container to avoid spills, and we were supposed to duck down or turn away so we weren't drinking right in front of the customers. Which are both perfectly reasonable.

Irving Patrick Freleigh
01-27-2007, 02:29 AM
Oh, how did I forget this one?

The stupidest rule I ever encountered was back when I was a McSlave. If a supervisor told you anything-- including food orders-- the response had to be "Thank You". Spoken with Capital Letters. "OK" was out. So was "Sure thing, boss!" Nope, it was "Thank You!" even if they were chewing you out.

Good Lord, that's cerebrum-melting dumb

Manager: Flip those burgers faster, dammit! Salt those fries! And I want to see some hustle at the shake machine!
You: thank you
Manager: That doesn't cut it! Capital letters!
You: Thank You!

Ringtail Z28
01-27-2007, 02:46 AM
In my current job, if I was physically attacked while on the clock I would immediately lose my job. Wal-Mart and Target don't even have that stupid rule.

Gurndigarn
01-27-2007, 12:14 PM
You: thank you
Manager: That doesn't cut it! Capital letters!
You: Thank You!

That's about the size of it. Yes, it was dumb. I just want to know what had happened to cause that rule, because I'm having trouble picturing any one-- even one of my old McManagers-- doing it just for the ego trip.

Never mind. I can picture the ego trip, even though I personally don't suspect any of the people working right then of being that bad.

toomanycalls1
01-27-2007, 02:53 PM
We are temporarily down to 1 break room while the secondary one is being remodeled.

Management has refused to let us use the conference room saying they don't want the mess,

So I challenged the site president and said give it a week.

Put up signs to clean up after yourself.

It was fine. End of week managers had a party to celebrate a promotion and guess who left it a mess?

So the managers got chewed out and we can use the conference room.

Arcade Man D
01-27-2007, 02:54 PM
Ah, I forgot another one. Apparently, we may not have food at the redemption counter. Never mind that we are supposed to stay on the floor and the counter is the only place where we can set food down while we're eating ((one employee, therefore no breaks)) that we can see the whole store.

The reason I was given? "A vegetarian might be offended."

AirHostess
01-27-2007, 04:38 PM
the airline is strict about grooming and apperance even though we have a scruffy looking uniform! :confused: I expect they will be very strict when our new, smart uniform comes in.

Female cabin crew must wear minimum make up of mascara, blusher and lipstick.

AFpheonix
01-27-2007, 05:31 PM
Oh, how did I forget this one?

The stupidest rule I ever encountered was back when I was a McSlave. If a supervisor told you anything-- including food orders-- the response had to be "Thank You". Spoken with Capital Letters. "OK" was out. So was "Sure thing, boss!" Nope, it was "Thank You!" even if they were chewing you out.

Am I the only one who thought of Kevin Bacon in Animal House yelling "Please sir, may I have another?" during a hazing ritual?

Dave1982
01-28-2007, 05:34 PM
At my supermarket job, we had a couple "knee jerk" rules that were absolutely retarded, both implemented by the same GM (the third of 3 I had while working there).

#1: No sitting on milk crates, even after the store was closed.

It had been standard procedure while breaking down (their term for facing/blocking) aisles to grab and empty milk crate from the dairy department to use as a step-stool for reaching deep into the top shelves, and for sitting on so you wouldn't have to kneel (VERY painful on a hard floor!) to do the bottom shelves. Well this guy declared that there would be no more sitting on the crates. At all. Standing ont hem was fine, but we couldn't sit because it didn't look "professional." AND no sitting on the floor either.

And I found out the hard way that he forbade this after close as well, which was untterly retarded. And this from a guy who would routinely light up a cigar IN THE STORE once all the customers were gone, despite the fact that this violated both company policy AND sate law.

#2 Every customer with a 2+ carraige order HAD to be helped outside, no exceptions under any circumstances.

This I think might have happened because a big wig who was visiting the store saw a customer struggle to get outside with two carts unassisted. In theory, this is a good rule, but there were two problems.

•We were woefully understaffed, so leaving the bagging area to help someone outside meant that the next person in line didn't have anyone but the cashier to do all the bagging. We were effectively trading one customer service problem for another.

•More to the point, there were some people who would refuse help, but the GM said we had to help anyway. I outright asked him what to do if a customer declined help and he said "Help them anyway!" :jawdrop:

This of course went to hell in handbasket in short order, when people would loudly refuse help, we'd either have to force ourselves upon them, or get yelled at by the GM for not helping (if we were caught). One time I was coming back into the building from helping one person and saw a guy heading out by himself with two carts. I offered to help him, and he refused, angrily. I tried teo help anyway, and he shouted "NO THANKS!" so I just went back in, only to have the GM (who was watching from his bird's eye view office) get on the overhead page and say "DAVE1982!!!!!! CUSTOMER!!!" and gesture wildly at the guy I'd just "failed" to help. I turned to go back to him, but he was already out the door, so I waited a couple seconds, then went back, looked up towards the GM's office, shrugged, and said "he didn't want help!" I could hear the GM sigh from 40 feet away, and later was told that I needed to help these people, despite the fact that they declined help. "They'll appreaciate it in the end" he told me. Riiiiiiiiiiiiight :lol:

CrazedClerk
01-29-2007, 04:54 PM
Oh, how did I forget this one?

The stupidest rule I ever encountered was back when I was a McSlave. If a supervisor told you anything-- including food orders-- the response had to be "Thank You". Spoken with Capital Letters. "OK" was out. So was "Sure thing, boss!" Nope, it was "Thank You!" even if they were chewing you out.

My manager does this with SCs.

They are going on about the company sucks and he's full of crap and he just smiles and says "thank you".

Spiffy McMoron
01-29-2007, 05:24 PM
If a supervisor told you anything-- including food orders-- the response had to be "Thank You". Spoken with Capital Letters. "OK" was out. So was "Sure thing, boss!" Nope, it was "Thank You!" even if they were chewing you out.

Man, when I was a stupidvisor at a fast-food place, I would have been shocked to hear a thank you after I said something! Mostly because we were all a bunch of slackers who didn't really want to do the crappy jobs, so I had to assign them all.

Me: Steve, do the dishes!
Fantasy answer: Thank you sir!
Likely answer: Stop cracking that whip! I'll get to it when I get to it!

Am I the only one who thought of Kevin Bacon in Animal House yelling "Please sir, may I have another?" during a hazing ritual?

I thought of that too--complete with paddling. :roll:

tollbaby
01-29-2007, 08:55 PM
the airline is strict about grooming and apperance even though we have a scruffy looking uniform! :confused: I expect they will be very strict when our new, smart uniform comes in.

Female cabin crew must wear minimum make up of mascara, blusher and lipstick.

geez.... I'm allergic to most make-up (as of yet, I've NEVER found a mascara that didn't have my eyes swollen shut after 1/2 hour)... I can wear certain kinds of foundation and lipstick, but everything else causes me to break out in big ugly welts.

Buglady
01-29-2007, 10:18 PM
I work at a call center for prepaid cell phones.. <snip>
Now, I have add and because of that I can't just sit and stare at the computer.. I have to be doing something else so I can concentrate on my calls.<snip>


I then tore him a new one,explaining that I have add and if he wants me to continue doing the great job I do, I will have my game boy and he will not do anything about it.....



They havent said anything yet.


CellPhoneSlave, if you can get a letter from your doctor or psychologist explaining why you need a fidget toy to do your job, under ADA rules your employers pretty well have to let you have it. That comes under "reasonable accomodations" if I recall correctly (however, you'd definitely want to check this with someone from the ADA, as I'm not a lawyer).

If the game is too much of a stretch for them, you might look into some of the other fidgets out there - I have a squishy squeeze ball, a wire flip-fold toy, and my favourite thing is to knit :) Oh, and you can try putting a squashy toy on the floor under your desk and play with it with your feet.

It's so hard to make a non-ADD person understand!

evilhomer
01-29-2007, 10:48 PM
While it is an unwritten rule, I've had enough lashes across my back to obey this one without question. The rule of "must be doing something". There's a lull in the action, step 1 is completed and I can't go on to step 3 until someone else completes step 2. The customer understands and accepts this necessary evil, but my boss refuses to; I have to be doing something during this lull. Sweep the clean floor, organize the organized, drive to nowhere to do nothing... anything.... anything other than taking a well deserved rest.

dizzy_starshine
01-30-2007, 02:49 AM
When the delievery driver is off we are not allowed to tell patients leading to bed bound old people phoning on the day their pills run out asking where their delivery is O_0. It's a death waiting to happen.

All we would need to do is tell people so they can ask a neighbour or family member to pop in for them. Staff members are not insured to go to patients homes with deliveries.

mrtauntaun
01-30-2007, 03:01 PM
The dumbest rule we have here is about email notification. When a certain things happen, an email notification goes out. This is not big deal, an automated email. What is stupid is that every time an email notification goes out, an email notification of the email notification MUST go out shortly afterward.

"The email is to notify you that you have been sent an email notification of xxxxxx"

WTF?

MadMike
01-30-2007, 07:14 PM
Not really the company's rule or even the boss's rule, but the stupid department manager's rule -- he always had to be the first one to go on lunch or break. That wouldn't have been so bad, except for all the times that he said he was going to lunch, and then later informed us that he got pulled into something and was just now going. Which of course, would push everyone else's lunch back.

Sadly, this was all too common:

"Mike, I'm going on my lunch now. You can go when I get back."

30 minutes later, I'm getting hungry, and ready to go to lunch. I seem him coming my way, and expect him to tell me I can go.

"Sorry Mike. I had to help a customer and didn't get to go to lunch. Now I'm going."

Sadly, it was not uncommon for the same exact thing to happen several more times, anywhere from 10 to 30 minutes apart.

Why did he absolutely have to go first? And if he found he wasn't able to go when he thought he would, he could have told one of the others to go. I think he finally quit doing it after finding out the hard way how cranky I get when I don't eat.

Thrifty
01-31-2007, 12:43 AM
We don't have many coupons for my thrift store, maybe 3 or 4 a year. The new one can be found on a local grocery store reciept, but can only be used between 9am and 12 pm Mon-Thurs.

I understand they want to get more customers to come in during the morning hours, but as well know customers do not like to read the small print, heck they don't like to read the big print. Can we all hear the complaints that are going to be forthcoming when a customer comes in at 2 pm on a friday afternoon?

EmiOfBrie
02-02-2007, 07:34 AM
It's so hard to make a non-ADD person understand!

When I first told my current employer about my own ADD, he basically told me to wish it away :( "Tell yourself you do not have this condition" were his exact words.

iradney
02-02-2007, 08:00 AM
When I first told my current employer about my own ADD, he basically told me to wish it away :( "Tell yourself you do not have this condition" were his exact words.

It's that easy? Well in that case "I do not have mild OCD, I do not have mild OCD, I do not have mild OCD" *clicks red sparkly slippers*
</sarcasm>

what a tool. The only dumb rule we have here is the only time we can terminate a call with a customer if they swear AT us. So they can eff and blind throughout the whole conversation, but if it's not levelled at us, we can only ask them to tone down their language. You can guess how well THAT works! :eek:

Drakstern
02-02-2007, 04:29 PM
The only dumb rule we have here is the only time we can terminate a call with a customer if they swear AT us.

You're lucky. We can't even drop a call then.

We have to put them on hold and go get a supervisor. Who can then drop the call. If they'll come with you.

tollbaby
02-02-2007, 05:31 PM
It's that easy? Well in that case "I do not have mild OCD, I do not have mild OCD, I do not have mild OCD" *clicks red sparkly slippers*
</sarcasm>



hm. I would think that would go more like "I do not have mild OCD, I do not have mild OCD, I do not have mild OCD, I do not have mild OCD, I do not have mild OCD, I do not have mild OCD, I do not have mild OCD, I do not have mild OCD, I do not have mild OCD, I do not have mild OCD, I do not have mild OCD, I do not have mild OCD, I do not have mild OCD, I do not have mild OCD, I do not have mild OCD..." :lol:

(and yes, I do have OCD... :angel: )

MadMike
02-02-2007, 08:01 PM
When I first told my current employer about my own ADD, he basically told me to wish it away :( "Tell yourself you do not have this condition" were his exact words.

I wonder if he tried telling himself he's not a clueless jackass. :pissed:

myswtghst
02-02-2007, 10:51 PM
Wow, there are some impressive ones here. I'm glad the call center I work in now is pretty relaxed about dress code (we can wear jeans, and I get away with sweatshirts since I usually work 2nd or 3rd shift, so there are no tours going through) and about me having my DS and a stack of magazines at my desk for between calls.

When I worked as a valet, however, it was a different story. (I worked for a company who provided valet service for a hospital at the ER and outpatient entrances. I also sometimes drove a "shuttle," which was either a golf cart or an ancient maroon van)

~The uniform was black pants, a dark maroon polo shirt, and we were allowed one of the (shared) jackets they kept around if it was chilly. That was not fun in the summer sun, in 95+ degree heat.

~You couldn't use an umbrella or catch a ride with the shuttle out to pull cars if it was raining, but you were magically supposed to not get the seat wet in the customer's car.

~Even though we had several employees (myself included, at that time, I can now!) who could not drive stick, our manager didn't want us putting a mark on the tickets of stick shift cars. This led to me running all the way out to the lot only to find out I couldn't pull the car up, then having to run back up and find someone to get it, or trying to swap cars with someone else out pulling a car.

~If we weren't busy, you couldn't have a book, run inside to get a drink, have a smoke, etc. You had to stand there, look friendly and available, even if we were dead. This includes days like Sundays, when you would work alone, with no one to talk to, and you pulled maybe 5 cars total, all day.