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View Full Version : Dominoes, of the wooden variety


mattm04
07-25-2010, 05:44 AM
Apparently last night around midnight giant oak tree decided to go vertical. However if fell more or less parallel to the road, and took several other smaller trees whit it. In the process of falling it took about 8 of it's cousins, in the form of utility poles, with it.

The night crew manager, followed procedure, and secured all the freezer and cooler doors and called the power Company and the after hours Corporate Emergency Call Center. Around 12:30 SM arrives, on their way they saw the damage and talked whit a FF on scene who was waiting fro the Power CO to kill the power so they can put out the trees. They tell SM it will be at least 2 hours to clear the mess and asses the damage.

Anyway time passes and dry ice is brought in to keep the refrigerated cases cold until more information is available. Well, they find out several transforms were destroyed and underground lines we damaged and 8 poles needed replacing, plus all new above ground wires. It's not going to be a easy fix, up to 12 hours, and some dry ice will not keep the food from spoiling. SM calls Corp, and asks to get two reefer trailers for the refrigerated food. We can hold the main freezer with dry ice for 16-18 hours if needed with minimal loss. Finally Corp aggrees and will send the trailers, by 3:30 AM. SM leaves the nigt crew to watch the coolers and stock dry goods.

Around 4 AM the trailers arrive, all nice and cool. SM, Night crew and a few early employees begin grabbing shopping carts and loading the up and stiffing them in the trailers. By 4:30 AM they are finishing up loading the first trailer whit it goes silent. They go outside and check. They forgot to put fuel in the tank.:cry:

So, another call. "Whoops our bad, they used that trailer the previous day and the driver never refueled it. Sorry. Do you need more fuel?" :banghead: Nope, we'll just let it all spoil. By 5:30, the get a very unhappy fuel truck driver out to refuel the trailer. SM asks them to top off the second. He does, that one only had about 5 gallons in the tank. :banghead:

Well, after all that, we still opened, late though with a big sign at both doors "Due to a prolonged power outage, we are not selling perishable food." Gues how many people wanted something frozen or refrigerated. Almost everyone. NO I;n NOT opening the freezer door, or digging thru 2 53 ft trailers full of stuff for you cream cheese.

We finally got power back at 1 PM, and with that a army of every available manager and employee for nearby stores to restock coolers when they began to get cold enough.

jedikuonji
07-25-2010, 04:10 PM
Normal human response: Oh, how unfortunate. Well, it's an inconvenience, but I guess I will go to another store to purchase my cold food items.

SC response: <brain explodes> <thought process disabled> <reboot failed> But, but, I neeeeeeeeeeeeeeeeeeed my groceries! This is a disaster! *rabble rabble rabble*

Sounds like a quick turn around time on getting power restored. I hope you didn't have to deal with too much idiocy.

mattm04
07-26-2010, 05:30 AM
Normal human response: Oh, how unfortunate. Well, it's an inconvenience, but I guess I will go to another store to purchase my cold food items.

SC response: <brain explodes> <thought process disabled> <reboot failed> But, but, I neeeeeeeeeeeeeeeeeeed my groceries! This is a disaster! *rabble rabble rabble*

Sounds like a quick turn around time on getting power restored. I hope you didn't have to deal with too much idiocy.

In our case the nearest store was across the street. One of our competitors. They were in the same boat as us, no power. We told SC to go to the nearest store, about 2 miles away. The thought they they needed to go another 2 MILES, in a CAR was just too much to do. The whole go right, go .5 miles, a left and then 1.5 miles and you are their was way to hard.:lol:

jedikuonji
07-26-2010, 03:09 PM
2 miles! That's insane. And by car no less? No effin way I'm going 2 whole miles by car just for some cold groceries. The SC was totally justified. :roll:

RayvenQ
07-27-2010, 05:45 PM
Surely you mean Horizontal? :lol:

EricKei
07-28-2010, 03:23 AM
For some odd reason, this reminds me of the power pole one house to our right...Every 4-5 years, without fail, a squirrel or other small, fuzzy critter will get a bit too curious, and edge juuust a bit too close to the transformer on that pole...

The sound is unlike a gunshot, it deprives us all of power for half a day or so, and they always manage to leave a little corona of fuzz so that we know exactly what dun' it >_<

mattm04
07-31-2010, 06:19 AM
SM was talking about the incident and a email they got about it. Remember how I mentioned the morons forgot to put enough fuel in the trailers before they sent them out and this required a emergency delivery? good.

Well it seem this emergency deliver that costless than $500 was not liked by some suit. It was a waste of money. So so in the future, let them run out of fuel and the 5 figures worth of product in each trailer, if they go bad no biggie.:cry: