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View Full Version : Fired, just in time for the holidays


FenigDurak
12-11-2010, 03:12 AM
I was fired today, about 90 minutes into my closing shift. Seems the serial number on a TV that I took back did not match the serial number on the box.

Tuesday, I took a TV back that was purchased on Black Friday. Guest said the TV was not working properly. I scan the receipt, scan the UPC on the TV box, scan the serial number on the box, and it checks out. Take the TV behind the counter, measure the screen, make sure the make and model are correct and then process the return.

Well, since the serials don't match, the store won't get any credit for the returned TV, which came out to just above $750, so I was fired.

I'd like to point out that when I was trained, I was taught to check the make, model and screen measurement. Nothing was said about the serial numbers. Though, honestly, thinking about it, it's a tad common sense-ish. I have to wonder if this was more a 'final straw' situation since I had been a touch vocal about the scheduling inequities of late. I mentioned that during my termination and it was dismissed with a 'the computer does the schedule.' I was also told that I should consider myself lucky that they aren't going to prosecute for the theft of the TV. -=sigh=-

My birthday is in 5 days, Christmas in 15. Earlier this week I was telling Plaidman about finding 5 good things everyday to make the bad seem less bad. Well, I don't have anything right now. Sorry Plaid, I'm not practicing what I preach.

MoonCat
12-11-2010, 05:55 AM
That totally sucks. It may seem like common sense to check those numbers, but if they didn't train you that way, it seems unfair to use it against you. Not that any management anywhere is ever interested in being fair.

And that "the computer does the schedule" is B.S. Somebody had to touch that program somewhere along the line, plus stuff like that can be changed if you know how, which you bet your butt someone in management does know how to do.

Sorry this happened right before the holidays.

Cookie
12-11-2010, 02:14 PM
I'm so sorry. :( This is very sucky. If they didn't tell you to check the serial numbers, then they shouldn't fire you for not checking the serial numbers. I hope a better job comes along for you quickly.

Irving Patrick Freleigh
12-11-2010, 06:08 PM
Bet the store just had to lose a few people due to bad sales numbers or something.

And how could they make a theft charge stick over your simple mistake? Fire you for negligence, sure, but how can they prove you were in on any theft?

They had it in for the OP from the beginning. This just became the reason she got fired. Bah humbug.

Rapscallion
12-11-2010, 06:32 PM
I assume there's no right of appeal? You said you checked the serials and they matched.

Rapscallion

FenigDurak
12-11-2010, 10:06 PM
I asked around today and the prosecution threat was empty. The AP guy was just being a jerk. As far as appealing the decision, I found out today that I was scheduled one day next week, so the idea of them looking to get rid of me seems likely. Odd though since all the managers kept telling me how good of a job I was doing.

In exchange, my Mom has bought me a plane ticket to go home for my birthday next week.

dougiezerts
12-11-2010, 10:19 PM
I feel really bad for you. Unfortunately, these places get rid of people for the most frivolous reasons.

Kristev
12-11-2010, 10:52 PM
Yes. They're trying to get rid of me at my job these days, because I've lost all my patience with everyone and everything.

Have you checked on unemployment benefits?

trailerparkmedic
12-11-2010, 10:58 PM
So sorry to hear that. :(

cinema guy
12-12-2010, 12:20 AM
That sucks. :hug: :hug:

Andara Bledin
12-12-2010, 03:16 AM
In exchange, my Mom has bought me a plane ticket to go home for my birthday next week.
Well, it sounds like you have a few good things, now, at the least.

Yeah, their threat of prosecution was a scare tactic to get you to stop asking them questions they didn't have real answers for.

^-.-^

Victoria J
12-12-2010, 10:26 AM
Thinking good thoughts for you - because this sucks.

I don't even understand the point of returning the wrong television if they are the same make, model and presumably value ??

I hope the cheating SC who did this has something karmic and sharp/stinging/blunt and painful coming there way.

In exchange, my Mom has bought me a plane ticket to go home for my birthday next week.

There's one thing to be thankful for - caring and generous family.

Hopefully in the longer term this will lead to a better job prospect. Today, this week or this month this is obviously a horrible situation. Looking back over a year or some years it may itself become a thing to be thankful for - a push to do something new, or to lead to a chance job you like more. If the SC is due some karma you should be too.

Good luck.

Victoria J

Becks
12-12-2010, 08:55 PM
*oodles of hugs*

wagegoth
12-13-2010, 06:04 AM
I'm so sorry. We're all hoping you land on your feet.

Mikkel
12-13-2010, 05:53 PM
Thinking good thoughts for you - because this sucks.

I don't even understand the point of returning the wrong television if they are the same make, model and presumably value ??

I hope the cheating SC who did this has something karmic and sharp/stinging/blunt and painful coming there way.


I suppose the customer had bought two TVs by mistake and just used the wrong box when he returned one. He might be shocked if he knew what the consequences were.

It sucks :cry:. I hope the unemployment goes through before the holidays.

Ree
12-13-2010, 10:09 PM
That really sucks. How long have you been there?

FenigDurak
12-14-2010, 01:05 AM
I'd been with the store since mid-July. I was somewhere between part time and full time most weeks. Other weeks I was barely part time. I'm not going to be seeking unemployment for partly that reason. The other being I hope to move soon and wouldn't be eligible any longer.

dbuzman
12-14-2010, 04:07 AM
I'd been with the store since mid-July. I was somewhere between part time and full time most weeks. Other weeks I was barely part time. I'm not going to be seeking unemployment for partly that reason. The other being I hope to move soon and wouldn't be eligible any longer.

Unless your state has some law that says otherwise, it doesn't matter if you move. If you are unemployed you are eligible. File for unemployment. If the store tries to deny it, tell the unemployment agency you were fired for not following procedures you were never informed of.

SuperDan
12-14-2010, 05:53 AM
Unless your state has some law that says otherwise, it doesn't matter if you move. If you are unemployed you are eligible. File for unemployment. If the store tries to deny it, tell the unemployment agency you were fired for not following procedures you were never informed of.

Exactly. If you're fired, you can apply for unemployment in the state of the place you were fired from, regardless of where you live when you're collecting the unemployment. It also doesn't matter if you were part time or full time, they base the unemployment on an average of what you made per quarter in the last four quarters (at least that's what they do here in Indiana).

Expect to be denied the first time. Appeal it. You usually will be able to collect after the first appeal, unless you were fired for theft or a policy violation and your former employer feels strongly enough about it to argue against the appeal.

Raveni
12-14-2010, 03:18 PM
Expect to be denied the first time. Appeal it. You usually will be able to collect after the first appeal, unless you were fired for theft or a policy violation and your former employer feels strongly enough about it to argue against the appeal.

Absolutely appeal. As many times as you can. I've been on the other side of those hearings enough to know that you will get benefits unless the employer has a rock-solid case that you did something that you knew you were going to get fired for.

And don't feel bad about taking benefits. They won't give you anything that you haven't earned because of your time working on the job. You earned that benefit by working for the company. Don't be afraid to take advantage of it.

tropicsgoddess
12-14-2010, 04:34 PM
That's just bullshit for what they fired you for. I'm glad you at least have something good to look forward to: being home with your family. Definitely go for the unemployment. Sure they may deny you the first time, but appeal for it. Never hurts to try. Keep your head up,sometimes things like this turn out to be a blessing in disguise. :hug:

Aethian
12-14-2010, 09:30 PM
I suppose the customer had bought two TVs by mistake and just used the wrong box when he returned one. He might be shocked if he knew what the consequences were.

It sucks :cry:. I hope the unemployment goes through before the holidays.

I honestly believe this to be what happened.

*snugs hard* Sorry for the bad news so close to Christmas.

icmedia
12-15-2010, 11:45 AM
I suppose the customer had bought two TVs by mistake and just used the wrong box when he returned one. He might be shocked if he knew what the consequences were.

It sucks :cry:. I hope the unemployment goes through before the holidays.

I'm sure that the store has a slightly different view of the scenario...it would be fairly easy for someone who has a broken or stolen television to go buy one, switch the two out, and then return the defective/hot one to the store so that they have a working TV or one with a clean serial number.

PepperElf
12-16-2010, 11:24 PM
i've also seen it used to get around return policies. (it was discussed at PFB)

i.e. person buys item X online and it's broken but the store won't take it back because it was ordered online. so, instead of shipping the item back like they're suppose to... they buy the item again, take it home, switch it out with the online purchase and then return it.

:(

FenigDurak
12-17-2010, 05:16 AM
2 questions:
I was under the impression that when someone is fired they are supposed to be given their final check immediately. I forget where I heard this but would it be a safe assumption that this is not the case?

When I was asked to go to the office, I asked if I had done something wrong and was told no, that it was a type of survey they were doing of various employees about AP processes and policies. It wasn't until we started talking about losses caused by employees that the truth came out. I had been in there for at least 15 minutes before the real issue came out. Do I have any recourse for the misleading/dishonest way I was pulled to the office?

Raveni
12-17-2010, 04:23 PM
In Colorado, your paycheck is due to you "immediately" upon being fired. Of course, "immediately" doesn't mean immediately. It means within six hours of start of next workday, if payroll unit is closed; 24 hours if unit is offsite. The employer decides check delivery, so they have 24 hours to process your last check, and can mail it to your home from their payroll unit out-of state which will take forever this time of year.

You don't really have any recourse for how you were investigated. And you were investigated. They were probably fishing for any sign that you might have done this on purpose and could pay restitution. Since they didn't fire you for dishonesty (which would be easy to deny unemployment benefits for), they fired you for a policy violation. You should definately file for benefits because it will be very hard for them to prove that you knew this policy and knew that not following it would get you fired.