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Yup, I still hate 'em!

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  • Yup, I still hate 'em!

    Cripes what a week...so, we have had a big softball tournament this week, which meant hundreds of teenage girls staying at our property! Fffffffffffffffffffffff.............


    You girls didn't think this one through, did you?

    Let me tell you what the easiest decision I can make is. See, I know you. I know your team, because of the handy jerseys you wore. I know YOU personally, since I had to let you in your room when you forgot your keys. I also know your neighbors, since I have to keep apologizing to them because you're loud as shit. See, these girls were not only loud, but they thought it was funny that they were causing noise complaints. After getting a complaint, they started pounding on the walls to wake up their neighbors.

    They seem to forget that their room is registered under the name of the one girl in there who is the team coach's frigging daughter. Which leads to the easiest decision I can make: calling Daddy Dearest at 2am to report your behavior, and sitting back with the clear knowledge that someone's getting a beating.

    Amazing how there were no problems after that...

    Oh good, a sighting...

    ...and this time, it's a sighting where the employee sucked! I mentioned in another thread how much I hate cab companies...and this morning only reinforced that. A long-term guest that we've had with us for about a month is leaving today, and I scheduled him a cab for 8:30. I left work at 8, but just got a call asking who I'd called...sure enough, they never actually scheduled the freaking cab! Said they had no record we even called.



    We got the guy a new cab in record time, but I guess calling several hours in advance, then calling AGAIN later to confirm the cab just wasn't enough. I hate hate hate hate HATE the cab companies here...

    YOU STOLE MY SHIT!

    Short one...I'm too tired to elaborate fully. Short version is the SC accused a housekeeper of stealing a digital camera from their room, despite the fact that there were 5 kids in the room with her (all part of a softball team, naturally). She's POSITIVE that our housekeeper stole it, despite having another housekeeper helping with the room AND two managers in and out of the room while it was being cleaned. She KNOWS the evil housekeeper stole it.

    Of course, not 2 minutes after screaming this accusation loudly in the lobby, she's back at the front desk saying they found the camera. One of the teens had it, of course. But did she apologize?

    You DO know what site you're reading this on, right?


    I'm going to bed.
    "That's too bad. Hospitals aren't fun to fight through."
    "What IS fun to fight through?"
    "Gardens. Electronics shops. Antique stores, but only if they're classy."

  • #2
    Cab companies here aren't bad -- we have some truly modern cabs that actually take debit cards! -- but we recently had a problem with a wheelchair-accessible cab. Like you we booked in advance. Cab arrived on time to get the group to its destination ... but then we had a 40-minute wait for it to return to take the wheelchair customer (mom) back to her nursing home! Dispatcher said, "Well, we're really busy today; customers need to understand that." Sure. Unfortunately, as far as I can tell, this is the only cab company in the city that offers wheelchair-accesible cabs. Fortunately, we're not likely to need one again for a long time ... (we were taking mom to a restaurant for her 80th birthday).

    I hope the idiot who screamed the accusation against the housekeeper got the most frigid treatment possible for the rest of her stay. And definitely did NOT get, "Thank you for choosing us; please come again."

    Good on you to call Daddy Dearest at 2 a.m. I'm sure whatever his little princess got over the phone at the time was reinforced when she got home.

    One can hope, anyway ...

    Comment


    • #3
      Quoth Pixilated View Post
      Good on you to call Daddy Dearest at 2 a.m. I'm sure whatever his little princess got over the phone at the time was reinforced when she got home.
      Pretty sure she didn't have to wait to get home, since she was the coach's daughter.

      "The Customer Is Always Right...But The Bartender Decides Who Is
      Still A Customer."

      Comment


      • #4
        If these brain-dead children would only listen, there would be no beating tonight...

        They looked at me and said, "Poor man, we cannot sleep without a beating."

        [/Cos]
        I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
        Procrastination: Forward planning to insure there is something to do tomorrow.
        Derails threads faster than a pocket nuke.

        Comment


        • #5
          Quoth Jester View Post
          Pretty sure she didn't have to wait to get home, since she was the coach's daughter.
          *urp*

          Comment


          • #6
            Quoth KhirasHY View Post

            Of course, not 2 minutes after screaming this accusation loudly in the lobby, she's back at the front desk saying they found the camera. One of the teens had it, of course. But did she apologize?

            You DO know what site you're reading this on, right?
            That's where you just say "I'll pass your apology on to the housekeeper" and watch their head explode with having to make the decision of saying "yes please do" accept the fact that you've just made them apologise and acknowledge that everyone knows they were wrong,
            Or say "no" and look like a total jerk in front of everyone for refusing to apologise when they've been proved wrong.
            Be Nicer To Retail Workers 2K18, also known as: stop being an incredibly shitty human to people just doing their job.

            Comment


            • #7
              Quoth dalesys View Post
              If these brain-dead children would only listen, there would be no beating tonight...

              They looked at me and said, "Poor man, we cannot sleep without a good beating."

              [/Cos]
              DAMN IT yoiu get to these good Cosby references way before I can evern log on......
              I'm lost without a paddle and headed up SH*T creek.
              -- Life Sucks Then You Die.


              "I'll believe corp. are people when Texas executes one."

              Comment


              • #8
                Noise Complaints Suck

                I have been working audit for 20 years at various hotels. I really do hate the guests who fully believe that they are allowed to be as loud as they wanna be just cause they are spending "a boatload" of money. I always get the father of the bride yelling at me that he just spent 20 grand at our hotel and too bad so sad they are allowed to party hearty in their room.

                My response: Well sir, these rooms are sleeping rooms. Your neighbors paid for a good night's sleep. You do not have the right to shift your party to the sleeping floors. You just spent 6 hours in our ballroom celebrating a wedding. If you want to continue to party you must take it to our lobby where you won't disturb us at the desk (because we are used to morons like you and turn a deaf ear)

                Yes, I hates them.

                Comment


                • #9
                  With the last few groups like this through my hotel they've had the adults on each room sign a sheet saying they understand the rules (like quiet time, no harassing other guests, no balls/sports equipment in the halls etc.) It's been a godsend.

                  Kids acting up? Call the signing adult on the room give them an option, team STFUs or Team finds a new place to sleep in a sold out weekend. Adults drinking in the hallway? Flash the paper and ask them if they want to be the reason the whole team is being escorted off property by local Police Dept. It's been glorious.

                  Comment


                  • #10
                    When my kids were active in team sports, I despised having to go to tournaments in other cities. Not because of the hotels, they were fine, but because of the other parents. The PARENTS were most often the problem. One mom even told me "I never get to stay in hôtels, so I'm enjoying this as much as possible." Yeah, getting drunk, loud, annoying and behaving like a slut in front of 10 to 12 year old kids... stay classy. Never mind keeping a leash on the kids.

                    At one point I got out of our room and told them that if they wanted to have a chance of making the finals, they had better shut up because their goalie (my son) still wasn't able to sleep because of them. That finally slunk off to their rooms. I was not Miss popularity with the parents.
                    It's not the years in you life that count, it's the life in your years! - Quote from the office coffee cup.

                    Comment


                    • #11
                      Quoth dalesys View Post
                      If these brain-dead children would only listen, there would be no beating tonight...

                      They looked at me and said, "Poor man, we cannot sleep without a beating."

                      [/Cos]
                      Amen, Brother!

                      And why is it always those who are expected to set the example for the other kids (such as the coach's daughter or whomever's daughter) the ones who usually end up causing the most trouble?

                      If I had ever done that while away on an overnight trip, even if my Mom were chaperoning, I wouldn't be alive today if I ever acted like some of these morons.
                      Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

                      Comment


                      • #12
                        Quoth DGoddessChardonnay View Post
                        ... the ones who usually end up causing the most trouble?
                        Cuz I'm a son-of-a-bishop!
                        I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
                        Procrastination: Forward planning to insure there is something to do tomorrow.
                        Derails threads faster than a pocket nuke.

                        Comment


                        • #13
                          Quoth figgyx View Post
                          I have been working audit for 20 years at various hotels. I really do hate the guests who fully believe that they are allowed to be as loud as they wanna be just cause they are spending "a boatload" of money. I always get the father of the bride yelling at me that he just spent 20 grand at our hotel and too bad so sad they are allowed to party hearty in their room.
                          But the other guests spent as much as them at least and they have their right to quiet....

                          Comment


                          • #14
                            Cecily, as a hotel staffer who usually is forced to yell at those drunken idiot parents, thank you!

                            The hotel staff may not have known it happened but I guarantee that they would have appreciated it!

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