Ok, I have a weird one involving customers having a self caused accident at line in Hellmart. Happened in another line that was facing me, so I saw all this directly, but was not directly involved.
Readers beware, it involves an accident to an infant, if this would distress you unduly, read no further, *please*. Bothers me badly even now.
It also involves a WIC order, but that fact is more a side note to the story, and isn't meant to be a debate over whether or how the program should exist, the story is about parenting fail, the method of payment is a side note at best only.
*begin gap*
*end gap*
I am on 4 express one fine evening during the predinner rush. 4 in our store faced 5, the first belted register on the grocery end, and thereby, the busiest normally.
A couple comes thru 5 with 2 carts full of stuff, 3 children, one of whom is an infant in a carseat propped on the seat portion of cart # 2. Family has 5-6 WIC checks to fill, and what appears to be an ordinary order, involving diapers, etc. Mom is manning cart # 1, organizing the orders and wrangling her older children, who are young grade schoolers. She notifies Dad, who is carrying babe in the crook of one arm, that they need to trade out a couple of items in the last order, and would he go fetch them please? Dad places babe in carseat and heads out.
A moment later I look up from checking out a customer's bread/eggs/etc. to see that baby is doing the inchworm thing in his carseat and tumbles out before anyone could catch him. Baby falls on his head, straight onto the floor.
Dad didn't buckle him into the seat.
Mom snatches him up off the floor and cradles him. Baby gives a couple of weak wails and a gulping sob or two, then quiets. I summon the CSM and give her the bullet on the situation. She speaks to the mother and offers to call the ambulance. Mom refuses. Mom also reports baby is to be operated on the next day for something to do with his skull sutures. (the plates in his head are growing together wrong, the spaces between these plates are called sutures. /medicalese)
Mom and Dad finish entire order, still refusing ambulance and take it all home to put away, saying they will take baby to hospital tomorrow. Never heard anything about what happened after that. CSM took my report and the report of the cashier on 5 and told us if there were anymore questions we'd be let know, but nada.
Readers beware, it involves an accident to an infant, if this would distress you unduly, read no further, *please*. Bothers me badly even now.
It also involves a WIC order, but that fact is more a side note to the story, and isn't meant to be a debate over whether or how the program should exist, the story is about parenting fail, the method of payment is a side note at best only.
*begin gap*
*end gap*
I am on 4 express one fine evening during the predinner rush. 4 in our store faced 5, the first belted register on the grocery end, and thereby, the busiest normally.
A couple comes thru 5 with 2 carts full of stuff, 3 children, one of whom is an infant in a carseat propped on the seat portion of cart # 2. Family has 5-6 WIC checks to fill, and what appears to be an ordinary order, involving diapers, etc. Mom is manning cart # 1, organizing the orders and wrangling her older children, who are young grade schoolers. She notifies Dad, who is carrying babe in the crook of one arm, that they need to trade out a couple of items in the last order, and would he go fetch them please? Dad places babe in carseat and heads out.
A moment later I look up from checking out a customer's bread/eggs/etc. to see that baby is doing the inchworm thing in his carseat and tumbles out before anyone could catch him. Baby falls on his head, straight onto the floor.
Dad didn't buckle him into the seat.
Mom snatches him up off the floor and cradles him. Baby gives a couple of weak wails and a gulping sob or two, then quiets. I summon the CSM and give her the bullet on the situation. She speaks to the mother and offers to call the ambulance. Mom refuses. Mom also reports baby is to be operated on the next day for something to do with his skull sutures. (the plates in his head are growing together wrong, the spaces between these plates are called sutures. /medicalese)
Mom and Dad finish entire order, still refusing ambulance and take it all home to put away, saying they will take baby to hospital tomorrow. Never heard anything about what happened after that. CSM took my report and the report of the cashier on 5 and told us if there were anymore questions we'd be let know, but nada.
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