Aggressive salesman insults me to try sell

[HotelMinion]

So I was in the mall looking for outfits to buy for my vacation next month, and couldn't believe how expensive everything was. I was expecting clothes to be $50 at most per item. It was more like $100 per item. So while I was looking around for a sale when I wandered in a shop for beauty creams and lotions.
A girl offered me a flier, and she seemed unaggressive so I took it. She told me about their products. Now I've had skin problem for as long as I can remember, and nothing seems to cure it totally. So I was interested and I agreed to buy some toner and moisturizer for $150. She said it was a year's supply worth, and I was skeptical but didn't want to return home empty handed so I decided to buy it.
Everything was nice and peachy and I turned to leave, and was immediately jumped on by Aggressive Salesman (AS). Before I knew it, he steered me to a chair and started putting this mask on me without asking. Now, I've worked in sales before, so I'm no spring chicken to their techniques. But I've never dealt with a salesman as more aggressive as he. Basically, he wanted me to drop $2K for some anti aging mask that I didn't see really made much difference. He then started spitting at me, literally, how old and wrinkly and saggy I looked (gee thanks), and how much I needed this, and how men would be flocking to me if I bought it. When I said no, he started asking me all kinds of personal questions, like when my birthday was and claiming that, he, had the same. I said no again more firmly. I would've left at that point but it was impossible unless I pushed him out of the way and I didn't want to get in trouble. I would've told him to move, but he would ramble everytime I tried to speak and I was raised that speaking while another spoke was rude. It's so ingrained in me that I couldn't do it if I tried. -_-
Then he started adding all sorts of stuff, such as a set for each member of my family, even the males. I laughed at him and said that I doubted my dad and brother would use face creams, they'd see it as too "girly" and he got even more scary and his tone of voice went up louder until he was practically yelling in my face.
Finally, after hours of this, he moved out of the way and I got up to go. Even then he was still shouting at me "deals". Some people were staring (the other employees and customers) at him and throwing me sympathetic looks, but no one did anything. I said, "No thanks, bye!" and he said, "OK! BYE!" angrily.
I was so shocked that anyone would try to sell something in such a mean manner that I called everyone I knew and told them, and they were all like, "Wow."
Turns out that he was the owner, not a salesman, according to the nice girl that sold me the moisturizer. I really hope she was joking. BTW, the products work great! ^.^

[Willis]

I don't know how you put up with that shit for so long. I've learned that people like him have to be handled differently than others. You said "I said no again more firmly. I would've left at that point but it was impossible unless I pushed him out of the way and I didn't want to get in trouble."

I'm sorry but what you went through I would've pushed him out of the way instead of enduring more abuse from him. He either would've got pushed out of the way or I would've been gunning relentlessly to get him fired for what he did. There's no excuse for his behavior and either get out of the way or be taught a lesson. There's usually a few options but generally it's the easy or the hard way. To dispose of people like him quicker the hard way is pretty much what they seem to react too. Him being pushed out of the way would've been the easy and nice way.

[jennie]

If he was the owner, *could* he have been fired? Just a ?...

[Hanzoku]

We had something like this when we were in Las Vegas a few years ago on vacation for a friend's wedding. We were in one of the hotels in the vendor alley, and my girlfriend was interested in some of the temporary tattoos. She was discussing it with the booth owner, and he was eager to sit her down, showed her a tattoo, and then started applying it. Around that point, she finally spoke up and said she didn't want that one.

Wow, he turned from nice to mean in a heartbeat. He started trying to badger us to pay for the tattoo that he started applying without her agreement, only to get laughed in his face. He also refused to provide anything to clean off the half-applied tattoo - (it was a design she really wasn't interested in). We ended up having to go to a nearby bathroom and try to wipe off as much as possible with water from the tap and paper towels, but it still took a few weeks for it to fade away fully.

[XCashier]

Turns out that he was the owner, not a salesman, according to the nice girl that sold me the moisturizer. I really hope she was joking. BTW, the products work great! ^.^

I don't care how well the products work; if some jackass salesman treated me like that, I'd demand a refund right then and there. I refuse to put a single penny into the coffer of a guy like that. Doubly so if the guy is the owner; he should know better than to treat customers like that!!!

[Zellie Crescent]

Any time I'm in the mall and there's one of those booths in the middle and there's someone off to one side, I quickly dart to the other side just to keep going without being bothered be them. It sucks when there's 2 people working them especially around Christmas, I had to duck into a store until he got someone else. Seriously, unless I come up to you then leave me the hell alone!

[thatcrazyredhead]

Before I knew it, he steered me to a chair and started putting this mask on me without asking.

Next time something like this happens, just yell "ASSAULT!!!" as loudly as you can. Seriously, where do people get the idea it's ok to touch strangers without their permission?

[Ben_Who]

I don't know what they're demanding of the salesmen at one particular kiosk in the mall, but they're getting pretty desperate. Last year, my roommate and I were just passing by, and they grabbed his wrist, slammed it down on the counter, and started rubbing lotion into the back of his hand - without a single word of introduction or anything remotely resembling a sales pitch. Oh hell yes, assault.

I doubt that same booth is there - they come and go so quickly - but some of the other booths, like the guys at the cell phone kiosk, have the same look of desperation in their faces. Telling them that my cell phone needs are met for the next two years is like informing them of a death in the family. I've been practically chased by people selling hair extensions, and last week found my path linebacker-blocked by a woman selling those flannel things that apparently go in the microwave. Meanwhile, the guys selling the utensils and T-shirts that I might actually be interested in are sitting there reading a magazine and leaving me to browse in peace. I got a "Let me know if you see anything you're interested in" from one of them yesterday.

[Seshat]

Anyone who touches me would get SUCH a yelling at by my family! And that's after the yelp of pain from me.

For not just your sake, but the sake of more fragile people, get help from friends and family to get over your 'niceness'. Learn to order - even demand - that people who touch you without your permission back off.

Did you actually have any interest in the face mask? That he stole - yes, stole - hours of your time is even worse. And what if you had allergies to stuff in the mask? Lots of people have allergies to stuff in masks like that.

Basically, you were subject to assault and time-theft: in such a case, it's perfectly polite to shout "GET OFF ME YOU FILTHY SOFA!"

(Or, you know, an actual insult. But it really confuses the heck out of people when you call them a sofa. )

[raudf]

I have family members who are allergic to skin care products.. and I have psoriasis. We try to be polite, usually just saying, "Allergic," and keep on trucking. The one time someone grabbed ME to try and slather a lotion on, I yanked back and said, "What part of ALLERGIC do you not get? The part where I SUE YOU?" She was lucky I had my other arm full of stuff that I didn't want to break.. or she'd been pulling back a stump. I don't like being touched.

[Pagan]

I've gotten to the place where I have no cumpunction over bitching them out in the middle of the mall if they carry on after I've said "no, thank you".

I've been practically chased by people selling hair extensions,

Since I've grown my hair out again, I've been getting annoyed by the hair straightening iron people. They get such a look of disappointment when they ask me how long it takes me to straighten my hair only to find out it's naturally this poker-straight....

[Captain Trips]

Assault? Yes, but I'd go further - "unlawful detainment" I believe is the term for temporary kidnapping. Yes, that's what he did to you - he forced you to stay against your will by power of intimidation.

I'd look into filing charges. Warning, though: I am not a lawyer, perhaps you would be better off not taking legal advice from me. But what he did to you was definitely wrong, and quite probably illegal.

[Eisa]

That would have pissed me off so much. No, you don't get to just shove someone into a chair and start putting some kind of mask on them. What a twat!

I'm also allergic to aloe vera, and a lot of stuff has aloe vera in it, so if it did, well thanks for giving me hives and making my face swell up, asshole.

[protege]

I doubt that same booth is there - they come and go so quickly - but some of the other booths, like the guys at the cell phone kiosk, have the same look of desperation in their faces. Telling them that my cell phone needs are met for the next two years is like informing them of a death in the family.

At least you can have fun with some of them. After being told that my somewhat-old flip phone "wasn't going to last much longer" by someone at Verizon, I wasn't happy. Even less so, when she insisted that I needed to upgrade, since the new phones have more features. I put her in her place, when I loudly commented that why the hell should I buy a phone with more features...when I don't use most of the features my phone has now? No answer for that one

I don't know why sales people--especially *commissioned* sales people--think it's a good idea to insult customers. There are plenty of businesses that will be happy to take our money, and *not* be douches about it.

[Kiwi]

I had a manager when I worked at a make up counter who would take the product of the day, a make up brush and would go up to people and start applying it without asking. She thought her sales staff were "lazy" for not wanting to do the same.

That is assult and customers would RUN from her.