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Sure, I'm asking for ID to make you mad (language)

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  • Sure, I'm asking for ID to make you mad (language)

    Just a short ID story. This guy seriously cheesed me off. He comes up and is like “I had a cabin on (two days ago) and I need to check in to my new cabin. Is it the same one?”
    “I don't know, let me check.” I look it up and tell him the room number. It's a different cabin. He seems satisfied with this. “Okay, I'll need to see a photo ID and a credit card.”
    “The credit card is the one you have on file.”
    “Yes, we do have a credit card on file, but I need to physically swipe a card to prove that you were here, and for incid-”
    “Okay, okay.” He shoves his card at me angrily.
    I wait.
    He stares at me.
    I wait some more.
    “I'll need to see a photo ID as well.”
    “I was just here! They checked me in to (room number) on (day two days ago)!”
    “Yes, I'm aware of that, but I did not personally check you-”
    “I was just here two days ago!”
    At this point I gave up on seeing the ID and said “Okay, can you verify the address?”
    “YOU HAVE IT ON FILE!”
    “I know that. Could. You. Please. Say. The Address. To me.”
    “(sulkily states address)”
    I resume my friendly demeanor and check him the rest of the way in with no problems.

    Seriously, people? WHAT IS SO FUCKING HARD ABOUT THIS??? I DID NOT CHECK YOU IN, I DON'T KNOW YOU FROM ADAM, AND YOU'RE GETTING HUFFY WITH ME FOR PROTECTING YOUR INFORMATION AND YOUR RESERVATION??? And what makes you think you're so fucking special that, like, time STOPPED two days ago when you checked in for the desk clerk who checked you in to pull me aside from whatever I was doing and say "This is Mr. So-and-So, and we don't ever ask for his plastic because he's speshul!"???
    "Only in our dreams are we free. The rest of the time we need wages." - Terry Pratchett
    Emissary of Minong - my blog and its Facebook page

  • #2
    I have made it clear to my guests that if you don't present an ID for me to view, you do not get a room. The more reluctant you are to show me, the more likely I will feel the need to photocopy it, just to make sure you don't steal anything from the room.

    SC
    "...four of his five wits went halting off, and now is the whole man governed with one..." W. Shakespeare, Much Ado About Nothing Act I, Sc I

    Do you like Shakespeare? Join us The Globe Theater!

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    • #3
      Call them out on it.

      "Sir, do you seriously believe I'm asking for ID because I want you to get upset?"

      "Um err..."

      Comment


      • #4
        In my industry, it's a very simple rule: if I ask you for ID and you can't or won't provide it, guess what? You're not getting a damn drink. Don't like it? Not my problem. Take it up with the folks in Tallahassee who make up the LAWS I work under. It's not company policy, Jacko, it's the fucking law. So pony up the ID, pal.

        And no, no amount of cursing, whining, sulking, bitching, yelling, complaining, begging, flirting, threatening, cajoling, wishing, hoping, puppy dog face making, or demanding is going to change that.

        "The Customer Is Always Right...But The Bartender Decides Who Is
        Still A Customer."

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        • #5
          Same thing happens to people that come into the ER more often than normal. The poor registration clerk goes in and HAS to get them to verbally verify things unless they are physically unable to. So MANY people bitch and mutter "its already there, I was just here, heres my ID, I dont want to talk to you" and etc. As if speaking for a grand total of 30 seconds is too much to ask.

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          • #6
            I know what you mean. I don't see what the big deal is about ID's. Where I work, if somebody is buying tobacco or alcohol, and you ask for ID they freak the F out. It's like they think they're so special that they are immune to the law...don't get it..
            “I myself have never been able to find out precisely what feminism is: I only know that people call me a feminist whenever I express sentiments that differentiate me from a doormat.”
            ― Rebecca West

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            • #7
              I get these people on the phone. I ask for their phone number first...it's how we look up their account. Then I ask for their name; they have to give it to me, not the other way around. And I'll get, "You have it there." Yes, I know that, and I have to verify it! Doesn't seem like such a tough question to me.
              When you start at zero, everything's progress.

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              • #8
                When I was at MajorBank I was always shocked when the bankers would tell me about customers who pitched fits over showing ID. Ummm, this is your money we're talking about! Do you want us to give your personal banking information to just anybody?
                At the conclusion of an Irish wedding, the priest said "Everybody please hug the person who has made your life worth living. The bartender was nearly crushed to death.

                Comment


                • #9
                  Quoth mathnerd View Post
                  When I was at MajorBank I was always shocked when the bankers would tell me about customers who pitched fits over showing ID. Ummm, this is your money we're talking about! Do you want us to give your personal banking information to just anybody?
                  But SCs only care about being mildly inconvenienced RIGHT NOW. Why worry about having your card information jacked down the road when you could shave a whopping fifteen seconds off your day by refusing to flash your ID?

                  Comment


                  • #10
                    Quoth Dentarthurdent View Post
                    “Okay, I'll need to see a photo ID and a credit card.”
                    “The credit card is the one you have on file.”
                    “Yes, we do have a credit card on file, but I need to physically swipe a card to prove that you were here, and for incid-”
                    “Okay, okay.” He shoves his card at me angrily.
                    “I'll need to see a photo ID as well.”
                    “I was just here! They checked me in to (room number) on (day two days ago)!”
                    So it's OK with him if some scammer, knowing that he's been there a few days ago and has his card and ID on file, checks into customer's room (at a sold-out resort), leaving no room for the actual customer, and has it billed to customer's card?

                    Quoth Jester View Post
                    In my industry, it's a very simple rule: if I ask you for ID and you can't or won't provide it, guess what? You're not getting a damn drink.
                    So you're saying that, if I can't provide ID after you ask for it, I'm not getting my Shirley Temple?
                    Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

                    Comment


                    • #11
                      Grr... those kind of SCs really get on my nerves. Where I work, they're the idiots going, "But I come here all the time and you ID me every time!" In that case, sweetheart, I'd have thought you'd have the brains to produce your ID then if every time you come here I ID you! Then again, your claim that you come here "all the time" is suspect seeing as I can't remember ever clapping eyes on you in my life!
                      People who don't like cats were probably mice in an earlier life.
                      My DeviantArt.

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                      • #12
                        Quoth wolfie View Post
                        So you're saying that, if I can't provide ID after you ask for it, I'm not getting my Shirley Temple?
                        Remember: the bartender controls your access to any drink, not just the booze, when you choose to give their establishment your patronage. If you piss off the bartender, prepare to go thirsty.
                        PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

                        There are only Four Horsemen of the Apocalypse because I choose to walk!

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                        • #13
                          Quoth Jay 2K Winger View Post
                          Remember: the bartender controls your access to any drink, not just the booze, when you choose to give their establishment your patronage. If you piss off the bartender, prepare to go thirsty.
                          Just as the cashier at the grocery store or convenience store has the control whether or not you get your booze on.

                          But of course, remember how well logic flies with SC's . . .
                          Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

                          Comment


                          • #14
                            Quoth DGoddessChardonnay View Post
                            Just as the cashier at the grocery store or convenience store has the control whether or not you get your booze on.
                            I'll admit to having gotten a little pissy when a friend (who was only about 22) drove me into town (which is a two-hour drive) and I went through the checkout lane with, like, a six-pack of hard cider and some Framboise Lambic, and not only did I get carded, but the cashier demanded to see my friend's ID as well, because she had seen her talking to me in passing as she walked to the back of the store to use the restroom. So I essentially had to leave all my groceries there, get out of line, and go track her down, simply because she'd had a brief conversation with me.
                            "Is your friend over 21?"
                            "Huh? Um, I guess so. She was talking about a party at which she got drunk on the way here."
                            "I need to see her ID."

                            We did eventually get to leave with my booze, but...I don't know. I guess it looked like I was buying booze for her or something, because she looked young. At any rate, I didn't take it out on the cashier, other than an exasperated "Well, SHE'S not going to drink it, we're not even that good of friends!"

                            I was also carded, along with the friend who was driving me, repeatedly in my home state, Michigan, when buying bottles of non-alcoholic wine and spumante. On both occasions, the friend who was with me was carded as well. I asked why they were carding us when the label clearly said "non-alcoholic" and just got non-answers.
                            "Only in our dreams are we free. The rest of the time we need wages." - Terry Pratchett
                            Emissary of Minong - my blog and its Facebook page

                            Comment


                            • #15
                              Quoth Dentarthurdent View Post
                              but the cashier demanded to see my friend's ID as well, because she had seen her talking to me in passing as she walked to the back of the store to use the restroom. So I essentially had to leave all my groceries there, get out of line, and go track her down, simply because she'd had a brief conversation with me.
                              Sometimes its easy to see this and thing that the second person went away *so* you didn't get ID'd when buying for them/both of you.... Had that happen before. Cashiers do get over paranoid due to the way some companies seem to rant about failing an ID sting could pretty much ruin your life!
                              I am so SO glad I was not present for this. There would have been an unpleasant duct tape incident. - Joi

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