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I don't care about the law, I want what I want NOW!

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  • I don't care about the law, I want what I want NOW!

    We've all heard this one before.

    Me: Your ever loving rum drinking wage slave
    SC: The pimple on life's pasty bum

    Me: Aperture Labs and cable services, this is Redbeard, how can I hep you?
    SC: Yes, I want TV and internet at this address XXXXXXX
    Me: All right, let's just pull that up....okay, looks like we have a current customer active at that address, are you just moving in?
    SC: No, I just want my own account.
    Me: Okay, unfortunately by California Law I am only able to have one account per address, so I'm sorry to say I won't be able to connect you unless the other account is disconnected first
    (Note: This wasn't law per se, but my company's licensing for CA. this has since changed, but at the time there was not way around it)
    SC: Whatever, just hook me up. I know you can!
    Me: Sadly enough, I can't. I would love to get an account set up for you, but to so I would have to break the law.
    SC: (I shit you not, she was actually GROWLING at me through the phone at this point) I DON'T CARE! I want MY services and I want them on NOW! give me a supervisor!
    Me: Miss, I need you to take a breath and listen to what I'm telling you please
    SC: SUPERVISOR!
    Me: Okay, I tried to be nice about this. I am not going to get you a supervisor so that you can demand an ILLEGAL action. One that would cost me my job. That's called fraud, do you understand this? It's not going to happen. So, unless you have any questions about LEGAL actions you would like, or services at another address than we're done here.
    SC: Blargety whargle.......fine. *click*

    Oh, Entitlement Whores, how I love thee. And having a boss that backs me up when I make statements like that.

  • #2
    Strange law, but then it takes time for the law to catch up to the ever changing technology. Bet the original law was in place before internet and phone services came over cable.

    Still the law is the LAW! Change it don't break it.

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    • #3
      Quoth Redbeard View Post
      Me: Aperture Labs and cable services, this is Redbeard, how can I hep you?
      Please note that we have added a consequence for suckiness. Any demands for illegal activities will result in an unsatisfactory mark on your account followed by death.
      To right the countless wrongs of our days... We shine this light of true redemption, that this place may become as paradise...Oh, what a wonderful world such would be...

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      • #4
        Channeling GLaDOS, there?
        I am no longer of capable of the emotion you humans call “compassion”. Though I can feign it in exchange for an hourly wage. (Gravekeeper)

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        • #5
          I can understand the law, after one of my friends worked a call center based on electricity. "Main" account would run up a huge debt, so another member of the household would open an account in their name.. and repeat until they'd cycled through all the adults in the household.

          That said, when told it's against the law, shut up and deal. No minimum wage peon is going to be willing to risk jail and/or a huge fine to abet you in being stupid. Nor does the company honestly pay them enough to deal with you being a bitch on top of being denied.
          If I make no sense, I apologize. I'm constantly interrupted by an actual toddler.

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          • #6
            I was reminded of the Tessalecta: "You will experience a tingling sensation and then death."

            Comment


            • #7
              Quoth raudf View Post
              "Main" account would run up a huge debt, so another member of the household would open an account in their name.. and repeat until they'd cycled through all the adults in the household.
              Some people go even farther than that, and put it in their kids' names. Then their kids grow up and find out their credit is fucked because of some debt they didn't even know they had.

              The lady that lived upstairs from me in my old apartment had her electricity in her daughter's name. I found out when some of her mail was put into my box by mistake. She told me she had to do it that way, because her ex-husband had ruined her credit. I'm not sure what to think about that, but I'm hoping she was actually paying the bill and not letting her daughter's credit get ruined.
              Sometimes life is altered.
              Break from the ropes your hands are tied.
              Uneasy with confrontation.
              Won't turn out right. Can't turn out right

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              • #8
                What's sad is most kids don't report their parents when they find out about the bad debts.

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                • #9
                  Quoth Aethian View Post
                  What's sad is most kids don't report their parents when they find out about the bad debts.
                  But vindictive ex-wives do when they find their exes have been using their kids' names to run up bad debt.

                  I have a tiny bit of a mean streak.
                  At the conclusion of an Irish wedding, the priest said "Everybody please hug the person who has made your life worth living. The bartender was nearly crushed to death.

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                  • #10
                    Quoth mathnerd View Post
                    But vindictive ex-wives do when they find their exes have been using their kids' names to run up bad debt.

                    I have a tiny bit of a mean streak.
                    I like you! I love your mean Streak!!!

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                    • #11
                      The only reason my brother escaped prosecution for using my name and SS# to get utilities when he lived in the neighboring state is that by the time I discovered it he had moved out of that state and the amount was too small to warrant extradition. Had he still lived there I would have pressed charges. He claims he had a roommate that was not on the lease who did it (yeah, right...). I still have a copy of the police report I filed if I ever need it though.

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                      • #12
                        Quoth Teskeria View Post
                        I like you! I love your mean Streak!!!
                        I'm generally a very nice person, but mess with my kids and you'll wish you got mauled by a herd of crocodiles instead.
                        At the conclusion of an Irish wedding, the priest said "Everybody please hug the person who has made your life worth living. The bartender was nearly crushed to death.

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                        • #13
                          Quoth mathnerd View Post
                          I'm generally a very nice person, but mess with my kids and you'll wish you got mauled by a herd of crocodiles instead.
                          Darn right!

                          As I say - Mess with me, I'll wait for karma to get you. Mess with my boy and you'll find that I am karma.
                          Engaged to the sweet Mytical He is my Black Dragon (and yes, a good one) strong, protective, the guardian. I am his Silver Dragon, always by his side, shining for him, cherishing him.

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                          • #14
                            Quoth MadMike View Post
                            Some people go even farther than that, and put it in their kids' names. Then their kids grow up and find out their credit is fucked because of some debt they didn't even know they had.

                            Ran into a similar situation with some not so savory neighbors who'd moved into the house next door a little over 20 years ago (Mom's last ex was still with us and he left in '93, so this was around '91 or '92.)

                            I've probably mentioned this rowdy group before - single mom working nights at a local hospital, two grown daughters each with a small boy around the same age (these sisters would get into loud physical arguments for the entire neighborhood to see about who was better at scoring drugs!) One of the girls had a live-in b/f who worked security at the county courthouse living with them as well - not only did she have a son by some other dude (a former pimp was the rumor) but she'd had a baby girl with this guy (the live in one.)

                            They'd lost their home phone service and were using ours for necessary calls (doctor's appointments, preschool, et al) which we didn't mind at the time.

                            But then one day, I was home from work when someone called from Cable Company (they also had Cable Company service just like we did) but instead of me (bill at our house was in my name at the time) the rep asked for "Gladys" (not child's real name) Neighbor'slastname.

                            I told them they must mean "Glenda", Gladys' mother. The rep insisted she was looking for Gladys. So I told her that would take a bit of time - Gladys was only 6 months old and it'd be awhile before she was able to talk.

                            The rep thanked me and hung up. The neighbors didn't have their cable long after that.

                            Wasn't too much longer after Mom put an end to their using our phone as well - especially after a visit from two local police detectives investigating a vehicle break in not far from local big hospital. They traced phone numbers from the missing mobile phone and ours had shown up. We sent them to talk to the neighbors - both sisters came over and wouldn't answer the detectives' questions and moseyed back to their house. Mom took the phone off the front porch and put it inside the house and ended loaning the phone out.

                            They didn't stay next door too long after that either.
                            Last edited by DGoddessChardonnay; 03-04-2014, 10:02 PM.
                            Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

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                            • #15
                              Some people go even farther than that, and put it in their kids' names. Then their kids grow up and find out their credit is fucked because of some debt they didn't even know they had.
                              I wonder if the credit agencies would care if the now-grown-up kid could prove that he/she was too young to have signed up for cable or whatever at the time...
                              When you start at zero, everything's progress.

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