I started a new job and now work in a clothing/home and furnishing store set within a large garden centre. My first day was the day before yesterday. We had all the stuff delivered in a huge truck early on wednesday morning, so there were boxes EVERYWHERE. We had all the fixtures and fittings come at the same time too. We had builders working away. Things were everywhere. It was pure chaos.
Now, there's an exit where our shop is (for the garden centre), which has just recently been blocked off (we're using it atm because it's convenient for us). But customers, rather than use the new exit that is right NEXT to the tills in the garden centre, decided to use the one that has been blocked off. To get to that door, they had to climb over boxes and drills and other things, oblivious to us (there were at least 15 of us working in the home furnishing part of the shop) telling them to use the other exit. Jesus Christ.
Then there were the customers who just came waltzing into the store and looking through all the stuff we'd half-placed onto the shelves, while we were trying to merchandise it all. Bear in mind, there were still builders, cardboard boxes, heaps of items such as bedlinen and curtains that hadn't got places, and you could tell that the shop wasn't open for business. Most customers understood, but some were entitled. One woman, when asked to please leave, turned round and said, "Well I'm here now, and I'm going to browse!" We tried to tell her it was dangerous and was still under construction, but she said "I'll leave when I want to!" I don't know what happened after that because I was called to do another job, but when I looked about five minutes later, she'd gone.
Then yesterday there was this woman and, I assume a friend, trying to use the blocked off exit today. Granted, everything had been mostly finished, but you still couldn't get out! And the shop was STILL under construction. Anyway, her car was apparently JUST outside that door and it's so UNFAIR that we're making them walk ALL the way to that other exit. She was moaning to everyone she clapped eyes on, including me, that this was bad service (haha we've all 'committed bad service' and we weren't even open yet. ROFL) and then kept moaning as she and her friend walked to the other exit.
It's opened today and my first actual shift is in 4 hours time. I am sure there will be a few customers who grate on my nerves in the future haha.
Now, there's an exit where our shop is (for the garden centre), which has just recently been blocked off (we're using it atm because it's convenient for us). But customers, rather than use the new exit that is right NEXT to the tills in the garden centre, decided to use the one that has been blocked off. To get to that door, they had to climb over boxes and drills and other things, oblivious to us (there were at least 15 of us working in the home furnishing part of the shop) telling them to use the other exit. Jesus Christ.
Then there were the customers who just came waltzing into the store and looking through all the stuff we'd half-placed onto the shelves, while we were trying to merchandise it all. Bear in mind, there were still builders, cardboard boxes, heaps of items such as bedlinen and curtains that hadn't got places, and you could tell that the shop wasn't open for business. Most customers understood, but some were entitled. One woman, when asked to please leave, turned round and said, "Well I'm here now, and I'm going to browse!" We tried to tell her it was dangerous and was still under construction, but she said "I'll leave when I want to!" I don't know what happened after that because I was called to do another job, but when I looked about five minutes later, she'd gone.
Then yesterday there was this woman and, I assume a friend, trying to use the blocked off exit today. Granted, everything had been mostly finished, but you still couldn't get out! And the shop was STILL under construction. Anyway, her car was apparently JUST outside that door and it's so UNFAIR that we're making them walk ALL the way to that other exit. She was moaning to everyone she clapped eyes on, including me, that this was bad service (haha we've all 'committed bad service' and we weren't even open yet. ROFL) and then kept moaning as she and her friend walked to the other exit.
It's opened today and my first actual shift is in 4 hours time. I am sure there will be a few customers who grate on my nerves in the future haha.
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