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Since we're going into 4/20 weekend, we've been told to start warning people early about hotel rules, since some of them are here all weekend. So, we get to really emphasize things like "no noise after 10pm", "no parties in the rooms", and of course the usual "the entire hotel is non-smoking." Now, never mind the fact that any reservations agent who works at our company always states that a room is a "non-smoking (whatever) with a king/2 queen bed(s)". And never mind that our website not only notes that the building is non-smoking in its entirety, but also states that every room is Non-Smoking in the room name. And never mind that third party websites like Priceline and Expedia ALSO state, in multiple places, that we are non-smoking. But we also have a big-ass sign on the front desk, and multiple signs in every room stating that you can't smoke here, and there's a $250 cleaning fee if you do so.
People. Are losing. Their fucking. Minds.
"NO ONE TOLD ME ABOUT THAT!!! LOOK, IT DOESN'T EVEN SAY ON MY CONFIRMATION EMAIL! (holds out phone)"
Me: Actually, if you look here, it states your room is a Non-Smoking King, and down here 2 lines further it states the hotel is non-smoking.
"........"
Repeat that conversation ad nauseum, since I've had it about 30 times in the last hour, not only with people checking in, but also people calling around looking for reservations. It wouldn't bother me so much if our hotel was near the areas where the big 420 events were going to be happening on Sunday, but we're not. We're not even close to one of them. We are well outside their convenient range, so why come all the way out here just to get high in a hotel when you could go downtown, walk to the fun events, get high/drunk, then walk back and not have to worry about a taxi? Granted, you can't smoke at those properties either, but that means they still have all the advantages of convenience that we don't.
Seriously people, go bother someone else.
People. Are losing. Their fucking. Minds.
"NO ONE TOLD ME ABOUT THAT!!! LOOK, IT DOESN'T EVEN SAY ON MY CONFIRMATION EMAIL! (holds out phone)"
Me: Actually, if you look here, it states your room is a Non-Smoking King, and down here 2 lines further it states the hotel is non-smoking.
"........"
Repeat that conversation ad nauseum, since I've had it about 30 times in the last hour, not only with people checking in, but also people calling around looking for reservations. It wouldn't bother me so much if our hotel was near the areas where the big 420 events were going to be happening on Sunday, but we're not. We're not even close to one of them. We are well outside their convenient range, so why come all the way out here just to get high in a hotel when you could go downtown, walk to the fun events, get high/drunk, then walk back and not have to worry about a taxi? Granted, you can't smoke at those properties either, but that means they still have all the advantages of convenience that we don't.
Seriously people, go bother someone else.
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