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Hello, I am new to the forum, I currently work loss prevention for a major retailer.
This story of a brilliant example of humanity comes from my experience at another retailer who I used to work the men's clothing department for. It was common practice for management to under staff the store so it was very common for me to have to zone three departments, stock them, do customer service and work the til.
In this instance, I was working the men's department attempting to zone, and covering hard lines and shoes. We had a genius cashier, we'll call him A. A was from Afghanistan, extremely friendly and spoke 7 languages fluently.
A flagged me down to the til from my department and pointed to a small woman with a boy entering my department and told me she needed help in shoes. I approached the woman and said, "Howdy, I am (J), and A at the register told me you may need help in shoes."
"Can you show me clearance shoes?"
I said, "Sure thing."
I fear this was the woman's first introduction to the English language, all be it with a southern greeting, because she immediately dropped her head squinted her eyes and yelled, "What did you just say to me?!"
I have a low voice and have been known to mumble, so I chalked it up to my speaking skills (though at this point I had been working on the radio as a DJ for 2 years.) So I repeated my affirmation in case she had thought I called her a thunder c$&!.
We had reached the shoes department.
"Ok, ma'am clearance shoes are normally looked in these two aisles here."
She reeled back and bellowed at me, "LITTLE BOYS CLEARANCE."
She had begun to tickle my backside, but I bit my lip and said, "I am sorry, little boys clearance is this aisle here"
She responded by yelling, "Do you even work in this department?!"
My calm broke and I snapped and said in a level tone smiling like a Cheshire Cat, "No ma'am I don't, and the attitude is not appreciated."
Thunder C replied, "I want to talk to your manager."
I said, "Sure thing."
I fetched the assistant manager, D, and told her a customer wanted to see her about me and I didn't want to be anywhere near the lady.
D left to see the customer and I zoned hard lines, fearing my smart off was going to get me canned.
D walked up to me an hour later and said, "J your off the hook, she cussed me out and threw a boot at my head."
Thanks for reading!
This story of a brilliant example of humanity comes from my experience at another retailer who I used to work the men's clothing department for. It was common practice for management to under staff the store so it was very common for me to have to zone three departments, stock them, do customer service and work the til.
In this instance, I was working the men's department attempting to zone, and covering hard lines and shoes. We had a genius cashier, we'll call him A. A was from Afghanistan, extremely friendly and spoke 7 languages fluently.
A flagged me down to the til from my department and pointed to a small woman with a boy entering my department and told me she needed help in shoes. I approached the woman and said, "Howdy, I am (J), and A at the register told me you may need help in shoes."
"Can you show me clearance shoes?"
I said, "Sure thing."
I fear this was the woman's first introduction to the English language, all be it with a southern greeting, because she immediately dropped her head squinted her eyes and yelled, "What did you just say to me?!"
I have a low voice and have been known to mumble, so I chalked it up to my speaking skills (though at this point I had been working on the radio as a DJ for 2 years.) So I repeated my affirmation in case she had thought I called her a thunder c$&!.
We had reached the shoes department.
"Ok, ma'am clearance shoes are normally looked in these two aisles here."
She reeled back and bellowed at me, "LITTLE BOYS CLEARANCE."
She had begun to tickle my backside, but I bit my lip and said, "I am sorry, little boys clearance is this aisle here"
She responded by yelling, "Do you even work in this department?!"
My calm broke and I snapped and said in a level tone smiling like a Cheshire Cat, "No ma'am I don't, and the attitude is not appreciated."
Thunder C replied, "I want to talk to your manager."
I said, "Sure thing."
I fetched the assistant manager, D, and told her a customer wanted to see her about me and I didn't want to be anywhere near the lady.
D left to see the customer and I zoned hard lines, fearing my smart off was going to get me canned.
D walked up to me an hour later and said, "J your off the hook, she cussed me out and threw a boot at my head."
Thanks for reading!
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