Tweet
so yeah. still working in campgrounds... havn't had any interesting stories lately...till this weekend.
the campground we're in has a policy of 1 camping unit per site, and 6 people per site. this is semi flexible... for example, you can put up ONE extra tent, and ONLY one extra tent... for an extra charge. also, we're not going to turn away a family of 2 adults and 5 kids because of a 6 person per site rule... we can override and allow 7... but we're not going to allow 2-3 families on one site. so with that said... this weekend was rife with people who just didn't get it
first, we had a large church group come in, and most of them set up 2 tents per site. we had to ask them all to come in and pay for the extra. one guy even had 3 tents. he hemmed and hawed and went around and around about the third tent, wanting to keep it up, and even offering to pay it. i finally told him if it was still up and the owner drove through, he would tell him to take it down, regardless if he paid for it or not. he finally got the message and left me alone. another woman in the same church group kept complaining that there was no mention of the tent charge on the website. no. maybe not, but the website, and a big arse sign in the office right behind me when i checked you in says "ONE unit per site". that does not translate into "oh i'll put up however many dam tents i feel like" she was irritated, but finally paid the tent charge and left also.
the second suck was far worse, and sucked even worse today when they left
remember that 6 person limit i mentioned? well, this family checked in to one of our lodges before i was on the clock, and brought more people than they originally made the reservation for. we have a new and inexperienced girl in the office, and she overrode the limit without asking anyone, (which she now knows she should have asked)... to the tune of 6 adults and 4 kids. in a lodge with a queen bed, a futon, and a bunk bed. yeah... where's the other 4 people gonna sleep? and it wasn't like the 4 kids were little. it gets better. they brought a pickup truck with an expandable slide in truck camper ... and parked it in the driveway of the lodge, and set up a screenhouse right up against it... and opened the top. it was PAINFULLY obvious they were going to be having the extra people sleeping in the truck camper... basically for free.
we went round and round and round with them... pointing out that the truck couldn't stay on the site, because even when closed, people could still sleep in it... AND that didn't address the 10 people in a 6 person lodge problem. they FINALLY came up and paid for a site for the truck. lil while later we saw the father puttering around teh campgrounds, and he SEEMED happy... little did we know...
this morning when they checked out and we went to clean... it was a veritable disaster area. and a bio hazard to boot! they'd left bloody tampons and pads on the floor in the bathroom. there was blood on the floor and a little on the walls even. trash everywhere. food under the beds. FILTHY fridge... with sticky Popsicle juice all over the freezer from one getting smashed in the door. trash under the deck. and a plastic serving spoon from the kitchen all burnt and melted in the firepit outside
and all this mess was generated in a single day
the owner wasn't in today, but we left detailed notes. i don't think they're going to be allowed back on the campground.
the campground we're in has a policy of 1 camping unit per site, and 6 people per site. this is semi flexible... for example, you can put up ONE extra tent, and ONLY one extra tent... for an extra charge. also, we're not going to turn away a family of 2 adults and 5 kids because of a 6 person per site rule... we can override and allow 7... but we're not going to allow 2-3 families on one site. so with that said... this weekend was rife with people who just didn't get it
first, we had a large church group come in, and most of them set up 2 tents per site. we had to ask them all to come in and pay for the extra. one guy even had 3 tents. he hemmed and hawed and went around and around about the third tent, wanting to keep it up, and even offering to pay it. i finally told him if it was still up and the owner drove through, he would tell him to take it down, regardless if he paid for it or not. he finally got the message and left me alone. another woman in the same church group kept complaining that there was no mention of the tent charge on the website. no. maybe not, but the website, and a big arse sign in the office right behind me when i checked you in says "ONE unit per site". that does not translate into "oh i'll put up however many dam tents i feel like" she was irritated, but finally paid the tent charge and left also.
the second suck was far worse, and sucked even worse today when they left
remember that 6 person limit i mentioned? well, this family checked in to one of our lodges before i was on the clock, and brought more people than they originally made the reservation for. we have a new and inexperienced girl in the office, and she overrode the limit without asking anyone, (which she now knows she should have asked)... to the tune of 6 adults and 4 kids. in a lodge with a queen bed, a futon, and a bunk bed. yeah... where's the other 4 people gonna sleep? and it wasn't like the 4 kids were little. it gets better. they brought a pickup truck with an expandable slide in truck camper ... and parked it in the driveway of the lodge, and set up a screenhouse right up against it... and opened the top. it was PAINFULLY obvious they were going to be having the extra people sleeping in the truck camper... basically for free.we went round and round and round with them... pointing out that the truck couldn't stay on the site, because even when closed, people could still sleep in it... AND that didn't address the 10 people in a 6 person lodge problem. they FINALLY came up and paid for a site for the truck. lil while later we saw the father puttering around teh campgrounds, and he SEEMED happy... little did we know...
this morning when they checked out and we went to clean... it was a veritable disaster area. and a bio hazard to boot! they'd left bloody tampons and pads on the floor in the bathroom. there was blood on the floor and a little on the walls even. trash everywhere. food under the beds. FILTHY fridge... with sticky Popsicle juice all over the freezer from one getting smashed in the door. trash under the deck. and a plastic serving spoon from the kitchen all burnt and melted in the firepit outside
and all this mess was generated in a single day
the owner wasn't in today, but we left detailed notes. i don't think they're going to be allowed back on the campground.
They have the same issues there you talked about; when people get pissed, they trash the place. And I saw 4 adults, 4-kids and 2-dogs crammed into a pop-up at one site!
Comment