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  • Posh bitch

    Another SC. Now, we get a nice mix of different types in the petrol station. I don't dislike people cuz they're posh. However, I do dislike rude bitches, who can come in any type. PB was one such person. And, as you can guess, she was also posh. So imagine all she says in a posh accent.

    As I mentioned in a previous post of mine, we now have a system where customers have to swipe their own store cards. As you probably guessed, this system creates a lot of SCs, cuz some people are too bone idle to swipe their cards. PB was one such person.

    When I asked her to swipe her store card, she immediately pitched a fit. "I'm sick and tired of lazy employees!" she screeched at the top of her voice, causing everyone in the store to stare at her. "You people never do your jobs properly, and I'm fed up with it!"

    Um, first of all, it's not my job to swipe your store card. I don't give a monkey's toss whether you get your points or not; but presumably, you do. So it's your job to swipe your flipping card. Second, you have the nerve to call ME lazy, when you're the one who's too lazy to swipe your own card?!

    Anyway, I refuse to swipe cards for customers on our new machines. Cuz I have to lean forward and reach down at the same time, it puts a strain on my back. So I wasn't going to swipe her card. She ended her tantrum with, "Well then, I just won't use my card!" and slammed her store card down.

    Lady, I don't care. You're the one losing points, not me.
    People who don't like cats were probably mice in an earlier life.
    My DeviantArt.

  • #2
    I take it that she only put £5 of fuel into her car so she would only get about 3 points?

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    • #3
      But

      By slamming her card down on the counter she SHOWED YOU WHO IS THE BOSS!

      Of-course the only thing she gain is purely in her head, and everyone else around her thinks she is a fool. But she showed you what a fool she is.

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      • #4
        Quoth Lace Neil Singer View Post
        "Well then, I just won't use my card!" and slammed her store card down.
        Oh my God! Lace, are you ok? How unbelievably humiliating that must have been for you. I know you probably cried, but I hope no one saw. Does your workplace cover therapy? If so, you should seriously consider it. Failing a customer so horribly must be terrifyingly traumatic!

        Or you were over it immediately. Yeah, I'm putting my money on that one.

        Recently my regular stop on the way home switched their debit system around so that I have to press an extra button during the transaction. I see these people every day, and we all know each other by name. When I asked what prompted it and was told that it was probably to promote debit over credit (which costs the store money) I retorted with "Yeah, right - you guys just want ME to push an extra button instead of doing it yourselves." Which, b/c we know each other, and b/c it wasn't serious, was met by laughter.

        I have to wonder if deep down, some of these tantrum throwers would actually be satisfied if we did accede to their petty demands. My guess is that no, they'd then be mad they HAD TO throw the tantrum to get us to do the "right" thing.

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        • #5
          Or they'd find a way that an employee handling the precious card is some effort by the employee to do something dishonest.

          The store I work in doesn't allow cashiers to handle customers' payment cards to avoid such issues.
          "Crazy may always be open for business, but on the full moon, it has buy one get one free specials." - WishfulSpirit

          "Sometimes customers remind me of zombies, but I'm pretty sure that zombies are smarter." - MelindaJoy77

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          • #6
            Oh God I just want to slap the shit out of her right now. What a bitch! I HATE it when customers accuse me of being lazy. They think we should bow and scrape to their every need. Fuck off. We're SERVICE WORKERS not SERVANTS. I think it confuses them.

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            • #7
              Yeah, they do. They also think that we care dreadfully about them, and their points balance, and whether or not they deign to visit the petrol station again. I really believe that these SCs think that we are kept awake nights worrying about them.

              Quoth sms001 View Post
              Oh my God! Lace, are you ok? How unbelievably humiliating that must have been for you. I know you probably cried, but I hope no one saw. Does your workplace cover therapy? If so, you should seriously consider it. Failing a customer so horribly must be terrifyingly traumatic!

              Or you were over it immediately. Yeah, I'm putting my money on that one.
              The second one. XD
              People who don't like cats were probably mice in an earlier life.
              My DeviantArt.

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