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I just had the most wonderful run in with an entitlement whore tonight...and it still boggles my mind how anyone could have the "logic" she possessed. EQ came down to the little gift shop/convenience store at (hotel), and the following conversation ensued with me:
EW: Hi, I'd like to get some milk.
Me: Certainly, we have plenty, it costs (exorbitant convenience store price) per bottle.
EW: Well, can I just have one for my coffee in the morning?
It takes me a second to realize what she just said, since it's the dumbest thing I've heard in a while.
Me: Well, the milk here is from an outside vendor, so we have to charge for them. I do have some non-dairy creamer, and we will have free milk from the restaurant in the morning once they open for breakfast.
EW: But I just want a bottle for my coffee in the morning.
Me: I understand that, but these are for sale only since they are from an outside vendor, we can't just give them away. Would you like some of the non-dairy creamer?
EW: I hate the taste of powdered milk. I can't just have one bottle for my morning coffee!?
Me: I can sell you a bottle, yes, but we can't just give them away. We will have free milk in the dining room for you in the morning though, as well as plenty of coffee there.
EW: UGH! *storms off muttering* You know, this place isn't even that nice!
Sure it's not...must be why we're the highest rated hotel in our area, even though we're not as many stars as most of them (mostly because we offer different services). Anyway, EW called down later and complained to a CW about me, but we're both completely boggled as to how she could think that was going to work. Here's a suggestion though: go to your local super market, or even better a gas station convenience store. Grab a bottle of milk, get the price, then ask them if you can just have it for free. After all, it's for your morning coffee. Not only would I expect them to laugh at you, but they certainly wouldn't offer you not one, but two reasonable alternatives to your unreasonable request. Er, demand.
Better yet, go walking down the street whilst punching yourself in the head. At least then I get to be entertained by your rampant idiocy.
EW: Hi, I'd like to get some milk.
Me: Certainly, we have plenty, it costs (exorbitant convenience store price) per bottle.
EW: Well, can I just have one for my coffee in the morning?
It takes me a second to realize what she just said, since it's the dumbest thing I've heard in a while.
Me: Well, the milk here is from an outside vendor, so we have to charge for them. I do have some non-dairy creamer, and we will have free milk from the restaurant in the morning once they open for breakfast.
EW: But I just want a bottle for my coffee in the morning.
Me: I understand that, but these are for sale only since they are from an outside vendor, we can't just give them away. Would you like some of the non-dairy creamer?
EW: I hate the taste of powdered milk. I can't just have one bottle for my morning coffee!?
Me: I can sell you a bottle, yes, but we can't just give them away. We will have free milk in the dining room for you in the morning though, as well as plenty of coffee there.
EW: UGH! *storms off muttering* You know, this place isn't even that nice!
Sure it's not...must be why we're the highest rated hotel in our area, even though we're not as many stars as most of them (mostly because we offer different services). Anyway, EW called down later and complained to a CW about me, but we're both completely boggled as to how she could think that was going to work. Here's a suggestion though: go to your local super market, or even better a gas station convenience store. Grab a bottle of milk, get the price, then ask them if you can just have it for free. After all, it's for your morning coffee. Not only would I expect them to laugh at you, but they certainly wouldn't offer you not one, but two reasonable alternatives to your unreasonable request. Er, demand.
Better yet, go walking down the street whilst punching yourself in the head. At least then I get to be entertained by your rampant idiocy.
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