Cover Sheet Woes

[Dave1982]

This one actually made me weep inside for humanity. That hasn't happened to me before (though I've read it here plenty of times)

This braindead woman (BDW) came to my register to pay for a 14-page fax. I asked her if she had sent a cover sheet. This is important because there's no charge for sending the cover sheet, but the report from the fax machine makes no distinction in what was sent. It just gives me a page total. If you did send a cover sheet, I subtract one from that total, which amounts to a $1 savings for domestic faxes.

Me: Did you send a cover sheet?

BDW: Oh uh, 14 pages.

Me: Ok, but did you send a COVER SHEET?

BDW: California?

Me:

*sighhhhhhhhh.......* I just gave up at this point. I can't begin to fathom how short-circuited her brain has to be for "Did you send a cover sheet?" to be interpreted as "Where did you send the fax to?" I decided to asume she hadn't, since she clearly didn't even know what one was.

Me: That'll be $14.75

*pays; leaves*

That just made me sad. Also killed a bunch of brain cells

[Tria]

Me: Ok, but did you send a COVER SHEET?

I'm going to make sure he hets a copy of that memo.

[DGoddessChardonnay]

I'm going to make sure he hets a copy of that memo.

And make sure he's reminded by no less than 8 different bosses about those TPS reports too.

[Strikesfirmly]

This one actually made me weep inside for humanity.

BDW: California?

Yet she managed to send a 14-page fax....

I'm starting to think building codes should be changed to allow oubliettes, just to possibly improve the chances the 'modern' human race might last into the next few decades.

Just post a sign on the door leading into this pit saying something like 'Danger' or 'Do not Enter'. Direct SCs to use this door as it really leads to customer service.

If they balk, there is hope.

If they enter,

Just toss in some lime every now and then.

[CrazedClerk]

So chances are that person had faxed 14 pages upside down to Siberia.

*confused siberian man*
"da?"

[Dave1982]

Well, if she HAD sent a 14 page fax to Siberia, with no cover sheet, that would have been a $57.86 mistake.

[Freemage]

Actually there's a really good chance that she didn't manage to send it.

When I worked at a temp firm, we had a lot of people fax their resumes in. You'd be amazed, however, at how many people managed to put their fax in upside down and send us a lovely sheet of blank paper - and then get upset because we never called them for a job.

Sometimes we'd get people's applications for a new bank account or their police paperwork, all because they mis-dialed.

Occasionally we'd have people call up and bitch us out because they were trying to fax in a resume or a time sheet and it wouldn't go through - generally because they forgot to plug their fax machine into the phone jack.

So chances are that person had faxed 14 pages upside down to Siberia.

At the paper, we get a LOT of faxes, even nowadays when everyone who has a fax should have email.

Back when we still had the machines that had shiny paper on a roll (instead of normal printer paper), we would occasionally get a fax from some joker who would tape several sheets together in a loop--meaning that at our end, the fax would spill out several feet of paper, completely ruined.

That was about the time I decided that humanity had to go, or at least be culled back a bit.

[Tigress]

I ended up having to fax something for a boss's step-daughter because she simply could not comprehend "Place document face down in the feeder. Dial the number. Press the big green button."

And the power-saving feature that comes standard with newer machines threw off some of my more... dim-witted clients and the "marketing coordinator" for the company. They honestly didn't know what to do when the power indicator was on, but nothing on the screen. In the latter case, I had to show the fat bimbo where the "on" button was because she was incapable of looking at the damn thing and finding it. Yet, she thought she was a dynamic, thought-provoking leader because she bought bookends for the archive area and made her personal intern drive two hours with her to make folders for the loose files.

Then she "suggested" I take some work home because we were completely swamped and quite a bit behind while she sat on her ass and put stickers on folders. I told her, flatly, "no". I made just barely over $10/hour at the time. For that pittance, I'm not going to bust my ass on my own time for no tangible benefit. You are paying for my time and my skills. If you want more time and skills, you are going to pay for it.

On a related note, I did catch Office Space the other day and realized my last job was just like that. My manager had at least four people she answered to. It was pretty pathetic.

[Sofar]

Do we really need fax machines? It seems to me that fax machines were intermidiate technology, like car phones or pagers. I've dealt with things like insurance companies that needed me to fax stuff to them. I don't have a fax machine. That was troublesome.

[Best Made Tacos]

Do we really need fax machines? It seems to me that fax machines were intermidiate technology, like car phones or pagers. I've dealt with things like insurance companies that needed me to fax stuff to them. I don't have a fax machine. That was troublesome.

Eh, they're good for sending things back with a signature on them, unless they want the original. They have their uses at times, and people in places with dodgy internet connections probably appreciate them.

[OfficeSlug]

I'm starting to think building codes should be changed to allow oubliettes,

I completely LOL'd!

When I worked at Office Depot, I was glad that WE sent the faxes, counted the pages, and gave them the confirmation.

I couldn't imagine trying to extract truthful and accurate information from customers.

Having them lie about how many single and/or double sided copies they made on the self-serve machines was hair-ripping-insanity enough for this former copy-center girl!

[air914]

I ended up having to fax something for a boss's step-daughter because she simply could not comprehend "Place document face down in the feeder. Dial the number. Press the big green button."

I have these instructions TAPED to the Fax Machine and I still have people ask "which way do I put the pages in".... um READ! The instructions are on the freakin machine - do I have to draw pictures for you?

Of course - stupid people don't read! And they'd probably really have trouble w/ the pictures.....

[draftermatt]

I have one that will beat you all. It will shock and amaze.

We had a machine in a classroom when I was in highschool. The start button had been broken (from the circuit board) so you had to press the button lightly so as to not damage it more.

Taped to the machine was a sign stating "Press easy, start button is broken" A kid comes into the room and stares at this machine. He curses. I walk over to help him....

"Where is the 'easy' button?"

[Velfarre2001]

Shock and amaze? THAT? Wow..... you actually assumed anyone on this board had enough faith in humanity to be amazed at that? Now THAT is shocking. I thought all faith in humanity shriveled up ages ago..... I know mine has...

Of course if I am mistaken, and anyone actually has some they could spare...... I certainly would not mind a bit. It might be a novel experience..... I don't even remember what it felt like anymore....

To not expect the worst.... to be surprised when someone ignores the signs bigger then themselves, when someone is surprised their coffee is hot, when someone tries to bargain down a 10 cent item....... hmmm... to be innocent in the ways of SC depth....

[protege]

"Where is the 'easy' button?"

I bet it was hard not to tell him to go to Staples