As of today, I am the FORMER Customer Service Manager of the store referred to in the thread "In Which Human Rights Are Violated."
Not all of what I am going to say is related to the harassment of a mentally challenged adult with unique challenges...some of what I am going to say is just stuff that I need to get off my chest about the past eighteen months that I worked there.
Let's start with the straw that broke the camel's back....
This morning I went in to the manager's office to print timecards and ask a question when he asked me about an email from the Director of Loss Prevention, Safety, and Asset Protection. I had no idea what he was talking about...so I read the email
"'....you customer service manager and R----s....." is the only phrase that I could fix on. Here this 500 pound diet Pepsi swilling macaroni and cheese eating behemoth of a human being with 8 customer service managers and he does not have the common decency to address me by name.....any how...I LOST IT. How dare he try to harass my from 90 miles away and not even use my name!!??!! That right there opened the flood gates and every single hurt feeling, harassing act, and insult coursed across my mind and I stormed out to calm down but not before telling the store manager Spineless Yes Man (SYM) that the company either needed to stop harassing me of fire me.
Here are some of the highlights of harassment over the past eighteen months:
1. I injured my hip and was put out of work for three weeks while it healed...while on a doctor's note, the company chose to use all of my vacation time rather than the 6 weeks of sick time I had access to.
2. Upon returning to work, I needed to sit a little more than usual. Two weeks after returning to work, I returned from my day off to find my office chair had been removed by the Behemoth because I was "sitting too much."
3. I submitted a request for reasonable accommodation in accordance with ADA "a chair to sit in while I recovery from an injury." I worked and waited for ten hours, no one from the corporate office called to see if I was OK...that little stunt cost me another week out of work.
4. Upon returning to work, with a doctor's note ORDERING the chair for me to sit in I had to wait for almost 3 hours while some one drove to the store with my chair.
5. I was forced to write up an employee for sitting in the office after she had a miscarriage to cover their actions of removing the chair.
6. In a manager's meeting--you know with all the departments present--the DM called me "incompetent" and "unreasonable" for not being able to read another manager's mind or follow a 4th hand direction.
7. Being written up for making an error in the cash office after working open to close and returning to open the following morning.
8. Being ordered to attend a mandatory manager's meeting 90 minutes from my home store with no compensation for mileage....while running a fever--sick with ear infections and sinus infection. Exactly two items on the agenda were related to business in the Bay State. Both items took a sum total of 15 minutes to cover--yet even though I was...those items were held until the last 15 minutes of a 4 hour meeting.
9. Over the past 9 months, the ONLY time my immediate supervisor comes to the store for an audit is when she knows I will not be present. That way she can leave instructions with a third party and yell at me for calling her to get clarification on what she said.
10. Endured a 4 hour long pissing match via email that culminated in two photos and a text message about Langer's 100% Fruit Punch with 120% Vitamin being authorized on WIC...it ended with a "Good to know"--her version of "f**k you!"
11. Being written up for failing to follow a policy related to a freezer breakdown. While getting instructions on thawing the case via text message, emptying 8 linear feet of frozen food, securing it in the freezer--I failed to "appropriately preserve $670 of merchandise." Mind you there is no written policy or procedure that could be produced to support their write up....but, I "should have known better."
12. Enduring a 25 minute long lecture about the situation centering on Mr. D. During which I was told that I was "out of line," "had no right to use the word discrimination," "care more about His (Mr.D.'s) rights than the rights of other 'normal' customers," and was informed that the company would "continue to gather facts to determine how to deal with my actions."
SO--now that I am amongst the unemployed, I will relay all of this information to my attorney, file for unemployment for harassment and FINALLY get rid of this headache that I have had for over a year.
Not all of what I am going to say is related to the harassment of a mentally challenged adult with unique challenges...some of what I am going to say is just stuff that I need to get off my chest about the past eighteen months that I worked there.
Let's start with the straw that broke the camel's back....
This morning I went in to the manager's office to print timecards and ask a question when he asked me about an email from the Director of Loss Prevention, Safety, and Asset Protection. I had no idea what he was talking about...so I read the email
"'....you customer service manager and R----s....." is the only phrase that I could fix on. Here this 500 pound diet Pepsi swilling macaroni and cheese eating behemoth of a human being with 8 customer service managers and he does not have the common decency to address me by name.....any how...I LOST IT. How dare he try to harass my from 90 miles away and not even use my name!!??!! That right there opened the flood gates and every single hurt feeling, harassing act, and insult coursed across my mind and I stormed out to calm down but not before telling the store manager Spineless Yes Man (SYM) that the company either needed to stop harassing me of fire me.
Here are some of the highlights of harassment over the past eighteen months:
1. I injured my hip and was put out of work for three weeks while it healed...while on a doctor's note, the company chose to use all of my vacation time rather than the 6 weeks of sick time I had access to.
2. Upon returning to work, I needed to sit a little more than usual. Two weeks after returning to work, I returned from my day off to find my office chair had been removed by the Behemoth because I was "sitting too much."
3. I submitted a request for reasonable accommodation in accordance with ADA "a chair to sit in while I recovery from an injury." I worked and waited for ten hours, no one from the corporate office called to see if I was OK...that little stunt cost me another week out of work.
4. Upon returning to work, with a doctor's note ORDERING the chair for me to sit in I had to wait for almost 3 hours while some one drove to the store with my chair.
5. I was forced to write up an employee for sitting in the office after she had a miscarriage to cover their actions of removing the chair.
6. In a manager's meeting--you know with all the departments present--the DM called me "incompetent" and "unreasonable" for not being able to read another manager's mind or follow a 4th hand direction.
7. Being written up for making an error in the cash office after working open to close and returning to open the following morning.
8. Being ordered to attend a mandatory manager's meeting 90 minutes from my home store with no compensation for mileage....while running a fever--sick with ear infections and sinus infection. Exactly two items on the agenda were related to business in the Bay State. Both items took a sum total of 15 minutes to cover--yet even though I was...those items were held until the last 15 minutes of a 4 hour meeting.
9. Over the past 9 months, the ONLY time my immediate supervisor comes to the store for an audit is when she knows I will not be present. That way she can leave instructions with a third party and yell at me for calling her to get clarification on what she said.
10. Endured a 4 hour long pissing match via email that culminated in two photos and a text message about Langer's 100% Fruit Punch with 120% Vitamin being authorized on WIC...it ended with a "Good to know"--her version of "f**k you!"
11. Being written up for failing to follow a policy related to a freezer breakdown. While getting instructions on thawing the case via text message, emptying 8 linear feet of frozen food, securing it in the freezer--I failed to "appropriately preserve $670 of merchandise." Mind you there is no written policy or procedure that could be produced to support their write up....but, I "should have known better."
12. Enduring a 25 minute long lecture about the situation centering on Mr. D. During which I was told that I was "out of line," "had no right to use the word discrimination," "care more about His (Mr.D.'s) rights than the rights of other 'normal' customers," and was informed that the company would "continue to gather facts to determine how to deal with my actions."
SO--now that I am amongst the unemployed, I will relay all of this information to my attorney, file for unemployment for harassment and FINALLY get rid of this headache that I have had for over a year.
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