Was at the local "yellow print on green background" discount grocery chain yesterday. They've got a sale on 18-packs of soda.
A couple customers ahead of me was a guy whose cart was STACKED with the stuff (counted 7 layers, and it looked like 3 cases per layer). When I got to the cashier, I asked about the limit on specials, and she said that it depended on the manager whether or not limits were put in place (another branch of the chain generally limits sale items to 4).
I can understand a manager not wanting to tick people off, but he doesn't have the choice of "annoy a customer or don't annoy a customer" - he WILL annoy customers regardless. Why does he prefer to annoy multiple customers by being out of stock rather than one customer by limiting their purchases?
A couple customers ahead of me was a guy whose cart was STACKED with the stuff (counted 7 layers, and it looked like 3 cases per layer). When I got to the cashier, I asked about the limit on specials, and she said that it depended on the manager whether or not limits were put in place (another branch of the chain generally limits sale items to 4).
I can understand a manager not wanting to tick people off, but he doesn't have the choice of "annoy a customer or don't annoy a customer" - he WILL annoy customers regardless. Why does he prefer to annoy multiple customers by being out of stock rather than one customer by limiting their purchases?
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