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WTF is this?

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  • WTF is this?

    Last night I was up in the office avoiding SCs and separating the weekly tags (I want to reach through the network and Gibbs-slap whoever is responsible for printing--the gas tags were duplicated and we have a 4-inch stack of tags for stuff we don't and have never carried). Shithead lets me throw out the tags I know we don't need though, so I got that out of the way.

    Next to the desk are two gizmos from a company called Happy Or Not. One is "Did you find everything you were looking for in our produce department today?" and the other is something like "Are you happy/satisfied with the speed of your checkout experience today?" I know everyone who uses it is going to hammer the shiny red button because only the SCs are the ones who will use it. We can only hope that since they are wireless and the building doesn't like wi-fi, they will fail to work as envisioned.

    If they make it to the floor, I'm encouraging all my favorite customers to say something about how bad it looks.
    "I am quite confident that I do exist."
    "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

  • #2
    Quoth Dreamstalker View Post
    Next to the desk are two gizmos from a company called Happy Or Not. One is "Did you find everything you were looking for in our produce department today?" and the other is something like "Are you happy/satisfied with the speed of your checkout experience today?" I know everyone who uses it is going to hammer the shiny red button because only the SCs are the ones who will use it. We can only hope that since they are wireless and the building doesn't like wi-fi, they will fail to work as envisioned.
    I saw someone else mention a thing like that. I haven't seen it in my store yet, but I joked that the red button would probably break from overuse. They should probably stop spending money on useless pieces of garbage like that and actually FIX their problems.

    ...nah. Everyone knows they won't do that.

    Comment


    • #3
      Pfft. Why would the spend money correcting a problem, when they can use something like this to establish a "paper trail" to use against employees for any and all problems that crop up from now on? After all, this device doesn't seem to have a way for customers to say what they are happy/unhappy about...Thus, Corporate will assume they're pissed about EVERYTHING...except, of course, for being offered the awesome, wonderful value inherent in the store credit/discount cards, warranties, and the like.
      "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
      "The difference between an amateur and a master is that the master has failed way more times." - JoCat
      "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
      "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
      "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
      "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
      Acts of Gord – Read it, Learn it, Love it!
      "Our psychic powers only work if the customer has a mind to read." - me

      Comment


      • #4
        Exactly - I would probably press unhappy with the speed of my transaction, because I hate having to waste time being asked if I want a credit/rewards card, sign up to email coupons etc etc. Without asking what part of the speed of transaction I was unhappy with, cooperate would never know what the problem is.
        Pain and suffering are inevitable...misery is optional.

        Comment


        • #5
          Though I'd rather have a button to push than to actually ask people all the crap I have to ask them. Though I guess it's not quite the same thing in this case.
          I would have a nice day, but I have other things to do.

          Comment


          • #6
            NC - They were probably unhappy that you were unable to squeeze 2 minutes' worth of add-ons and 3 minutes of sales transaction into sixty seconds. Remember, they don't have to be logical as long as they're *cough*ahem* 'right'...v_v
            "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
            "The difference between an amateur and a master is that the master has failed way more times." - JoCat
            "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
            "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
            "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
            "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
            Acts of Gord – Read it, Learn it, Love it!
            "Our psychic powers only work if the customer has a mind to read." - me

            Comment


            • #7
              Only an out of touch corporate suit would think this will work. I wonder how long it takes for the store manager to start asking the store employees to push the green button every time they walk by.

              Comment


              • #8
                I was thinking of that...by definition the whole thing is anonymous, so... Transaction speed at SCO is moot, but the thing will probably be located by the door. I'm going to encourage all my super-speedy customers to hit the green button.

                I'm guessing people will press the red button for the produce because they have no idea what they're looking for and don't even try to ask (even though I don't work in Produce, I'm pretty good at figuring out obscure fruit/vegetable demands). Reasoning being that the kiosk should know and be able to magically airdrop whatever right into their cart (sure, you deserve to have something dropped on you...probably not what you're expecting).
                "I am quite confident that I do exist."
                "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

                Comment


                • #9
                  Quoth Arcus View Post
                  an out of touch corporate suit
                  Isn't that redundant?
                  "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                  "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                  "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                  "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                  "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                  "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                  Acts of Gord – Read it, Learn it, Love it!
                  "Our psychic powers only work if the customer has a mind to read." - me

                  Comment


                  • #10
                    Not always. My new job has suits that talk to us in the field about things that are going on. They don't even blame us for any problems out of our control. I've lost count the number of times the corporate people have told me to drop by anytime I want if I need their help with something.

                    I keep wondering if I've entered the Twilight Zone.

                    Comment


                    • #11
                      The things I mentioned in the first post are on the floor now, right by the exit door (shouldn't the Produce one be, um, in produce?). I should get to see them in (in)action tomorrow evening. This should be interesting...
                      "I am quite confident that I do exist."
                      "Excuse me, I'm making perfect sense. You're just not keeping up." The Doctor

                      Comment

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