Christmas is RUINED!!!

[Lace Neil Singer]

... by our mean and spiteful refusal to open later than six thirty on Christmas Eve. This SC stormed into the petrol station to register a complaint about the fact that we're closing early on Christmas Eve. Apparently, she's going to be very busy on that day and won't have time to get here til around eight, which is when she usually comes here cuz of it being quieter. Funny, she claimed to be a regular customer but I normally work evenings and I don't remember seeing her, ever. Anyway, the second in command is working on Christmas Eve and, like me with the same hours, is going to be very keen to leave and head pubwards after we close, so she got no sympathy. She stormed out stating she was going to complain to head office. Yeah, good luck with that.

When will these SCs realise that a) the world doesn't revolve around them and their needs, b) Christmas is at the same time every year and c) retail drones are people who want to enjoy Christmas too? Probably when pigs fly. XD

[Victory Sabre]

But I thought the retail drones were robots, who need no sleep, food, or family.

[Marmalady]

There's been a rake of complaints already because our store won't be open on Boxing Day. Come on, people, you've been shopping for three months solid, why the Sam Hill do you need to go out the day after Christmas and buy yet more stuff ?

[NecessaryCatharsis]

So, she knows a week in advance what the hours will be, and still can't plan a solution for herself. I'm betting there will be several messages on your store machine from her Christmas eve, wondering why your still not open - because 'she told you she wanted you to be!'

[notalwaysright]

She's a true Scrooge. To complain you aren't open on Christmas Eve! I'm actually off (though I didn't ask for it) on that day. The most irritating thing I remember from the last time I worked Christmas Eve was how every single customer said the same thing. "Wow, it must be terrible to have work Christmas Eve!" I started to tell them the truth, that I don't make a big deal over Christmas so I took a coworker's shift so she could be home with family. I might do that again this year, it's a pretty chill day for the most part.

[Seanette]

And I thought the guy who called my store (run by a church that's very firm on the Sabbath, which in our case is Sunday) to whine because we weren't going to open on Sundays "because it's the holidays" was a jerk!

[Irving Patrick Freleigh]

You ruined a Christmas. I'M JEALOUS AND I HATE YOU AND I'M JEALOUS AND I HATE YOU.

Less than a week to go. I had best get cracking.

[Food Lady]

Liking Irv's reply.

[veniteangeli]

I've always wanted to take like a camp fire and folding chair and like, set up outside the doors of these places that are either closed early of closed period during the Christmas period, and just... roast marshmallows and point and laugh at the people who were too stupid to think ahead.

[KuariKaydrith]

You ruined a Christmas. I'M JEALOUS AND I HATE YOU AND I'M JEALOUS AND I HATE YOU.

Less than a week to go. I had best get cracking.

If you're stuck working Boxing Day, perhaps you can get an early start on ruining next year's Christmas for somebody!

[Sapphire Silk]

There's been a rake of complaints already because our store won't be open on Boxing Day. Come on, people, you've been shopping for three months solid, why the Sam Hill do you need to go out the day after Christmas and buy yet more stuff ?

Don't know how things are in the UK/Commonwealth (we don't celebrate Boxing Day in the US), but the day after Christmas is the day for doing all the returns of the gifts you don't like AND to take advantage of the drastic discounting of Christmas stuff for next year.

Mom used to do this; she get great deals on things like wrapping paper and decorations.

[Marmalady]

Boxing Day is a Bank Holiday in the UK, which means a lot of places such as offices are closed for the day. And shops used to be too, in fact they'd often be closed even longer, but the break has been eroded to the point that customers feel entitled to demand that retail staff turn out to work on Boxing Day - a day that they would get pissy if asked to work themselves.

[TopEndDave]

Don't know how things are in the UK/Commonwealth (we don't celebrate Boxing Day in the US), but the day after Christmas is the day for doing all the returns of the gifts you don't like AND to take advantage of the drastic discounting of Christmas stuff for next year.

Boxing day is a day of big sales, similar to Black Friday, in Australia. When I worked retail we had stock put aside for the boxing day sale*. Originally the sales started as a mark down on all the stock brought in for Christmas and didn't sell. So you get lots of people doing returns and others trying to find a bargain. Black Friday appears to be worse than Boxing Day sales in terms of fights and other SC behaviour. This is due to there being two major sporting events starting on boxing day; the boxing day cricket test in Melbourne and the Sydney to Hobart yacht race. This draws people away from the sales.

* but we didn't open on Boxing Day as none of the franchisees wanted to work that day. There were four people with keys/codes to the building and none of them wanted to work that day. So the store stayed closed and we got lots of "Why weren't you open yesterday?" rants.

[RealUnimportant]

Ah, the Boxing Day sales. That takes me back to a simpler time, when sales were the exception rather than the rule, and waiting to buy stuff actually yielded significant savings...

As for my own preparations this year, I'll be making one last grocery run for short-life products after work today and that's it. And we lose half our rail services for two weeks starting tomorrow, so I'll hopefully be able to start scoring some ruined holidays!

[carryonnow]

Oh how terrible for the SC

Just another FINE example of how piss poor prior practical planning on HER part constitutes an emergency on YOUR part. It is a travesty...a monumental injustice....nay, a violation of human rights that the suits in the corporate office did not consult the SC's that your location serves before setting holiday hours.

Thankfully, your company will have 364 days to make a better decision to meet the special and unique people in the world who cannot possibly fuel up or purchase their crisps and sweets before 6:30pm.