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  • I will have your ass

    SC: yea someone sent me a wire and it hasn't shown up yet

    Me: you'd actually want to have the other party contact their bank to do a trace on the wire

    SC: Uh no, I am actually going to have you do that. You're my bank. I expect better service than that.

    Me: we can't...the other bank has to do it

    SC: then call the other bank

    Me: they won't talk to us about someone else's account

    SC: you better find a way to make this happen or I will have your ass

    Me: sir, threats will not get you a different answer

    SC: who the fuck do you think you are? Let me tell you something. If you don't take care of this immediately, I am moving every penny to another bank. Understood, you little prick?

    Me: Name calling won't help you either. Is there any other questions or anything else we can do for you?

    SC: yea kiss my ass

    Me: have a great day, sir

    SC: and you have a rotten day

  • #2
    Seriously?!? What is wrong with this guy? I hope he does move to another bank! Who needs him?
    "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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    • #3
      And just what did he expect was going to happen with that attitude of his?

      Let him leave, that's a "customer" you can do without!

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      • #4
        Quoth moneybags View Post
        SC: Let me tell you something. If you don't take care of this immediately, I am moving every penny to another bank. Understood, you little prick?
        This was clearly an unpleasant phone call, but I have to laugh at the childishness of the caller. It's like watching a four-year-old try to taunt a kid more than twice his age. "Do what I want, or I'll call you names! You big, fat meanie-head!"
        I suspect that... inside every adult (sometimes not very far inside) is a bratty kid who wants everything his own way.
        - Bill Watterson

        My co-workers: They're there when they need me.
        - IPF

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        • #5
          "You little scumbag! I got your name! I got your ass! You will not laugh! You will not cry!..."

          "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
          "The difference between an amateur and a master is that the master has failed way more times." - JoCat
          "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
          "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
          "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
          "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
          Acts of Gord – Read it, Learn it, Love it!
          "Our psychic powers only work if the customer has a mind to read." - me

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          • #6
            Was he a child? Because seriously o_0

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            • #7
              Did you hear this child stomping their feet? What a douche

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              • #8
                I love these total abdication customers*, they think they can shift the blame for something onto another unrelated 3rd party simply by telling said party they've decreed it's now their fault and they better come through, or else.

                * I don't actually love them.
                - They say nothing good happens at 2AM, they're right, I happen at 2AM.

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                • #9
                  I hear that all the time. If it wouldn't get me fired, I'd tell them to go ahead and do it. We don't need stupid ass people like them as account holders, anyhow. Go ahead, move every penny to another bank. Guess what? Those credit cards have to follow the same federal regulations as ours. Good luck with that.
                  "My grandmother started walking five miles a day when she was sixty. She's ninety-seven now, and we don't know where the hell she is." - Ellen DeGeneres

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                  • #10
                    Quoth shanarocks View Post
                    I hear that all the time. If it wouldn't get me fired, I'd tell them to go ahead and do it. We don't need stupid ass people like them as account holders, anyhow. Go ahead, move every penny to another bank. Guess what? Those credit cards have to follow the same federal regulations as ours. Good luck with that.
                    Thankfully I was able to say something like that. My job at MajorBank was non-customer contact, and branch employees would call in a panic because their customers were throwing similar temper tantrums. I would always shrug and say "let them." Honestly, while I understand that customers are necessary to a business, I'm not willing to break the law for them, and if it's something that we simply can't do, and the customer wasn't being reasonable, then I just didn't have time to deal with them.

                    Oh, and I've had the wire transfer issue before. It's amazing how quickly those can turn perfectly reasonable people into complete douche bags.
                    At the conclusion of an Irish wedding, the priest said "Everybody please hug the person who has made your life worth living. The bartender was nearly crushed to death.

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                    • #11
                      I'd bet this was a transfer of $8.7 million from an IRS agent in Nigeria.

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                      • #12
                        Quoth TheSHAD0W View Post
                        I'd bet this was a transfer of $8.7 million from an IRS agent in Nigeria.
                        I was gonna say they need to pay their bookie off, but actually I like your answer better.
                        When you start at zero, everything's progress.

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                        • #13
                          Quoth shanarocks View Post
                          I hear that all the time. If it wouldn't get me fired, I'd tell them to go ahead and do it. We don't need stupid ass people like them as account holders, anyhow. Go ahead, move every penny to another bank. Guess what? Those credit cards have to follow the same federal regulations as ours. Good luck with that.
                          It's happened before...

                          http://notalwaysright.com/taking-acc...ctions-2/33089

                          Skilled programmers aren't cheap. Cheap programmers aren't skilled.

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                          • #14
                            It helps to know how much money the person has in the bank before refusing their demands and closing their account.

                            In 1988 a shabbily dressed John Barrier cashed a check at his bank and asked the teller to validate his parking ticket. She refused saying they only validate parking tickets for transactions, and cashing a check wasn't a transaction. The manager was called, saw the shabbily dressed John and agreed with the teller. So John closed out his 1 million dollar account and took it down the street to another bank. Story here.
                            "I don't have to be petty. The Universe does that for me."

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                            • #15
                              Quoth Ironclad Alibi View Post
                              In 1988 a shabbily dressed John Barrier cashed a check at his bank and asked the teller to validate his parking ticket. She refused saying they only validate parking tickets for transactions, and cashing a check wasn't a transaction. The manager was called, saw the shabbily dressed John and agreed with the teller. So John closed out his 1 million dollar account and took it down the street to another bank. Story here.
                              I HATE stories like that. Granted, the customer has a lot of money in the account, but not everyone is going to whore themselves out like that just for someone that has that kind of money. On top of that, what are the manager and teller getting out of it? Probably nothing. You spend a lot of money at my store and expect me to bend over backwards? Unless you're giving me a huge portion of it, get bent!

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