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Why do we answer the phone?

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  • Why do we answer the phone?

    Because we are into masochism, I guess. Didn't happen to me, but to a male co-worker who answered a call for home decor.

    Caller: Do you have green votive candles?

    Co-worker heads over to the candle section, where he finds plenty of jar candles or various sizes, pillar candles of various sizes, fragrant wax tarts, and oodles of accessories for candles, but the only votive candles we have are white. Co-worker tells caller, who also happens to be male, this.

    Caller: You don't know what you're talking about. Is this your first day or something? I want to speak to a woman.
    Co-worker: Umm, I'm standing right by the candles and there aren't any women working on the salesfloor right now. I promise you we don't have green votive candles.
    Caller: I WANT A WOMAN

    Don't know how the conversation ended, but co-worker told me this went on for a while. I told him he should've told the guy "Yeah, I bet you want a woman" before hanging up.
    Knowledge is power. Power corrupts. Study hard. Be evil.

    "I never said I wasn't a horrible person."--Me, almost daily

  • #2
    Why in the world did this idiot ask a yes or no question if he wasn't going to accept a no answer?

    Comment


    • #3
      Quoth siskaren View Post
      Why in the world did this idiot ask a yes or no question if he wasn't going to accept a no answer?
      Typical SC reaction. "Wait, they don't have what I want? NO, THAT'S WRONG!"
      When you start at zero, everything's progress.

      Comment


      • #4
        He should have put the phone on hold, counted to 20, then picked it back up and talked in a falsetto voice

        Comment


        • #5
          Quoth Irving Patrick Freleigh View Post
          Is this your first day or something?
          Yes it's my first day, but I still know what the color GREEN IS.

          People have called and asked for cerulean, or midnight which are various hues of blue, yeah? But the customer actually wants black or purple. One guy years ago called and wanted to buy green upholstery fabric. I tried to explain that we had lots, and he really needed to come in to pick one out. This was before the website was any good. I could not convince him, and gave him to the home dec lady (back when we had one, why do they eliminate the useful positions?) and she had to hang up on him because she wouldn't do a phone charge for fabric he hadn't seen, and he just kept demanding green fabric.
          Replace anger management with stupidity management.

          Comment


          • #6
            Quoth registerrodeo View Post
            He should have put the phone on hold, counted to 20, then picked it back up and talked in a falsetto voice
            Who IS iiiiit?

            Cookies for reference.
            Sometimes life is altered.
            Break from the ropes your hands are tied.
            Uneasy with confrontation.
            Won't turn out right. Can't turn out right

            Comment


            • #7
              Quoth MadMike View Post
              Who IS iiiiit?

              Cookies for reference.
              Landshark. Plumber. Jehovah's Witnesses.

              Ditto cookies.

              Comment


              • #8
                Quoth Dytchdoctir View Post
                Landshark. Plumber. Jehovah's Witnesses.

                Ditto cookies.

                Are you sure you're not an encyclopedia salesman? I think you're an encyclopedia salesman.
                You're only delaying the inevitable, you run at your own expense. The repo man gets paid to chase you. ~Argabarga

                Comment


                • #9
                  Quoth Dytchdoctir View Post
                  Landshark. Plumber. Jehovah's Witnesses.

                  Ditto cookies.

                  Quoth Kittish View Post
                  Are you sure you're not an encyclopedia salesman? I think you're an encyclopedia salesman.
                  You forgot Candygram.

                  Comment


                  • #10
                    Quoth MadMike View Post
                    Who IS iiiiit?

                    Cookies for reference.
                    Animal House, parade scene
                    Does this get someone off double secrect probation?
                    I'm trying to see things from your point of view, but I can't get my head that far up my keister!

                    Who is John Galt?
                    -Ayn Rand, Atlas Shrugged

                    Comment


                    • #11
                      Quoth notalwaysright View Post
                      Yes it's my first day, but I still know what the color GREEN IS.
                      Actually, my suspicion is that the caller thought that only a woman would know what a votive candle is.

                      Comment


                      • #12
                        Quoth Dytchdoctir View Post
                        Landshark. Plumber. Jehovah's Witnesses.

                        Ditto cookies.

                        Saturday Night Live? I hope the "Landshark" guy is wearing a Bulette-proof vest. Cookies again.
                        Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

                        Comment


                        • #13
                          Back when I worked for the Pizza Czar, one of my jobs was to the stores before they opened so I could do inventory. I had to answer the phone in case it was my boss calling to tell me to go somewhere else before I came back to the main office.

                          I'd answer the phone: "Thank you for calling Dice Pizza. I'm sorry, but I am unable to take your order. Orders are accepted after 10 am." Cue swearing that usually translated to "Why did you answer the phone then?" Um, because it might be my boss. It might be a co-worker calling with an emergency. It might be the police warning everyone that a gunman just robbed the bank up the road.

                          Every time I answered the phone and got yelled at, I always wondered...why did I answer that dang thing?

                          Comment


                          • #14
                            Quoth Dytchdoctir View Post
                            Landshark. Plumber. Jehovah's Witnesses.
                            Actually, I was thinking of Bosom Buddies.
                            Sometimes life is altered.
                            Break from the ropes your hands are tied.
                            Uneasy with confrontation.
                            Won't turn out right. Can't turn out right

                            Comment


                            • #15
                              Should've had a female coworker answer and repeatedly state she didn't know what the caller meant by "votive." You know, just to prove a point.
                              "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

                              Comment

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