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  • Judged by looks

    Went to an outlet Mall with my mom and aunt. We wore typical clothes that you would on vacation (took a two day trip) Jeans, sandals and t-shirts. There were several tour buses there so it was SUPER busy. I noticed they were dressed in nice clothes, slacks etc

    My mom took me to my first coach purse outlet store. We were greeted as soon as we walked in and given buy a purse and get fifty percent off. Everybody was super nice and one guy helped us with what the price would be with the fifty and thirty percent off (the clearance items) I had no idea once we went up there to pay that he would get commission. The cashier asked us if anybody helped us and we mentioned the guy and she wrote his name down.

    I wish my job worked that way! This wasn't the suck. They were nice even though we weren't wearing our sunday best. And why should we? It's an outlet store.

    The store next to it was MK. And right away we were snubbed as we walked in, the lady handing out her card for her commission and a discount paper didn't even look at us. She was RIGHT next to me and refused to greet us. I saw her look at us and turn her nose up as soon as we walked in.

    I stared at her for awhile and she finally looked at me and asked how I was doing in a snooty tone. My mom (oblivious to this) asked her if they had a smaller bag in the same style of purse she was looking at. The girl didn't even hesitate and said NO and walked away.

    We later found exactly what she wanted and the lady just didn't want to deal with us cuz I guess we looked like we weren't going to buy anything. Though with the prices on those purses I almost fainted. I'm a target/walmart girl but my mom likes coach and MK.

    Later a nice salesgirl approached us and took care of us. But still! Sorry we weren't dressed to impress but that shouldn't matter.

  • #2
    One of my best customers back when I worked at Bloomingdales was a young mother of quadruplets that could rarely manage to get out of the house in anything more fancy than sweats. She was the wife of a gazillion dollar an hour surgeon and liked to dress her toddlers in Ralph Lauren and Christian Dior. I could make my monthly sales goals on just her alone.
    At the conclusion of an Irish wedding, the priest said "Everybody please hug the person who has made your life worth living. The bartender was nearly crushed to death.

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    • #3
      I worked for a car dealership for awhile.

      First day of sales training, the sales manager told us a story.

      Fella comes into the dealership, looks like he's been sleeping in his coveralls, in a pile of cowshit, for 30-40 years.

      None of the sales people would look at him. Sales manager goes over, chats him up a bit. Turns out he's looking for a new pickup. Picks out a new GMC half-ton.

      No payment plan, fella just cut a check.

      Sales manager told us in clear terms if he caught us ignoring somebody because they "didn't look like they had any money," he'd run us right off the lot.
      I have a map of the world. It's actual size.

      -- Steven Wright

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      • #4
        Has no one learned anything from Pretty Woman?
        Replace anger management with stupidity management.

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        • #5
          My daddy had a story like that. Rancher went into town to update his fleet...5-10 trucks...that commission was nice lol

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          • #6
            When I lived in ND it was often said that the poor guys were the ones in the suits and ties, while the guys with the real money were in coveralls and boots.
            At the conclusion of an Irish wedding, the priest said "Everybody please hug the person who has made your life worth living. The bartender was nearly crushed to death.

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            • #7
              Quoth Sunshine View Post
              My daddy had a story like that. Rancher went into town to update his fleet...5-10 trucks...that commission was nice lol
              Yep, back when I used to fill in for the auto ad salesperson, I once called a dealer to get his ads for the week and was told, "He'll call you back. Right now he's with a guy who's buying three cars." It was a Caddy dealership. I told them I'd call back later.
              When you start at zero, everything's progress.

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              • #8
                There was a story over here lately where a lady who just had won approx. 50,000,000$ in a lottery draw went to buy a Merc but got snubbed by a salesman, she went getting a cheap Toyota instead. The owner of the Merc dealership had to eat some crow.

                Having said that, I've experienced excellent service at an expensive Porsche/Lambo/Ferrari store in my town. I already stated that we only were to browse (I don't have a car, let alone a driver's license - Lil' Zel is just a petrolhead with a huge interest in cars) and they were more than happy to show us around.
                Last edited by NorthernZel; 03-26-2015, 01:54 AM.
                A theory states that if anyone discovers exactly what the Universe is for, it will be replaced by something even more bizarre and inexplicable.

                Another theory states that this has already happened.

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                • #9
                  Quoth Anakah View Post
                  Later a nice salesgirl approached us and took care of us. But still! Sorry we weren't dressed to impress but that shouldn't matter.
                  It shouldn't. But, some people are just assholes. Occasionally...it comes back and bites them.

                  1. About 20 years ago, I was starting college. Since I didn't live in that town, I wasn't sure that my ATM card would work at my grandmother's bank. My dad and I walked up to one of the tellers, tried to ask, and immediately caught a major case of 'tude.'

                  Rather than deal with her, I mentioned that we should see if Mr M. "M" was a senior VP, and had some serious clout at the bank. Grandma knew him, since he handed all of her business. Not surprising, since he was a family friend. So when we went over to his desk...I'm sure that teller was shitting herself I found out later, that he did have some words for her. Basically, you don't fuck with the customer. You don't know who they know, and what you don't know, can get you fired.

                  2. In 2000, I bought my first new car. I pulled into the lot, in my slightly beat-up '91 Toyota Tercel, walked in...and got an earful. The first salesman I encountered, immediately started droning on about budgets. Seriously asshole? You work on commission, and you're *insulting* a possible customer? He's lucky I liked the car, and that I didn't feel like driving to the other Mazda dealer across town. Still, I did complain, and he tended to kiss my ass when I'd be there for service.

                  Those are just 2 instances. I was always told that you never judge the customer. You don't insult them either. There are far too many other stores/banks/car dealers/other places that will be more than happy to take someone's money.
                  Aerodynamics are for people who can't build engines. --Enzo Ferrari

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                  • #10
                    Sounds like an art gallery visit I had a couple years ago.

                    My wife and I were in town for a small sci-fi convention, and found out through a mutual friend that there was a local art gallery that specialized in sci-fi and fantasy art. So we took a few hours off the con to go check it out. Our friend drove in from out of town to meet us there, and one of the other con-goers joined us.

                    We got there, dressed in what you'd pretty much expect for convention attendees: geek t-shirts and jeans. We barely got through the door, and the gallery owner had snubbed us. Apparently people dressed like us couldn't afford *his* art, and didn't we know that a big name fantasy artist was upstairs doing a sketch and lecture series?

                    Well, yes, we did. It was one of the reasons we came to the gallery. My wife wanted to talk to him about being the artist guest of honor at the con she runs the art show at. (Didn't get him. Convention timing just never worked out.)

                    We did manage to make this guy eat some crow, though. While my wife and I can't drop as much on art as we'd like, our friend that drove in to meet us can, and does. A lot. Several thousand dollars a year. Idiot lost a sale there.

                    Oh, and the big name artist-in-residence? The other con-goer that joined us is an artist in her own right and a friend of his. When she came upstairs, the guest artist stopped his sketch and lecture, stood up and gave her a huge hug. The look on the gallery owner's face was priceless.
                    "If your day is filled with firefighting, you need to start taking the matches away from the toddlers…” - HM

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                    • #11
                      There was a hobby shop in the town I grew up in. I was looking for tanks to go with my HO scale army guys and they had some. He was a condescending prick about it. I got my tank but that was the last time I went there. Apparently if you didn't buy radio controlled stuff, he didn't have the time of day for you. Never mind that gamers or model builders or whatever can plunk down just as much (if not more) cash than the radio control folks. Well he's out of business now (it took long enough though).

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                      • #12
                        I was dressed down the day I went shopping for shoes for my wedding, my soon to be sister in law was with me.
                        We went into a snooty shoe store, I had a very nice budget for my shoes. I tried on a few pairs, but they just weren't comfortable. The salesman had the nerve to say to me "you're just not used to wearing quality shoes".

                        I did a WTF face and told him that he had no idea who I was and we walked out.

                        Granted, I'm not a celebrity (or even close), but I had money to spend on my wedding shoes.
                        We went into Nordstrom in the mall and I was treated like royalty. Even after I bought shoes on sale
                        "There is no rehab for stupidity." --Chris Rock
                        "You learn something new and stupid every day you work in retail."--IhateCrappyTire

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                        • #13
                          Three days after my daughter was born, on the way home from the hospital, I had to stop and get some groceries. I was still incredibly sore and you can imagine I wasn't dressed to impress anyone. At the self-checkout, I accidentally entered the wrong PIN for my card, and the lady stationed at the little desk there told me, "There's probably not enough on the card." I was too tired and achy to argue. I just gave her a look and entered the correct PIN, and off I went. Every time I've seen her since, she's been cordial as she should have been in the first place, helping when the Kool-Aid packets I bought aren't registering in the bagging area and such.

                          Off-topic, those things should really not even have a bagging option if they're going to be like that.
                          The fact that jellyfish have survived for 650 million years despite not having brains gives hope to many people.

                          You would have to be incredibly dense for the world to revolve around you.

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                          • #14
                            Where I work, the best-dressed people tend to be buying for their rental properties... which means they want the cheapest stuff we have, and then they'll whine and try to get us to cut our labour costs, because it's "only for tenants". The people who come in dressed in sloppy clothes (paint stains and holes optional) are often in the middle of doing renovations, want to outfit their whole house, and want quality because they're going to be living with it for 10-15 years.

                            Special note goes to the very scruffy guy who just finished paneling his study in Jarrah wood and wanted deep red velvet soft furnishings to match. The cheap velvet wouldn't do the room justice, so he's looking at around $150/m and happy to pay it!

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                            • #15
                              I had that when I went into a posh shop to get some Lancome lipgloss. I like Lancome; it might be pricy, but it stays on all night and I don't have to keep reapplying it. I also like posh cosmetics; it's worth saving to get the best. Anyway, I went in the store wearing a Slipknot hoodie, a denim skirt, black platform boots and a Marilyn Manson t-shirt. I was ignored for a while, which wasn't helpful as the store layout had been re-arranged and I couldn't find the makeup. Then this woman came up to me and said bluntly, "You don't look like you can afford to shop here."

                              I was really angry so I asked to see the manager, who apologised profusely and gave me a discount on the makeup I was buying.
                              People who don't like cats were probably mice in an earlier life.
                              My DeviantArt.

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