Stop! (Ban) Hammer time! - One of the worst gets stopped

[CrazedClerkthe2nd]

I've written about this guy before. I first ran into him just over a year ago. I've run into many SCs in my time but this guy is one of the most horrible, racist, abusive, awful people I've ever dealt with.

A short list of his offenses:

- Swearing/Foul language on almost every call
- Hurling racial slurs at any foreign employee he talks to
- Hurling insults at any woman he talks to
- Refusing to talk to anyone who isn't American
- Refusing to verify his acct even for employees who ARE American
- Demanding a Supervisor almost every call
- Demanding the CEO almost every time he calls
- Demanding a free phone on almost every call
- Demanding free shipping on everything he buys
- Demanding credits monthly

The guys account notes really are impressive. For over two years just nothing but notes about abusive calls, unfair demands and general all around suckiness.

Well he finally got too sucky for us to want to bother with any more.

Two weeks ago the we finally "Fired" his ass by way of cancelling his account and sending him a nice letter saying basically: "Enjoy our competition, don't let your ass hit you..."

Or, more appropriately: YOU GET NOTHING! YOU LOSE! GOOD DAY SIR!

Good freaking riddance I say. My only regret is that now he'll no doubt move on to Fast Run or Death Star and harass them. I wonder what would happen if he got himself banned from every carrier?

Oh well, at least he's someone else's problem now. Let the party begin!

[DGoddessChardonnay]

Good freaking riddance I say. My only regret is that now he'll no doubt move on to Fast Run or Death Star and harass them. I wonder what would happen if he got himself banned from every carrier?

Oh well, at least he's someone else's problem now. Let the party begin!

Even if he manages to get himself banned from every carrier, he still won't get the hint that maybe it's HIM who is the common denominator in all of this.

My guess is he'll eventually get kicked out of every carrier and be whining online to one of the "consumer" websites complaining about how unfair everyone is towards him and how he's such a good *coughbullshitcough* customer.

Let's hope they kick him to the curb quickly and he can cycle through everyone, including the regional carriers and even the smaller ones like Bug, Runnerfone and Jitterbug and end up with NO service whatsoever.

[Silent-Hunter]

He'll be stuck with pay as you go service. LOL

[eltf177]

Glad you got rid of this waste of time and money.

I too hope that other companies "fire" him until he's got nowhere to turn too...

[Evannah]

Sucks for the next company, but he's gotta go somewhere lol. I'm glad your company "fired" him though! These types of customers should never be pandered too and need to learn a harsh lesson.

[An Haddock]

Good freaking riddance I say. My only regret is that now he'll no doubt move on to Fast Run or Death Star and harass them. I wonder what would happen if he got himself banned from every carrier?

Oh well, at least he's someone else's problem now. Let the party begin!

Call their closest stores and let them know about the guy.

[EricKei]

Good riddance to bad rubbish. Shame there's no effective way to send those notes to other carriers >_<

YOU GET NOTHING! YOU LOSE! GOOD DAY SIR!

I was just watching that...again ...yesterday.

[AccountingDrone]

- Refusing to talk to anyone who isn't American

Sweet jumping Jesus, I wish that I could have let you borrow my friend Sandra ... she emmigrated to Australia and is now a citizen ... we could have had her talk to the guy and at the end inform him she was Australian

The only problem I ave with furriners in customer service is when they do not speak adequate English for their function. And honestly? I would be just as peeved as a born in the USA American if they didn't speak adequately for their function - it isn't the race/creed/color/nationality of a person but their functionality that upsets me. <shrug> But then again, I have had friends and lovers of pretty much every racial "color" and it wasn't their skin that attracted me but their hearts. Well, OK, I confess to having dated the most scrumptious German with the classic blond hair, blue eyes and chiseled features, and the killer buns of steel and 6 pack abs that might also had a bit of influence in the matter

[Irving Patrick Freleigh]

I would suggest Tracfone, but my luck being what it is, that fuckface would come to the swamp, demand I put his minutes on his phone, and berate me when I told him I couldn't do that for him.

[wolfie]

I first ran into him just over a year ago. I've run into many SCs in my time

A GOOD brush guard/moose bumper (some are just for show) will save you a lot of front end damage if you keep running into SCs.

[HotelMinion]

Oh well, at least he's someone else's problem now. Let the party begin!

I hope that someone else is a psych ward. He sounds like a freakin psycho.
Sure wish I could banhammer. I had a banstamp, but banhammer sounds better

[Jay 2K Winger]

I hope that someone else is a psych ward. He sounds like a freakin psycho.
Sure wish I could banhammer. I had a banstamp, but banhammer sounds better

Get a popsicle stick or two, glue it to the stamp. Voila, banstamp --> banhammer!

[Lace Neil Singer]

Sucks for the next company, but he's gotta go somewhere lol. I'm glad your company "fired" him though! These types of customers should never be pandered too and need to learn a harsh lesson.

Agreed. At one place I used to work, the owner used to refer to people like this a "costumers". They scam, they whinge, they bitch nonstop about service and don't pay out nearly enough money to cover the amount they cost you. Rather than keep on trying to placate them, it's far more cost effective to boot them out and let them go and cost your competitors money.

[HotelMinion]

Get a popsicle stick or two, glue it to the stamp. Voila, banstamp --> banhammer!

Popsicle sticks won't last long...unless they're the steel ones.
I'll stick with my stamp, much more armpower.

[taxguykarl]

Congratulations on the firing. Just you wait, the SC will write you up online in that case, I sure hope he isn't bribed to come back.