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A Mixed Bag from This Week

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  • A Mixed Bag from This Week

    Hi everyone. A few minor sucks I've run into this week.

    "I'll just pick the price."

    Item customer wanted came from a clearance rack. Everything was 50% off. Handy-dandy little chart telling you what the price is now vrs what the original price was. Customer picks the lowest price on the sign and then assumes EVERYTHING on the rack is that price. Sigh.

    Gift Card Guy

    Gift Card Guy works for / owns a car dealership, and they give out $200 gift cards to people who buy new cars from them. Every other week he comes in to buy $1000 worth of American Express gift cards. He pays for them with (My Store) gift cards. Each (My Store) card has $50 on it. He buys the store cards online. Then he prints them out. The printouts don't have barcodes. So I have to hand-key in the 16 digit UPC for EVERY SINGLE FRACKING ONE. To be fair, he's always nice and patient, so while HE isn't sucky per se, his purchases are.

    "I want my moooooooneeeeeyyyy"

    Customer comes in to do a return. No proof of purchase whatsoever. Can't find her purchase under her phone number, she left the card she paid for it with at home, can't get into her email from the store computer kiosk (because she forgot / doesn't know the password), and she has tried to use a return receipt for something else and is mystified why that won't work. She WILL NOT accept a gift card. She needs her $10 in cash, dagnabit! Which she got, after the manager went into the computer system only management has access to and found the purchase record. Which took 20 minutes. Which she (the customer) spent hanging around my register and getting in the way.


    "It's OK if I die, as long as my bike is OK."


    Another tornado warning today. We gather everyone in the center of the store. There's a funnel cloud less than 5 miles away from us. Rain is coming down in buckets, the sky has that eerie green tinge, trees are lashing in the wind. I'm using my Lifeguard Voice to call people to the safety area. One guy says "no, I'll stay here by my motorcycle."

    He'd parked it right outside the door. Like most major department stores, mine has glass doors, surrounded by large glass windows. He stayed right by all those glass panes throughout the entire tornado warning (FYI to those who might not know, a "watch" means "a tornado is likely given conditions, while a "warning" means "holy shit there's an actual tornado get to the basement NOW dumbass." He was willing to risk being killed by flying debris to make sure his precious bike stayed where he parked it. Unfortunately for the gene pool, the storm weakened quickly and this Darwin award contestant rode happily off into the sunset.
    Last edited by WishfulSpirit; 06-25-2015, 02:08 AM.
    "I try to be curious about everything, even things that don't interest me." -Alex Trebek

  • #2
    Why do I imagine him and his motorcycle flying through the air in the midst of a cyclone, a la Wicked Witch on her bicycle?
    When you start at zero, everything's progress.

    Comment


    • #3
      Is anyone else amused that he was riding a motorcycle and it was pouring buckets and there was a tornado warning?
      A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

      Comment


      • #4
        Quoth MoonCat View Post
        Why do I imagine him and his motorcycle flying through the air in the midst of a cyclone, a la Wicked Witch on her bicycle?




        Da da da da da da
        Da da da da da da

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        • #5
          FOund out later that Motorcycle Guy was stupidier (that's a word right?) than it looked. We had an actual tornado touch down less than 3 miles from our front door. No major damage, but if the wind had been right, it could have easily plowed through the very glass he was standing in front of.
          "I try to be curious about everything, even things that don't interest me." -Alex Trebek

          Comment


          • #6
            What did he think he could do if the tornado affected his bike?
            Seshat's self-help guide:
            1. Would you rather be right, or get the result you want?
            2. If you're consistently getting results you don't want, change what you do.
            3. Deal with the situation you have now, however it occurred.
            4. Accept the consequences of your decisions.

            "All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.

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            • #7
              Quoth Seshat View Post
              What did he think he could do if the tornado affected his bike?
              Maybe he's related to Pecos Bill.
              "I don't have to be petty. The Universe does that for me."

              Comment


              • #8
                Quoth WishfulSpirit View Post
                The printouts don't have barcodes. So I have to hand-key in the 16 digit UPC for EVERY SINGLE FRACKING ONE.
                Are they all the same UPC code? You could have a printout made for that code and scan it when he comes in. One of us here should be able to help print it out if you can't.

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                • #9
                  They aren't the same. The first 10 or so numbers are, but the rest are different. They're unique to each gift card.
                  "I try to be curious about everything, even things that don't interest me." -Alex Trebek

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                  • #10
                    ok, your store must be really special because I have NEVER heard of a store that allowed someone to pay for gift cards with another gift card.

                    and I worked retail for almost 20 yrs
                    "Much butthurt I sense in you, cry like a bitch you should"

                    Comment


                    • #11
                      Quoth CorneliaMarieRocks View Post
                      ok, your store must be really special because I have NEVER heard of a store that allowed someone to pay for gift cards with another gift card.

                      and I worked retail for almost 20 yrs
                      I've used a Target gift card to buy a Cracker Barrel gift card.

                      Comment


                      • #12
                        Quoth CorneliaMarieRocks View Post
                        ok, your store must be really special because I have NEVER heard of a store that allowed someone to pay for gift cards with another gift card.

                        and I worked retail for almost 20 yrs
                        You can use (my store) cards to buy third party cards because there's a service fee for buying 3rd party gift cards (for Gift Card Guy, it ended up being $6 for every $200 gift card). The store ends up making a profit that way. That's probably why they allow it.

                        A few other stores around here offer third party cards (the local grocery store and the local BullsEye do) but I am not sure if they allow buying a gift card with one of their gift cards, though if they also charge a service fee, I bet they do.
                        Last edited by WishfulSpirit; 07-02-2015, 04:23 AM.
                        "I try to be curious about everything, even things that don't interest me." -Alex Trebek

                        Comment


                        • #13
                          I remember when I was in High School, Rebekah St. James gave a concert at our church (quadruple score if you know who that is, she is rather famous in the Christian music world).

                          Anyway, we had a "Tornado Warning" for our county. Really just the south eastern corner, and the whole storm went south of town by 10 miles, not even rain in town. But we dutifully went to the basement to wait it out, for about 20 min. Then everyone went outside to watch the storm pass us (except for the children, they are too young to gawk at a storm that might kill us ).

                          The look on Miss James face was priceless though, she thought we were all a little crazy and was nervous about the storm.

                          ps: she was right to think that, storms are dangourous and only certified crazy people, aka. storm chasers and weather spotters, should be out. None of us were certified. People are just too laid back about this sort of thing sometimes.
                          I might be crazy, but I'm not Insane.

                          What? You don't play with flamethrowers on the weekends? You are strange.

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                          • #14
                            Quoth WishfulSpirit View Post

                            A few other stores around here offer third party cards (the local grocery store and the local BullsEye do) but I am not sure if they allow buying a gift card with one of their gift cards, though if they also charge a service fee, I bet they do.
                            I used to work at Bullseye and we were told repeatedly that we did not allow people to use our GCs to buy third party cards. It's been over a year sense I left so it's possible they changed that but I doubt it.
                            "They gave me a badge with my name on it. In case I forget who I am." Dr Who - Closing Time

                            "I reject your reality and substitute my own." Adam Savage-Mythbusters

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                            • #15
                              Quoth Lovecats View Post
                              I used to work at Bullseye and we were told repeatedly that we did not allow people to use our GCs to buy third party cards. It's been over a year since I left so it's possible they changed that but I doubt it.
                              I did it well over a year ago, and I even asked at Customer Service before doing it to see if I could and was told it was no problem.

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