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  • Make your own appointments

    I'm back! I'm nearing the end of my second year in business for myself. I do bridal alterations on a contractor basis with a wedding planning service and with a gown store. I do my own scheduling based on where the gown was purchased (from the store means I can schedule to meet at the store. Anywhere else and I use the planning studio).

    I received a phone call today that I've had often enough now that I have come up with a little saying i use to vent later to my poor husband: if you're not old enough to schedule your own bridal fitting, you're not old enough to get married. Where "old enough" refers to both calendar age and emotional age.

    I answer the phone: "Sewing pun-titled business, Fenig speaking. How can I help you?"
    Mother of the Bride (MoB): "Hi Feenig (irritating mispronunciation, but I let it go). I got your number from <Customer who I don't recal> about seamstress work.
    Me: "Yes, how can I help you?"
    MoB: "My daughter is getting married in October and needs her dress altered."
    Me: "Great. I have availability tomorrow at 4 or 5 PM or we can look at next Tuesday afternoon or Wednesday afternoon and evening."
    MoB: "Well, she works."
    Me: "Yes." (So do i, lady. Which is why we're speaking.)
    MoB: "She can probably do next Tuesday evening."
    Me: "Like I mentioned before, I can only meet in the afternoon on Tuesday. I take an evening class."
    MoB: "Oh. Ok. Well I'll give her a call and see what she can do."

    Why doesn't she call me herself? No one knows her schedule better than she does. And if she can't handle calling, texting, or emailing me herself, how is she going to handle married life? I understand that Mom wants to help. But some things can't be done without the bride. Fittings are DEFINITELY one of those things.

  • #2
    You may have a MomZilla on your hands who is trying to handle everything herself. Tread carefully
    "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
    "The difference between an amateur and a master is that the master has failed way more times." - JoCat
    "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
    "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
    "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
    "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
    Acts of Gord – Read it, Learn it, Love it!
    "Our psychic powers only work if the customer has a mind to read." - me

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    • #3
      I've learned, when faced with a MomZilla, to look directly into the Bride's eyes and ask pointedly "What do *you* want for *your* gown?" But that all supposes we ever get to a first fitting.

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      • #4
        My mother did sewing and alterations out of our home. She altered wedding dresses, altered and made from scratch bridesmaids dresses, and altered all kinds of regular clothes. Because it was out of her home, she only worked on referrals from friends or other customers. No cold calls. And she definitely could say she was too "busy" when she had unwanted customers. I wish you luck with random bridal customers. Add an annoyance tax when needed.

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        • #5
          You: Oh, you don't want those times? My next availability is in October. Of 2026.

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