During our vacation last week, we and another couple dines at one of the nicer establishments in town. We had a nice time, were more than polite to the server, but were alarmed to find the bill totaled about 40 percent more than we expected. Looking at the details, we found two glasses of wine charged at $28 apiece. One of our party got up and walked toward the cash register at the bar, where the owner/manager happened to be working (he is chief bartender as well). Just before she got there, our server SPRINTED across the floor and intercepted her, and without even looking at the bill, told our friend that she charged for bottles of wine instead of glasses. She fixed the bill but did not offer anything that even resembled an apology.
Still, we tipped at nearly 20 percent because that is how we roll. We don't want to be sucky customers.
Are we sucky customers for calling her on this? And was it too much to expect at least some kind of apology?
Currently there is an uprising among tipped employees in our state to be paid more, but when one of them tries to pull a stunt like this, it makes me skeptical of their intentions.
Still, we tipped at nearly 20 percent because that is how we roll. We don't want to be sucky customers.
Are we sucky customers for calling her on this? And was it too much to expect at least some kind of apology?
Currently there is an uprising among tipped employees in our state to be paid more, but when one of them tries to pull a stunt like this, it makes me skeptical of their intentions.
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