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Boring a hole into my forehead

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  • Boring a hole into my forehead

    I don't know if she was really sucky, but if she complains then she is.

    I was at customer service. A woman and her daughter walked up and began unloading a cart clear over on the other side, at a register I wasn't working on, while I had someone--in fact two in line--in front of me. Now, I didn't know why they were there. Maybe they didn't want the stuff. Maybe someone else had said "I'll meet you at the desk." There are lots of possibilities.
    My second person was a coworker who just wanted her paycheck. It was a simple matter to call over the radio for a supervisor, except I didn't have one at the time. I stepped out to look for Boss Lady, who happened to come around the corner. OK, that was taken care of so I walked over to the 2 women and asked "What can I do for you?"
    "The lady sent us up here?"
    *me looking confused because no one had said anything to me*
    "To be rung up? OK...*hunt for my sign-in pass, saying "Where's my sign-in?..."; find it and get into this computer and start ringing up her stuff.*

    So she was silent but totally hovering over me and when given the opportunity, looked straight into my eyeballs, which was creeping me out, and meanwhile I was hunting around for stuff because, you know, this wasn't the register I was working on.
    I think she was trying to see if I was mad or just confused, idk.
    TBH, I was a tiny bit annoyed that they'd dumped all their stuff all the way at the end instead of waiting in line, but hey--stuff happens, so I was nice the whole time, asking if she wanted a bag for this or that, and stuff like that. I did the same with her daughter's purchase.

    We all remained polite, but the staring at my face the entire time made me feel like she was looking to get me in trouble, and we all know how my feelings get me in trouble. Ugh. I don't do anything wrong, but I'm still suspect.
    "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

  • #2
    The only thing I can suggest in those situations, if you haven't already tried it, is to react the way Dr. Sheldon Cooper would...
    1. With a look of derision...
    2. ...or with a look as shown below:


    After that, I've got nothin'.
    "Eventually one outgrows the fairy tales of childhood, belief in Santa and the Easter Bunny, and believing that SCs are even capable of imagining themselves in our position."
    --StanFlouride

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    • #3
      Maybe that's what I did.
      "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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      • #4
        People stare so weird sometimes. I wonder, would they have just stood there forever? I also bet you they were told to actually go to your line, (assuming you can check people out at customer service) but they didn't understand. Then how dare you help the people already waiting in line instead of running over to help them!

        On really busy days, I will admit that I will see someone hovering in my peripheral vision and not ask if they want help. Why? First, because everyone else has been waiting for their turn. Second, they are standing really far away, apparently hoping that by sheer force of will they can make me run over to them like "OH I'M SO SORRY! Let me spend the next 30 minutes answering questions which you could have easily found by a combo of better preparation, Google, common sense, and using your eyes?"
        Replace anger management with stupidity management.

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