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respect, manners, no way

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  • respect, manners, no way

    Sometimes I wish I were treated with a little more respect and like I am a human being, maybe that's my problem.

    SC's wont even bother turning off their loud as crap diesel truck (sometimes loud motorcycles) in the bank drive through so I can hear them or hear myself think. THEN they get mad when I tell them I am sorry I can not hear them over the vehicle.

    Please and thank you, although repetitive, goes a long way:
    SC: Give me my balance
    --
    SC: I want (checking deposit, checks, account history, cashiers check)

    Working at the drive through (sometimes this happens in the lobby):
    Me: Hello, how are you?
    SC:
    (complete transaction)
    Me: Thank you, So-and-so, here is your receipt/cash/whatever, have a good day
    SC: *crickets*

    And we all experience the cell phone SC. I still say hello and thank you and the whole thing, cuz I am a meanie and like to interrupt conversations when I am doing a business transaction with another person who is on a phone and doesn't realize that this is a business transaction, or they don't care. Odds are the latter...

    The small voice:
    SC: *hits call button, ding*
    Me: Hi how can I help you?
    SC: *sounds like whispering*
    Me: I am sorry, I can't hear you. (I look up and they aren't looking my way, they are looking behind or beside them. Microphones work best when you are actually facing and near them.)
    SC: More whispering sounds
    Me: I'm sorry, I still can't hear you.
    SC: *turns to microphone finally* DEPOSIT SLIP!!! ELVENTY!!!



    And it's mostly not young people, it's often older adults who complain about the youth and their lack of manners.
    When it comes to getting things done, we need fewer architects and more bricklayers. ---Colleen C. Barrett---

  • #2
    Quoth thehippie777 View Post
    And it's mostly not young people, it's often older adults who complain about the youth and their lack of manners.
    Yeah, lack of manners knows no age. I mean, my work has many elderly shoppers, and they are certainly not all smiles and kittens. Lately my "lack of manners" pet peeve is not saying ANY of the following before they ask me something:

    Hi, hello, excuse me, could you help me, are you available, ma'am, miss. I'd take "sir" also, I don't care.

    Anyway, they just start taking. Where's the bathroom?! Where are the needles? I seriously wish I could get away with ignoring them until they addressed me like a human being. But no. Sometimes I do kinda interrupt them! They launch into some spiel, and I look up and interrupt it by saying "oh, hi!" Because honestly, half the time they start talking while I'm not even facing them, so what if I was one of the several hearing-impaired employees? Yes, people do get mad and claim that someone was rude or ignored them. I will tell them "oh, that was Employee, she has a cochlear implant, and probably didn't realize you were talking to her."
    Replace anger management with stupidity management.

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    • #3
      Back when I worked at MW repair, cell phones weren't as common and were honestly the size and shape of a brick with an antenna attached. My job was also more go with the flow, since my manager was only there about half the time I was. The snark is strong in this one...

      Customer comes up to the counter, blabbing away on their cell phone. I wait patiently, not even saying hello until they hang up.

      SC: *hangs up finnnnallllly* Aren't you going to greet me?
      Me: Sorry, I wasn't sure how someone greeted a person who had a brick attached to their ear. Besides, it's rude to interrupt a conversation. Now that you're finished, "Hi, welcome to Monkey Wards Repair, how may I help you?"

      At least this customer had a sense of humor, because he just started laughing. I think he was trying to impress me with how rich he was or something, because I did recall he'd been in the Saturday before when I was working. He didn't have his phone then. And... I wasn't impressed. I never liked talking to bricks. Not even ones that can talk back
      If I make no sense, I apologize. I'm constantly interrupted by an actual toddler.

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      • #4
        Quoth notalwaysright View Post

        Hi, hello, excuse me, could you help me, are you available, ma'am, miss. I'd take "sir" also, I don't care.

        Anyway, they just start taking. Where's the bathroom?! Where are the needles? I seriously wish I could get away with ignoring them until they addressed me like a human being. But no.
        "Where's the bathroom" with out any niceties beforehand I would give a pass on and just assume they are on the verge of having an accident. But anything else...yeah.

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        • #5
          I remain completely silent when checking someone out who is on a cell phone (and then bitch about it later to a coworker!), but some of our regulars can get away with it. IF they don't do it regularly and are usually otherwise nice. The last one I dealt with still acknowledged me AND said thank you when we were done.

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          • #6
            In defense of those of us who go through the drive through for banking - 90% of the time, I can't understand what they are saying (which is why everything is written out and sent through the machine), so I may have responded with business when a teller was being nice - I just couldn't hear them.

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            • #7
              Sad. I was visiting a famous sandwich chain today in a rougher part of DC. While there I ordered my usual sub with the typical odd fixings with my usual litany of Please, Thank You, How Are You Today?, Oh Yes Please, That Looks Good, etc.

              The nine year old girl behind me could not be arsed to use any polite phrases, just direct orders to people very much her senior. Under different circumstances I might have suggested that she should be more polite, but being in the Land of Thin Skin I wasn't in the mood to deal with potential blowback.

              So I tried to be polite enough for three. I did catch a smile or two. Hope it helped.
              "Announcing your intentions is a good way to hear God laugh." Al Swearingen (Deadwood)

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              • #8
                I sometimes get "people" on the phone who just "bark" single words at me:
                "Report!"
                "Case!"
                "Randomlastnameofsomeone!"
                "Detective!"
                "Indecipherablemutteringduetoalcoholand/ordrugsrecentlyconsumed!"
                My trick? Act as if they are a robotic recording and ask them if this is a recorded message... Usually gets most of them to jump start their brains and at least attempt to form a full sentence... Still no manners, but at least the communication opens up and I can get them off the phone faster. Best part? 99% of the time, they have the wrong number and department. So I get to give them the good news they have to start all over again.
                Sorry, but not sorry.
                Why is stupidity not an arrestable offense?

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