So one of our MODs transferred to a store in that territory and told us a story today:
So he's MOD at the time when some guy complains that he and wife are allergic to the air in the store. Yes, the air. So MOD probes for information. Maybe it's mold or dust or a chemical or something? The man does not actually know what's causing the problem. He can't give a clue as to anything his doctor said he might be allergic to, which would help the company figure out if there were something it could do, like have the ducts cleaned or something. MOD says, "I can put in a request to investigate, but if we don't know what we're looking for we can't help you." The man threatens to call the health dept. and at this point is angry, so MOD says something about calling FEMA. I don't know why he said that but the man called him a name I'm not allowed to say and said he was definitely calling the health dept. Good luck with that, as they are going to want some kind of documentation of your physical distress, dude. You have nothing.
So he's MOD at the time when some guy complains that he and wife are allergic to the air in the store. Yes, the air. So MOD probes for information. Maybe it's mold or dust or a chemical or something? The man does not actually know what's causing the problem. He can't give a clue as to anything his doctor said he might be allergic to, which would help the company figure out if there were something it could do, like have the ducts cleaned or something. MOD says, "I can put in a request to investigate, but if we don't know what we're looking for we can't help you." The man threatens to call the health dept. and at this point is angry, so MOD says something about calling FEMA. I don't know why he said that but the man called him a name I'm not allowed to say and said he was definitely calling the health dept. Good luck with that, as they are going to want some kind of documentation of your physical distress, dude. You have nothing.
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