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The "We're Sold Out" Thread.

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  • The "We're Sold Out" Thread.

    Goodness, today really hit hard. The item that is suuuuuper popular at my store is adult coloring books. Funny story, the first time someone asked me for one, my mind went totally blank. I just stared. In my head I was like, "did you just ask me for porn coloring books?!"(Maybe I should "invent" this, I could be a millionaire) I said we didn't have any, and I was right, at the time we didn't carry them. Then later I found out what they were and *headdesked.* We've had them since summer I think.

    We still have some coloring books, though people asked me all day about specific styles, like Van Gogh. What we were completely out of is color pencils. None in the fine art section. None in the kids crayola section. Nada. So we were selling fine-tipped pens. Until we ran out of most of those. When I left all we had left were the sets which we have to keep locked up. I sold several of them.

    We're nearly out of Seahawks fleece, one lady challenged the "10 yard maximum" rule, but of course was shut down. This is a really strict, completely enforced rule. Asking for a manager will do nothing except make you wait a few minutes longer, and get told no anyway. This is straight from the NFL. I predict being totally out by end of day today, and we won't get more until Monday, if we get any, since we got none last Monday. And oh god, they got into the playoffs. Kill me now. The funny thing is that we used to only have plain cotton, and two patterns of fleece. We now have multiple patterns of both cotton and fleece, and additionally we carry flannel and some nylon water resistant type fabric. You'd think that having all those options would be a good thing, since even if we're out of one pattern, we still have several others to choose from. Well, that was terribly faulting logic there, wasn't it. All it mean is that now there are more ways a customer can get upset when we're out of the specific pattern they want.
    Replace anger management with stupidity management.

  • #2
    What a real mess. You can't sell what you don't have in stock.
    Customers should always be served . . . to the nearest great white.

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    • #3
      Where I work is having this problem too! We had an amazing sale a few weeks ago and it wiped out our stock. People so far had been pretty understand but as all retail peeps know, the closer it gets to the big day, the crazier the customers become. Now it's the fucking morons who think they can walk into a high profile store a few days before Christmas and get the season's "it" gifts that sold out six weeks ago! WTH? We have horrible backorders until spring and there is nothing we can do! Stop bothering us! *Whacks SCs away with a stick* So many times, I've had to run out onto the sales floor and remove display items that are backordered because adults throw tantrums over buying the display items or feel that they are being taunted by us still displaying them. Removing the items from sight is one of the best strategies.

      Also, there is a lot of "You've just ruined my pwecious's Christmas!". >.<

      I. Hate. People. So. Much.

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      • #4
        My company runs out of ports and wireless set top boxes with a dreary regularity. Doesn't help that our technicians just LOVE the second.

        Anyway, those adult coloring books... I LOVE this craze. I love these books and I'm going to buy more all the time. Mind you, a porn coloring book could be fun. With hot anime characters? Hey, make me one full of hot sexy guys! Bleach would be good, I'd love Kyoraku Shunsui naked... *drools*

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        • #5
          Quoth notalwaysright View Post
          The item that is suuuuuper popular at my store is adult coloring books. Funny story, the first time someone asked me for one, my mind went totally blank. I just stared. In my head I was like, "did you just ask me for porn coloring books?!"(Maybe I should "invent" this, I could be a millionaire)
          Think somebody already did, and the swamp will have some for Valentines Day. At least that's what I've been told. <_<
          Knowledge is power. Power corrupts. Study hard. Be evil.

          "I never said I wasn't a horrible person."--Me, almost daily

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          • #6
            Our HOT HOT HOT item was that stupid Star Shower thing. We sold out at the beginning of the month. We even had one guy buy one that was returned. Not sure if he returned that one or not. Up until last week we had people coming in and asking for it. We don't have any and no we can't call any other store because corporate is sold out. Go away.
            I would have a nice day, but I have other things to do.

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            • #7
              Quoth notalwaysright View Post
              We're nearly out of Seahawks fleece, one lady challenged the "10 yard maximum" rule
              10 yards? If a riot had broken out over the fleece, would that suctomer be the first down?
              Any fool can piss on the floor. It takes a talented SC to shit on the ceiling.

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              • #8
                :S What's the 10 yard max rule??

                Also. Porn dot-to-dot books :P
                The Copyright Monster has made me tell you that my avatar is courtesy of the wonderful Alice XZ.And you don't want to annoy the Copyright Monster.

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                • #9
                  Quoth Kit-Ginevra View Post
                  :S What's the 10 yard max rule??

                  Also. Porn dot-to-dot books :P
                  I will TOTALLY buy one. XD Have to keep it away from my sister's kids...

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                  • #10
                    10 yard rule may have a couple of reasons behind it. One is likely so that they can't turn around and resell it - that's similar to what we had when I worked at a fabric store. Any licensed fabric had a max cut amount allowed per customer per day, and we wouldn't let them walk out of the store with their previous purchase to only walk back in to buy more of said fabric - that's when the whole per day thing comes into play. Many people buying large quantities of fabric were usually making items out of for resale at craft sales and the like, which is not necessarily a bad thing, but it goes against the whole personal use thing that the licensed stuff is old under. I think another reason why there's a max cut limit is so that other people have a chance of getting some of the fabric.

                    I love the adult colouring books! I've got a mandala one and a Harry Potter one, with a Doctor Who one on the way I have to pick up a Sherlock colouring book soon, but that is going to be my 'surviving Christmas' gift to myself. Now, if somebody came out with a porn dot-to-dot I would definitely buy that one without having to think twice!

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                    • #11
                      I work at the online section of my store. People were coming in yesterday asking if we could "rush" something to the store 3 days before christmas ohhh and can we guarantee it!

                      No, no we can't.
                      It doesn't matter how many times you try to get me to say it. I never promise anything in retail. I'm certainly not going to promise something like that 3 days before christmas.
                      I wasnt put on this earth to make you feel like a man ~ Mary Bertone

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                      • #12
                        But where's the inevitable response - "YOU'VE RUINED CHRISTMAS!!!"

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                        • #13
                          Quoth eltf177 View Post
                          But where's the inevitable response - "YOU'VE RUINED CHRISTMAS!!!"
                          I was waiting for this, but alas, most were very understanding about our lack of colored pencils. I did get a couple people who felt the need to tell me that some item was cheaper online. I wanted to say, "well you waited too long to order didn't you? Now you either have to buy it here for $1 more, or do without." Or the person who had to tell me that she had "already been sent back here three times and can't find it!" I get it, that's a bit annoying. Wait, sent back? Oh. You went up to the insanely busy registers, pestered a cashier who was undoubtedly already helping someone equally cranky, and are now upset because you didn't get your hand held and walked to the item. Yeah, now I have no sympathy.

                          We do have some fabric which is slightly... Well, not inappropriate, but funny. Here's one.
                          Replace anger management with stupidity management.

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                          • #14
                            Quoth KuariKaydrith View Post
                            I love the adult colouring books! I've got a mandala one and a Harry Potter one, with a Doctor Who one on the way
                            Where did you get those? I would love Harry Potter and Doctor Who adult coloring books!
                            I don't have an attitude problem. You have a perception problem.
                            My LiveJournal
                            A page we can all agree with!

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                            • #15
                              Quoth XCashier View Post
                              Where did you get those? I would love Harry Potter and Doctor Who adult coloring books!
                              I found both kinds on Amazon.

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