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Not Mother and Daughter
I work for a clothing store mostly found in malls, we are well well known for our high price yet amazing return policy. That's all the hints I'll give cause I hate that damn policy, brings scammers in by the droves I swear.
I work in the Lingerie department, the most sucky stuff is usually sweaty customers or the one who waists my time trying on all the bras I have and buy nothing though I am commission pay.
Then there are the scammers, the good ones are those who come in looking very nice, talk to us and act like a normal customer. Those ones are hard to grab. The ones who come into a store where their cheapest set of jeans is more that it looks like you can ever afford are easy to follow. Yes it is rude to assume and I try my very best not to but 90% of the time I am completely correct cause of the area I work in.
A few nights ago I get a woman into my department, in sweats but that's not a big deal I get many like. Her hair is a little frazzled and she has things in her hand that come from another department. In my store we call it traveling and try to keep an eye on it. I greet her, get her a few bras and a fitting room, everything seems perfectly fine. Off she goes to look at more, right before a woman I'm calling Toothless Grin comes over. She avoids me and has five items from the other side of the store in hand.
At this point my loss prevention calls me and says this is a mother daughter pair, keep an eye on them. Other than those two My area is empty so I am all over them. I keep bugging Toothless Grin about things until she finally lets me get her a room, I count everything and make a note of it. Now the fitting rooms I have lock when the door is closed, so we keep the doors slightly open when we put items in there so the customer can go right in without need someone to unlock it. We only close the door when there is a customers valuable inside the room (purse, jacket. ext.). So with these two doors open I am making sure they are not located near each other.
As I come out of the fitting room area, the two woman are talking to each other, I hear Dumb Daughter call Toothless Grin mother as they are trying on robes together. I greet Dumb Daughter and ask if Toothless is her mother or sister. She says she doesn't know the woman at all
How dumb do you think I am?! Being a wonderful sales person I don't say a thing but help them both out to my best abilities. After a few minutes Dumb Daughter says she's going down stairs, few minutes after that Toothless Grin goes into her fitting room.
It takes her about half an hour to try on things. In that time I check on her by knocking on the door and asking if she needed any other size of the jeans she had. I hear panicked shuffling and a sudden "I'm Sorry!" It took a lot to not laugh and just say "Then don't steal." But I went on my way instead. Dumb Daughter has not returned to try anything in her room on yet, I was informed she was down stairs in kids snooping around oddly. Toothless grin comes out with all her items, from the looks only one has been tried on, a jacket. I take them and put the jacket on hold as she requests. Then this stupid woman looks me in the eye and asks "Do you know where the other woman went?"
I lost all cool then, stared at her with my most are you crazy look before asking "The woman you don't know?" She just smiles and nods "Yes her" I was so done I just wanted to slam my head into the counter. I just told her flat out "SHe's in kids if you have to know." and off the woman goes. Rushing back to the rooms everything from Toothless Grin's room is counted for, but two bras from Dumb Daughter's room are missing.
Sadly these two got away with it but damn it pissed me off. On a Happy note loss prevention grabbed a woman stupid enough to try to steal after we closed so we all saw her try. It was pretty funny.
I work in the Lingerie department, the most sucky stuff is usually sweaty customers or the one who waists my time trying on all the bras I have and buy nothing though I am commission pay.
Then there are the scammers, the good ones are those who come in looking very nice, talk to us and act like a normal customer. Those ones are hard to grab. The ones who come into a store where their cheapest set of jeans is more that it looks like you can ever afford are easy to follow. Yes it is rude to assume and I try my very best not to but 90% of the time I am completely correct cause of the area I work in.
A few nights ago I get a woman into my department, in sweats but that's not a big deal I get many like. Her hair is a little frazzled and she has things in her hand that come from another department. In my store we call it traveling and try to keep an eye on it. I greet her, get her a few bras and a fitting room, everything seems perfectly fine. Off she goes to look at more, right before a woman I'm calling Toothless Grin comes over. She avoids me and has five items from the other side of the store in hand.
At this point my loss prevention calls me and says this is a mother daughter pair, keep an eye on them. Other than those two My area is empty so I am all over them. I keep bugging Toothless Grin about things until she finally lets me get her a room, I count everything and make a note of it. Now the fitting rooms I have lock when the door is closed, so we keep the doors slightly open when we put items in there so the customer can go right in without need someone to unlock it. We only close the door when there is a customers valuable inside the room (purse, jacket. ext.). So with these two doors open I am making sure they are not located near each other.
As I come out of the fitting room area, the two woman are talking to each other, I hear Dumb Daughter call Toothless Grin mother as they are trying on robes together. I greet Dumb Daughter and ask if Toothless is her mother or sister. She says she doesn't know the woman at all
How dumb do you think I am?! Being a wonderful sales person I don't say a thing but help them both out to my best abilities. After a few minutes Dumb Daughter says she's going down stairs, few minutes after that Toothless Grin goes into her fitting room.It takes her about half an hour to try on things. In that time I check on her by knocking on the door and asking if she needed any other size of the jeans she had. I hear panicked shuffling and a sudden "I'm Sorry!" It took a lot to not laugh and just say "Then don't steal." But I went on my way instead. Dumb Daughter has not returned to try anything in her room on yet, I was informed she was down stairs in kids snooping around oddly. Toothless grin comes out with all her items, from the looks only one has been tried on, a jacket. I take them and put the jacket on hold as she requests. Then this stupid woman looks me in the eye and asks "Do you know where the other woman went?"
I lost all cool then, stared at her with my most are you crazy look before asking "The woman you don't know?" She just smiles and nods "Yes her" I was so done I just wanted to slam my head into the counter. I just told her flat out "SHe's in kids if you have to know." and off the woman goes. Rushing back to the rooms everything from Toothless Grin's room is counted for, but two bras from Dumb Daughter's room are missing.
Sadly these two got away with it but damn it pissed me off. On a Happy note loss prevention grabbed a woman stupid enough to try to steal after we closed so we all saw her try. It was pretty funny.
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