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Not sucky but I need to vent

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  • Not sucky but I need to vent

    I just....GO AWAY, PEOPLE. Why is it that every. single. holiday. weekend. people have to mob us? And we always seem to be understaffed. We aren't really, but employees are in the wrong departments (management doesn't use them to the benefit of the foot traffic, I mean). Or they call in. Or there's some sort of miscommunication and we can't figure out when to close the cafe. We only have half our menu because of that.

    I find myself getting angry at people for being in here because they waited until Saturday at the mall to shop for Valentine's Day/birthday/baby shower/everythingelse and they are in a hurry and shoving stuff at my scanner and complaining the bathrooms have no paper towels and blocking the exit and every available hallway, etc, etc, etc. Sometimes I wonder if we're violating the fire code. There's only so much we can handle!

    And to the women that were disgusted that I didn't bow and scrape and run to the bathroom right away to stock paper towels: I spoke the truth when I said I couldn't even move around in there. That was literal. People were blocking the door with strollers. Maybe I could've been a bit more professional, but frankly, I don't care. There are so many nice, big bathrooms in this mall. Go poop in one of those. (And yes, since it's Saturday one of the toilets is, of course, clogged. Feel free to ignore the huge Out of Order sign on it, though.)

    I pretty much hate my job, but it's tolerable on weekdays. I HATE Fridays and especially Saturdays, and I have to work pretty much every single one of them. And it's usually 8.5-hour shifts on Saturdays. It's all I can do to keep my mouth shut so the vitriol does not come flying out. I am that angry.

    I know I don't have a right to be. I don't think I can do this much longer, but no other retail or food job will be better. Neither will a call center job. It's still customer service. I want to be in a factory doing repetetive work alone. I just can't physically do that.
    "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

  • #2
    Hold on, hold on! You DO have a right to be angry. It's the stress, and the fact that people were rude, pushy, impatient and difficult. That's hard for anybody to deal with. I know how it goes.

    I wish I had better advice but I can only offer hugs and sympathy, and say please be kind to yourself.
    When you start at zero, everything's progress.

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