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I go into work yesterday morning and a coworker tells me this tale. Our store is 24 hours, just to clarify.
During the night on Saturday/early Sunday the 3rd shift manager gets a phone call from "Miranda" who works in our beauty department. Miranda won't be in because of family issues. Betty, the manager says "We don't have a Miranda that works in Beauty." Miranda is adamant that yes, we do. She works at our location. And got very mad when Betty asked if she had the right store. To make this even funnier, we used to have a Miranda who worked in Beauty who would likely call in with "family problems" even on a holiday.
Then I had two that weren't sucky but the customers involved made their transactions go twice as long as they should've. Lady comes up and says she bought stuff but the coupons weren't taken off. She has her receipt, so this should go quick. No, she kept flipping through our coupon book looking for the coupon. I really wanted to take it out of her hands. Not just take, forcibly remove it from her grasp.
Then there was Dave. You see Dave had a raincheck for 12 packs of soda but it blew away in the breeze. Dave was in a quandary. Dave wanted to take advantage of the sale. Dave said that the raincheck book didn't look like it was used much and if I could find the copy of the one that Dave lost just to prove that at one point in time Dave had an actual raincheck written out to him, Dave.
I didn't really care, I was going to write Dave out another one. Even if Dave was trying to scam us, it's all about keeping the customer happy. Even Dave. Dave was very adamant that I look through the rainchecks to find his. There's carbon copies but most of them are just written on top of each other. So to make Dave happy I kept looking for his. Sure enough I found it, written clearly. Raincheck for Dave. I wrote Dave out a new one and sent Dave on his way. And yes, he kept saying his name over and over and over. Of course, every time I kept thinking "Dave's not here." But that was a lie. Dave was there.
During the night on Saturday/early Sunday the 3rd shift manager gets a phone call from "Miranda" who works in our beauty department. Miranda won't be in because of family issues. Betty, the manager says "We don't have a Miranda that works in Beauty." Miranda is adamant that yes, we do. She works at our location. And got very mad when Betty asked if she had the right store. To make this even funnier, we used to have a Miranda who worked in Beauty who would likely call in with "family problems" even on a holiday.
Then I had two that weren't sucky but the customers involved made their transactions go twice as long as they should've. Lady comes up and says she bought stuff but the coupons weren't taken off. She has her receipt, so this should go quick. No, she kept flipping through our coupon book looking for the coupon. I really wanted to take it out of her hands. Not just take, forcibly remove it from her grasp.
Then there was Dave. You see Dave had a raincheck for 12 packs of soda but it blew away in the breeze. Dave was in a quandary. Dave wanted to take advantage of the sale. Dave said that the raincheck book didn't look like it was used much and if I could find the copy of the one that Dave lost just to prove that at one point in time Dave had an actual raincheck written out to him, Dave.
I didn't really care, I was going to write Dave out another one. Even if Dave was trying to scam us, it's all about keeping the customer happy. Even Dave. Dave was very adamant that I look through the rainchecks to find his. There's carbon copies but most of them are just written on top of each other. So to make Dave happy I kept looking for his. Sure enough I found it, written clearly. Raincheck for Dave. I wrote Dave out a new one and sent Dave on his way. And yes, he kept saying his name over and over and over. Of course, every time I kept thinking "Dave's not here." But that was a lie. Dave was there.
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