Customers with special circumstances

[MoonChild2007]

THis hasn't happened to me but I have read some the posts here and I was wondering, how come SC think that just because they have a special "circumstance" that allows them to do anything they want? If THEY do something wrong and want something out of it, they use the "But I am handicapped" or "But I am single mother" and if we don't do it, we are discriminating against them. Anyone has any customers like that?

[Boozy]

I think the most common one I hear is "But I'm a senior!"

What's funny is that all these "special" circumstances are anything but special. There are millions of senior citizens, single mothers, handicapped people, and minorities. The majority of them take personal responsibility, graciously take advantage of what services are offered them, and live their lives with dignity. The rest would be SCs whether they had a "special" circumstance or not.

[Becks]

How about the infamous "But I'm on a fiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiixed iiiiiiiiiiiiiiiiiiiiiincoooooooooooooooooooooooooo ome" person?

[batmoody]

I hate that too. Mostly because whatever it is that they are hollering discrimination about is something, that if I accomodated them with, would be discriminating against everyone else!

I had a woman with WIC, scream at me that I was being racist because I refused to let her get a cereal she wasn't allowed to get.

No, I am not discriminating/racist...i treat everyone that way! I guess that makes me customerist.

[Aressel]

I had one once, "But I'm a single mother, and I'm on welfare".

We gave her a quote on a computer repair, she thought it was too expensive, so she gets the kid down the street to work on it. He manages to wreck it up even worse. So, she comes back to us, and understandably, the price goes up. She hits us with the line. My boss laughs, and we haven't heard from her again.

[kerrisan]

My bf is handicapped, and I am so proud of him. He never lets anyone tell him he can't do anything because of his disability. He doesn't accept help from people unless he absolutely needs it - which is hardly ever.

What ticks me off is when people direct questions for HIM at ME when we're out. Just because he has CP doesn't make him mentally handicapped. Whenever they do that, I just stare at them blankly and wait for him to answer.

[marlovino]

Kerrisan, next time that happens do this:


When they direct the question to you instead of him just stand there looking at them blankly like before. Then let your boyfriend answer, 'I'm sorry she has a problem communicating, what is it you were asking?'

If they ask what your problem is you answer back, "I don't respond to people who are rude and use me as an excuse not to talk to my boyfriend".



If that doesn't work just do this:

[Kiwi]

How about the infamous "But I'm on a fiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiixed iiiiiiiiiiiiiiiiiiiiiincoooooooooooooooooooooooooo ome" person?

ARGH I hate that excuse!!!! It makes me want to and then and finally

I hate hate hate hate it when people say that!

[MadMike]

"But I am single mother"

I'm wondering how many single fathers demanded special treatment like that. Granted, I'm sure there aren't neary as many single fathers as single mothers, but I guess I'm curious because I was a single father myself for a few years.

[AFpheonix]

Oh that has happened on many occasions, I'll just share a few of the more memorable ones.

1) Some old jackass came through the drivethru to exchange Grecian Formula. Unfortunately, he got the nice tech and not me, because she LET HIM DO IT
The manager she called back proceeded to go out on the salesfloor to get him his product! Moreover, he had the balls to sit there and ring the bell repeatedly while they were out getting his friggin hair color to whine about what was taking so long.
He claimed being old and handicapped, and nobody thought to smile nicely and point out that the store was handicap accessible.

2) Naughty scammer boy:
Ok, he walks with a cane, and he's on a pain med contract. I'll give him that.
BUT, jackass boy noticed one day that the novice cashier ringing him out didn't get his zero dollar copay pain meds on the receipt, even though he received the meds. So he decided to try and scam a second fill.
We called him out on it, and to prevent him from trying to say that someone else picked it up for him and stole it, we put a note on his file that only he could pick up with proper ID.
He was not amused after a few fills (and me not letting his dad pick up for him...hmmm...guess he hadn't told mommy and daddy what naughtiness he'd been up to. We did notify his doctor, though.) and tried to pull the handicap card.
We offered to let him fill elsewhere.

He still fills, and we haven't heard a peep out of him about the matter since.

What's even more weird about this guy is that he lives clear out in Forest Grove and drives over here to the outskirts of Portland to fill, going past quite a few other pharmacies. Methinks he's burned an awful lot of bridges in his wake....

[XCashier]

What's even more weird about this guy is that he lives clear out in Forest Grove and drives over here to the outskirts of Portland to fill, going past quite a few other pharmacies. Methinks he's burned an awful lot of bridges in his wake....

Obviously, it took him a while to figure out that ticking off the pharmacist is not a good idea. Not too swift on the uptake, is he?

[Khana]

I get that a lot, too.

Our cards aren't good if you get state or federally funded health OR prescription coverage.

Which includes Medicare.

I get the, "We're on fixed income!" or "You're discriminating against the elderly!" or "You just want all the old people to die off, don't you?" or "But medicare isn't paying for my prescriptions."

It's like, geez, it's a $15 coupon... get over yourselves....

I've seriously gotten those responses in reference to the least of our cards, the $15 discount.

[blas]

I understand that problems can hit anyone, especially financial woes in this day and age.

Having said that, with my grocery and gas station experience, I have little or no sympathy for people on a "fixed income" who throw tantrums.

My parents were on welfare and had foodstamps when I was a child. They never used the "foodstamp" or "welfare" card on ANY cashier. They were never after anyone's pity. They graciously accepted the help that was offered to them and did the best they could with what they had.

Unlike the woman who got me suspended at the grocery store.......claiming that I was taking food out of her children's mouths by refusing to accept her scam...using multiple coupons when only one was allowed, giving me the "I'M ON FOODSTAMPS! HOW DARE YOU ASSUME I SHOULDN'T BE ALLOWED TO HAVE THE SAME THINGS AS EVERYONE ELSE!" It wasn't because she had foodstamps, it was because she was pulling a scam on me!

Also, unlike customers at the gas station who would see my face when they scrounged up pennies and dimes and nickels for cigarettes and blow up at me, "I'm on WELFARE and I don't have ANY money! I NEED cigarettes!" or "I should be able to have them too!" Hey, I never said anything about you being on welfare, you're the one who had to bring it up and get all defensive on me.

[AFpheonix]

Obviously, it took him a while to figure out that ticking off the pharmacist is not a good idea. Not too swift on the uptake, is he?

Not really, no. Considering that he even TRIED to get a second fill of methadone tells me that he rides the short bus.

[Noelegy]

What ticks me off is when people direct questions for HIM at ME when we're out. Just because he has CP doesn't make him mentally handicapped. Whenever they do that, I just stare at them blankly and wait for him to answer.

A dear friend of the family, more like a big brother than a friend since I've known him since I was 10 years old, has CP and is confined to a wheelchair. He doesn't speak but he definitely can communicate! I'm very grateful for knowing him and having done most of my growing up with him around, because it gave me an insight into how incredibly ignorant people can be toward the disabled, and plenty of examples of how NOT to act.

And like you said, people don't talk to him. They talk to whomever he's with. We tell people "There's nothing wrong with his hearing!"